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Ken Ganley Volkswagen Bedford
Bedford, OH
1,113 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,113 reviews
September 15, 2012
Jow Walker and Ganley VW made the purchase experience as easy as possible, they were patient and ready to answer all of my questions. I would definately bring my business back to them in the future. easy as possible, they were patient and ready to answer all of my questions. I would definately bring my business back to them in the future. More
by baf720
Employees Worked With
Joe Walker, Joe Walker
August 28, 2012
I have Nitro in my tires thus green caps on the valve stems. They were cracking and thus could cause dirt to get into them. I called my Sales Rep Joe W. he worked with Chris-Parts Manager and I expect to stems. They were cracking and thus could cause dirt to get into them. I called my Sales Rep Joe W. he worked with Chris-Parts Manager and I expect to receive the green replacements in the mail. Thanks for being responsive and expediting so promptly. I have more people ask me about my 2012 VW Passat SEL V6 Premium and how I like it. I tell them I don't; I LOVE my PASSAT!!! Nice work Ganley VW of Bedord More
by danthomas
Employees Worked With
Joe-Sales Rep and Chris-Parts Manager, Joe Walker
August 21, 2012
Ganley Volkswagon uses bait and switch to get you in the door. I called before driving 3 hours to see a car. They said that they had it still. I advised that I was driving out to see it from PA and that door. I called before driving 3 hours to see a car. They said that they had it still. I advised that I was driving out to see it from PA and that I would be there soon. I called again an hour before arriving and was told that it was still unsold. When I arrived they said it was sold and too bad. Major said "We sell 39,000 cars a year. We do not need your business" after I complained. AVOID THIS PLACE More
by Big Mike88
Employees Worked With
Major Harrison
August 02, 2012
We've worked with Joe Walker at Ganley VW. He's terrific--friendly, very fair and focused on the details. Just picked up our second Touareg, which is a great vehicle. Son also has enjoyed the Golf terrific--friendly, very fair and focused on the details. Just picked up our second Touareg, which is a great vehicle. Son also has enjoyed the Golf GTI. Worked out most of our deals via email, which is a great help for busy busy people. Joe also has a great team working with him! (Wayne, Faye, Debbie, Jeremy and Michael -- we like them all!) Very pleased with the customer attentiveness as well as the vehicles. Joe has been completely instrumental in making our experiences with Ganley VW pleasant ones! More
by rozohearn
Employees Worked With
Joe Walker, Joe Walker
July 31, 2012
VW in Bedford and especially Joe made the purchase and selection of my first new vehicle hassle free and very efficient dealing. The dealership did not try to take up my whole afternoon for the sales p selection of my first new vehicle hassle free and very efficient dealing. The dealership did not try to take up my whole afternoon for the sales process. They let me test-drive freely without pushing me towards a purchase. The decision was totally up to me. Again they were not pushy and they provided all product related information. They had realistic and honest information/opinion. Joe also made all conditions of my contract perfectly clear and he processed the paperwork fast without mistakes. I typically, dislike going to a car dealer or dealing with a purchase of a vehicle; however, I will definitely return to Joe at VW in Bedford for the next vehicle search. I know I will not be disappointed. More
by c_janicka
Employees Worked With
Joe Walker, Joe Walker
July 26, 2012
Joe Walker was a very friendly salesperson who took the time to get to know me and my needs on purchasing a car. He gave a great deal and followed up with me many times once the purchase was complete. He t time to get to know me and my needs on purchasing a car. He gave a great deal and followed up with me many times once the purchase was complete. He took his time to show me the vehicle. More
by Ekleinert11
Employees Worked With
Joe Walker, Joe Walker
July 23, 2012
Very honest and professional dealer. Joe Walker and John Romeo were great!!!!!. They kept me informed on the progress of my car arriving on a regular basis. Romeo were great!!!!!. They kept me informed on the progress of my car arriving on a regular basis. More
by kmeck
Employees Worked With
Joe Walker, Joe Walker
May 31, 2012
If there are buyers out there intimidated or hesitant about by the car buying process, I recommend working with Joe Walker. He actually made the process FUN! Joe was a delight to work with and made the about by the car buying process, I recommend working with Joe Walker. He actually made the process FUN! Joe was a delight to work with and made the process easy and stress free. Joe worked hard to get me the car I wanted at a price I was willing to pay. He is highly knowledgeable and trustworthy. There is clearly a reason Joe has been at the same dealership for 14 years....he actually cares! I can only hope he's still there when I buy my next VW. Thanks, Joe! More
by DP-Ohio
Employees Worked With
Joe Walker, Joe Walker
May 29, 2012
Joe Walker is a great salesperson. Everything you're looking for when buying a new car. Straight forward, to the point, prompt with attention to detail. He has gone out of his way to facilitate my needs looking for when buying a new car. Straight forward, to the point, prompt with attention to detail. He has gone out of his way to facilitate my needs and help out as needed. I have purchased multiple cars from him and will continue to do so for years to come. I couldn't recommend Joe Walker and Ganley more. More
by enjoiweb
Employees Worked With
Joe Walker, Joe Walker
