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Ken Ganley Volkswagen Bedford
Bedford, OH
1,096 Reviews
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September 05, 2023
I attended a charity auction and won a certificate for a full vehicle detail at Ken ganley Bedford, Ohio. I contacted them to redeem my certificate which I won for $150. I told them when I scheduled the app full vehicle detail at Ken ganley Bedford, Ohio. I contacted them to redeem my certificate which I won for $150. I told them when I scheduled the appointment that I had the gift certificate and they said it would be no problem and schedule the appointment. I left work early and made plans to be picked up as they said the detail would take two to three hours. When I arrived at Ken ganley I showed them the certificate and they said it would not be honored because they have a new GM. They kept my certificate but I have a picture. It is not expired and I just don't understand if they weren't going to honor why schedule the appointment. See attached pictures. Also see the attached flyer for the charity auction I attended. More
by rdk1015
Employees Worked With
Pete Kash, Matt Heilmann, John Scott, Mike Murphy, Alexis Williams
May 18, 2023
Had my car for 4 days and was never looked at. I informed them I was going on vacation so I could drop the car off on Wednesday night May 10 after hours and Tuesday May 16 still hadn't been looked I informed them I was going on vacation so I could drop the car off on Wednesday night May 10 after hours and Tuesday May 16 still hadn't been looked at More
by Lmno1
Verified CustomerEmployees Worked With
Mike Murphy, Mike Murphy
May 09, 2023
5 The service was excellent. The reception, the service, and wait time were all great. John is ALWAYS pleasant, professional, and efficient. The reception, the service, and wait time were all great. John is ALWAYS pleasant, professional, and efficient. More
by KYCMED@GMAIL.COM
Employees Worked With
Hi
April 19, 2023
Welcoming, clean, and helpful sales people. Have been dealing with them for many years. Have never had a problem that they didn’t take care of. Have been dealing with them for many years. Have never had a problem that they didn’t take care of. More
by Lrhbkh
Employees Worked With
Eli McDougall, Mike Murphy
April 14, 2023
My experience was wonderful! Tyler was very patient and exceeded my expectations. He made sure that I didn’t leave without a smile on my face. His sales was exceptionally great � Tyler was very patient and exceeded my expectations. He made sure that I didn’t leave without a smile on my face. His sales was exceptionally great 😊 More
by Amber123
Employees Worked With
Tyler Williams
