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Ken Ganley Volkswagen Bedford

Bedford, OH

4.6
1,127 Reviews
Ken Ganley Volkswagen Bedford serving Cleveland, Bedford, Mayfield Heights, Hudson OH, and Beachwood is proud to be an automotive leader in our community. Since opening our doors, Ken Ganley Bedford Imports has maintained a solid commitment to you, our customers, offering a wide selection of Volkswagen vehicles and great customer service! Whether you are in the market to purchase a new Volkswagen Passat, Jetta, Golf, Beetle, Tiguan, Atlas or Arteon. We also offer a great selection of pre-owned vehicles and finance options, we'll help you find a car loan that works for you! Even if you are a first time car buyer, you can trust that Ken Ganley Volkswagen Bedford will get you into the automobile of your choice. Ken Ganley Volkswagen Bedford's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at 888-744-8037 if you have any questions.
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250 Broadway Ave

Bedford, OH

44146

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Showing 1,127 reviews

July 11, 2025

Everything was magnificent! Huge thanks to Sam Calabrese at Volkswagen of Bedford! He got my tire replaced super quickly and made the whole process smooth and hassle-free. Great More

by Mtasmith1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Samuel, Calabrese
July 01, 2025

They are trouble makers. Don’t come to this place. Very disappointed. They damage your car More

by vw
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Tim Nadvit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 26, 2025

QUCKKKK! !! very helpful respectful , they even have refreshments/snacks lol but overall i give it a 10/10 More

by ameydestiny9
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Micenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Nadvit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eaton Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Ken Ganley Volkswagen Bedford responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2025

Good work and very professional staff. I don’t know much about cars but I sure don’t have anything negative to say. More

by C26
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
George Perz. 5/5 Also the one with the bleached hair and gorgeous nails. 5/5
Jun 01, 2025 -

Ken Ganley Volkswagen Bedford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen Bedford! We do hope we can be of assistance in the future. Take care!

May 24, 2025

Went in for a scheduled maintenance. Everyone was very polite and helpful. My wait was going to be 4 or so more hours, so they ordered me an Uber home and another back to the dealership More

by Modetallah
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Chad
May 25, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2025

Knowledgeable friendly service. Everyone was so accommodating from the time we pulled into the service department. Santino the service manager was professional and went around the More

by soozeeq50
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Santino
May 26, 2025 -

Ken Ganley Volkswagen Bedford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen Bedford. We are always more than happy to assist you if anything else comes up. Take care!

May 18, 2025

Thank you Damion Bailey and VW Service folks. I’m still in disbelief 😆🙂 Waiting for bank conversation to go well, then I will really BELIEVE it🙏 More

by taishalaney9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damion Bailey
May 20, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Volkswagen Bedford. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Jun 09, 2025 -

taishalaney9 responded

I wanted my message to be public! OOPS.. 😍 😊

Jun 09, 2025 -

taishalaney9 responded

Plus my purchase time was a 5 Star not 4!! DAMION BAILEY IS THE BEST AUTO SALESMAN I'VE EVER ENCOUNTERED!! 💯 🙏 VERY PROFESSIONAL, EFFICIENT AND CUTE 🤣 😊 #beingsilly

May 13, 2025

I had a flat tire and called to bring in my vehicle for a replacement. George was very helpful. More

by mariah8491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Perz
May 16, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 12, 2025

Made appointment. Was taken in timely manner. Completed in great time. Washed car. Very happy. More

by js440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 12, 2025

Everyone one was very courteous to help with my needs, and I’m looking forward to my next visit, thank to all the staff 👍🏽 More

by jwjr63
Recommend Dealer
Yes
Employees Worked With
George
May 15, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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