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Ken Ganley Volkswagen Bedford
Bedford, OH
1,068 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,068 reviews
December 31, 2020
Great service here at Ganley, as always. John Scott took excellent care of me, kept me informed all the way. Turned out to be a major engine repair- full turbo replacement, but full drivetrain warranty cove excellent care of me, kept me informed all the way. Turned out to be a major engine repair- full turbo replacement, but full drivetrain warranty coverage for my 2016 GTI made this no problem. More
by MTRUELSCH
Verified CustomerEmployees Worked With
John Scott
December 30, 2020
I highly recommend this dealership. They were professional and very thorough. With Covid they were very safe and made me very comfortable being in the dealership. The sales staff and finance staf professional and very thorough. With Covid they were very safe and made me very comfortable being in the dealership. The sales staff and finance staff were very friendly and made you feel welcome. More
by Sueskunta
Employees Worked With
John Callahan, Howard Micenmacher
December 29, 2020
My experience was great! The service department is always helpful and friendly. They always check up on their customers which is amazing. Overall, service is excellent. helpful and friendly. They always check up on their customers which is amazing. Overall, service is excellent. More
by FELICIA1JOB
Employees Worked With
Mike Murphy
December 25, 2020
Excellent service, fast and very cordial staff from the phone call to the dealership. Check up was done in an hour or so and no one tried to sell me something I didn't need. phone call to the dealership. Check up was done in an hour or so and no one tried to sell me something I didn't need. More
by SGYURGYIK
Employees Worked With
Sorry, can't remember the names, Matt Heilmann, John Scott, Mike Murphy, Alexis Williams, Cyle Vargo, Shelby Gill
December 24, 2020
Massive delays that don’t seem necessary, profoundly overpriced, nickel and diming, always have car trouble a couple of days after I leave there, like they deliberately screwed up something inside overpriced, nickel and diming, always have car trouble a couple of days after I leave there, like they deliberately screwed up something inside More
by OHPEEQUEUE
Employees Worked With
Mike Murphy
December 24, 2020
My experience was very good. I found the vehicle I was looking for. The negotiation was straight forward and the financing process was very quick. Howard did a fantastic job showing me the car and explain looking for. The negotiation was straight forward and the financing process was very quick. Howard did a fantastic job showing me the car and explaining everything. I am definitely looking forward to come back. More
by SALVARRETE
Employees Worked With
Howard Micenmacher
December 24, 2020
What can I say about an oil change? Everyone was polite and it took about an hour. That radio station was the bomb, soul Christmas, now that was great. and it took about an hour. That radio station was the bomb, soul Christmas, now that was great. More
by 4753TUGARD
Employees Worked With
Matt Heilmann, John Scott, Mike Murphy, Alexis Williams, Cyle Vargo, Shelby Gill
December 23, 2020
I brought my Jetta in for a service check. Mike Murphy is always patient and listens when I come in for a vehicle issue. The staff was very helpful and everyone was pleasant. always patient and listens when I come in for a vehicle issue. The staff was very helpful and everyone was pleasant. More
by DSH621
Employees Worked With
Mike Murphy
