Ken Ganley Volkswagen Bedford

Joe Walker took great care of us! We stopped in already knowing we were looking to get a Passat and take advantage of the year end 0% financing offer. Pete (Service Manager) introduced We stopped in already knowing we were looking to get a Passat and take advantage of the year end 0% financing offer. Pete (Service Manager) introduced to Joe and he took excellent care of us. He let us test drive all the different models/engines and was never pushing the sale. He stayed in constant contact with us as we considered the options and sourced the car we wanted from another dealership as they didn't have in stock. We purchased a 2014 Passat TSI SEL and love the car as well as the service we received from Joe. We definitely recommend to speak with him to help with your purchase. More

ONE AND DONE JOE WALKER WAS VERY PLEASENT TO WORK WITH AND THAT'S ABOUT THE ONLY GOOD THING I CAN SAY ABOUT MY EXPERINCE BUYING A CAR AT Ganley Volkswagen of Bedfo JOE WALKER WAS VERY PLEASENT TO WORK WITH AND THAT'S ABOUT THE ONLY GOOD THING I CAN SAY ABOUT MY EXPERINCE BUYING A CAR AT Ganley Volkswagen of Bedford. FOUND IT VARY HARD TO GET SOMEONE TO RETURN MY CALLS AND HAD TO DRIVE TO THE DEALERSHIP TO GET TO TALK TO SOMEONE. AND FOUND IT LIKE PULLING TEETH TO CANCEL MY CAREFREE CAR PROTECTION NO MORE GANLEY MAN FOR ME. More

Joe Walker is the guy to call I started shopping around and working with Joe, about 3 months before my lease was due to expire. He worked with me the entire time and helped me und I started shopping around and working with Joe, about 3 months before my lease was due to expire. He worked with me the entire time and helped me understand the whole process. He was responsive to all of my questions, concerns, and requests. In the end, I really feel like I got a great deal, on the exact car that I wanted. Joe was great and I definitely recommend him, if you are looking to buy/lease a VW. More

Go with Joe! Ive worked with Joe Walker a couple times and he is extremely helpful. He really helped me find a car fit for my budget. He went the extra mile and d Ive worked with Joe Walker a couple times and he is extremely helpful. He really helped me find a car fit for my budget. He went the extra mile and delivered a car better than I expected! Go with Joe for you car needs, you won't be sorry! More

Joe Walker. None better. I've bought more Volkswagens throughout the years from Joe than I care to admit, and have referred plenty more his way. Never once has a referral or I I've bought more Volkswagens throughout the years from Joe than I care to admit, and have referred plenty more his way. Never once has a referral or I been left disappointed. If the rest of my sales experiences mimicked mine w/ Joe, life would be a hell of a lot easier. Great customer service, patience, prompt answers, and on top of his game. Don't waste your time looking for better, it doesn't exist. Start here and experience car buying the way it's meant to be. Keep up the great work Joe! See you soon for the next one... More

100% Satisfied! Joe I love my new Tiguan & Joe Walker made sure I was 100% happy & satisfied before leaving. A+ for him! Highly recommended & repeat buyer. Thanks Joe I love my new Tiguan & Joe Walker made sure I was 100% happy & satisfied before leaving. A+ for him! Highly recommended & repeat buyer. Thanks Joe More

No help from service department I bought the car little over year ago from this dealership that came off the lease. This weekend for the first time, I was going to take my tires off I bought the car little over year ago from this dealership that came off the lease. This weekend for the first time, I was going to take my tires off so I can inspect my breaks and clean the wheels. I have realized the I need a special lug lock to take the wheels off but after searching for it it was not in the trunk where the spare and the changing kits is located. I contacted the dealership and they said that they can't help me because I called in after a year. They said if it was within the first year they could help me now it's too late unless I pay them for the service to take the lugs off. The lug lock should have been there in the first place !- I said. The guy insisted that the car goes through inspection before it is sold again...ok fine...so basically says that I somehow lost the lock, and if I was to get a flat tire and I could not change it. that's totally on me unless I call for the TOW TRUCK ! All I wanted is to have the lock in my car that was't there in the first place, he said "...at some point I just have to say NO unless you pay for it or new lugs" I got two cars from these people and won't come back there anymore. Thank you. More

Summary of my sales experience Joe Walker and his entire staff was very helpful in financing my 2012 VW Jetta. The service department was helpful in repairing my car. It was a ver Joe Walker and his entire staff was very helpful in financing my 2012 VW Jetta. The service department was helpful in repairing my car. It was a very comforting and enjoyable experience purchasing a vehicle from this dealership. Thank you Joe Walker and Wesley. More

Joe Walker is the man! I've been dealing with Joe for many years. Lost track of the number of VW's that my wife and I have purchased from him. I can't thank him enough for I've been dealing with Joe for many years. Lost track of the number of VW's that my wife and I have purchased from him. I can't thank him enough for the top notch service he's provided to us. Joe is friendly, genuine and courteous. He knows what I like and don't like about the car buying process. Always goes out of his way to make the experience a pleasant one. I have referred many of my friends to Joe, and will continue to do so. More

Thank You Joe Walker! I came in to trade in my van and needed to keep my monthly payment low. Joe did not have anything for that day. He never gave up and a few days later I came in to trade in my van and needed to keep my monthly payment low. Joe did not have anything for that day. He never gave up and a few days later called me with a lease on a new Jetta that fit my budget. He had the car waiting for me when I arrived the next day. Joe even talked to my 9 year old son about the World Cup so he wouldn't be bored while I worked with finance. He thoroughly went over all the features of the Jetta. Joe followed up with me a week or two later to find out how I liked the Jetta and later sent me a reminder for the 30 day inspection. I am very happy with my Jetta and would recommend Joe Walker to anyone whose looking for a new car. I know I will be going back to see Joe Walker for all future car purchases. More