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Ken Ganley Volkswagen Bedford
Bedford, OH
1,149 Reviews
Ken Ganley Volkswagen Bedford serving Cleveland, Bedford, Mayfield Heights, Hudson OH, and Beachwood is proud to be an automotive leader in our community. Since opening our doors, Ken Ganley Bedford Imports has maintained a solid commitment to you, our customers, offering a wide selection of Volkswagen vehicles and great customer service!
Whether you are in the market to purchase a new Volkswagen Passat, Jetta, Golf, Beetle, Tiguan, Atlas or Arteon. We also offer a great selection of pre-owned vehicles and finance options, we'll help you find a car loan that works for you! Even if you are a first time car buyer, you can trust that Ken Ganley Volkswagen Bedford will get you into the automobile of your choice.
Ken Ganley Volkswagen Bedford's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at 888-744-8037 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,149 reviews
June 02, 2015
Made it so simple I recently worked with Joe Walker and it could not have been a better experience! He responded so quickly to my emails and answered every silly questi I recently worked with Joe Walker and it could not have been a better experience! He responded so quickly to my emails and answered every silly question I had. He found exactly what I was looking for! I was dreading this process and Joe made it so simple for me. I highly recommend Joe and Ganley VW of Bedford!!! More
by Bgallagher
Employees Worked With
May 26, 2015
Very smooth! Purchased a 2005 Honda Accord from John Sheldon. He was a very easy salesman to work with, knowledgeable, and helpful. Not one problem. Would recomme Purchased a 2005 Honda Accord from John Sheldon. He was a very easy salesman to work with, knowledgeable, and helpful. Not one problem. Would recommend and go back in the future. More
by maryannmc9
Employees Worked With
John Sheldon
May 26, 2015
A Pleasure to work with My experience was great... Joe was easy to work with and I actually enjoyed the process of buying a car. Thanks, Joe!!! My experience was great... Joe was easy to work with and I actually enjoyed the process of buying a car. Thanks, Joe!!! More
by Tcat
Employees Worked With
May 18, 2015
Terrible Service & Communication I purchased a 2009 VW Tiguan with 86,000 miles at what seemed a fair price. Within three months of purchasing, over $6,500 of repairs were needed. I purchased a 2009 VW Tiguan with 86,000 miles at what seemed a fair price. Within three months of purchasing, over $6,500 of repairs were needed. Sales Manager came through in a big way, securing $4,700 from VW so my out of pocket cost was $1,100. Communication was non-existent with Service Manager Jim Arnold. The first set of issues was the need to replace the timing chain and camshaft, over $4,700 in repairs on a car that was driven less than 2,000 since purchasing. Car was in shop for over 5 weeks, with three weeks of back and forth on how to make this issue "right". As stated above, the sales manager came through with significant funding. However, five weeks of non communication from service team was extremely frustrating. Upon getting the car back from the first set issues, I went less than a mile to discover the AC was no longer working and the moon roof would not close. Another $960 plus in repairs needed that magically stopped functioning while the car was being serviced. No recourse other than 25% off to remedy the problems that happened while the car was in service. I knew when purchasing the car that I would have repairs to make over the lifetime of the vehicle. What I did not realize was that a good deal on a sales price for a used vehicle simply means the dealer creating $1,000's in repairs within a couple of months. Did I purchase a warranty? No. Do I have an issue with putting money into the car? No. I have a real issue with the lack of communication resulting in zero faith of what I am being told. I would not delight in a similar experience to my own worst enemy. More
by Dont Buy From Ganley
Employees Worked With
Jim Arnold
April 07, 2015
Good experiance I purchased a 2012 VW Eos from John Sheldon at Ganley. He was professional and helpful. After some negotiations, I got the car at a fair price. They f I purchased a 2012 VW Eos from John Sheldon at Ganley. He was professional and helpful. After some negotiations, I got the car at a fair price. They found me financing with a great interest rate. When I picked up my car, John spent a good while with me setting up the Bluetooth and going over all the options. Overall a great experience. More
by Fritzygirl
Employees Worked With
John Sheldon
April 07, 2015
Not your Average Joe! Joe was great to work with, very knowledgeable on various VW vehicles. Joe was very accommodating, working on our timeline. I love my VW! Das auto Joe was great to work with, very knowledgeable on various VW vehicles. Joe was very accommodating, working on our timeline. I love my VW! Das auto ist gut! More
by Bryanhu
Employees Worked With
April 03, 2015
excellent salesman Joseph Walker was very informative and helpful throughout the entire process., I had a very relaxed and enjoyable time talking over the make and model Joseph Walker was very informative and helpful throughout the entire process., I had a very relaxed and enjoyable time talking over the make and model which I selected., he knew every answer to my questions., I would gladly recommend him to a friend Thank you., joseph. More
by JOSEPH
Employees Worked With
March 31, 2015
Excellent experience I had an excellent experience with Joe Walker. I wrote back and forth with him on e-mail to find a diesel Passat that matched what I was looking for. I had an excellent experience with Joe Walker. I wrote back and forth with him on e-mail to find a diesel Passat that matched what I was looking for. He did a great job helping me find the exact car I wanted and taking me for test drives. Joe was also good at answering several technical questions I had about the car. I would recommend him to any friend interested in a Volkswagen. More
by Robert
Employees Worked With
March 27, 2015
Always a pleasure to work with Volkswagen Joe was very pleasant and helpful very easy to talk to. This is my 3rd Volkswagen I love my car I am very pleased, thanks! Joe was very pleasant and helpful very easy to talk to. This is my 3rd Volkswagen I love my car I am very pleased, thanks! More
by Gold24k
Employees Worked With
March 16, 2015
Helpful and easy to deal with, gave me a great deal! Worked with Joe Walker at Ganley VW of Bedford. He was so prepared after asking me what I wanted and had everything ready to go so I just came in and Worked with Joe Walker at Ganley VW of Bedford. He was so prepared after asking me what I wanted and had everything ready to go so I just came in and signed the paper work. He responded immediately, answered all of my questions, gave me a great deal and helped set up my car all with in about an hour. So efficient and easy/friendly to work with! Overall a great experience! Highly recommend him! More
by KAK
Employees Worked With
