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Ken Ganley Volkswagen Bedford
Bedford, OH
1,141 Reviews
Ken Ganley Volkswagen Bedford serving Cleveland, Bedford, Mayfield Heights, Hudson OH, and Beachwood is proud to be an automotive leader in our community. Since opening our doors, Ken Ganley Bedford Imports has maintained a solid commitment to you, our customers, offering a wide selection of Volkswagen vehicles and great customer service!
Whether you are in the market to purchase a new Volkswagen Passat, Jetta, Golf, Beetle, Tiguan, Atlas or Arteon. We also offer a great selection of pre-owned vehicles and finance options, we'll help you find a car loan that works for you! Even if you are a first time car buyer, you can trust that Ken Ganley Volkswagen Bedford will get you into the automobile of your choice.
Ken Ganley Volkswagen Bedford's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at 888-744-8037 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,141 reviews
February 25, 2026
My family’s been buying cars from Joe for over 8yrs now. He always finds what we want and makes the process so easy and seamless. He’s always honest and upfront with us. Showing genuine care and making sure He always finds what we want and makes the process so easy and seamless. He’s always honest and upfront with us. Showing genuine care and making sure we drive away with what we want! More
by Kaayla
Employees Worked With
February 24, 2026
Joe is awesome! super responsive, communicative and great to work with! The best! He made the entire process so easy! super responsive, communicative and great to work with! The best! He made the entire process so easy! More
by marisa
Employees Worked With
February 23, 2026
Joe Walker and the team there were great from the start and all the way through the car selection and sales experience. I couldn't be happier with the team there, and of course, I love my new car! Always and all the way through the car selection and sales experience. I couldn't be happier with the team there, and of course, I love my new car! Always good (and not always common) to deal with folks who know their product - really good stuff. More
by mroces
Employees Worked With
February 23, 2026
Very willing to work with you and find the right car at the right price! the right price! More
by sdaum1
Employees Worked With
February 23, 2026
Joe Walker and Mike Bryson sold us a Subaru Outback and my husband and I love it a lot. We highly recommend Joe Walker as a great salesman and would come back to him for our next car my husband and I love it a lot. We highly recommend Joe Walker as a great salesman and would come back to him for our next car More
by captaindon2
February 23, 2026
Mr. Walker went out of his way to accommodate me. Worked tirelessly to find the perfect deal with the price I could work with. I would definitely recommend anyone family or friends to purchase here with him tirelessly to find the perfect deal with the price I could work with. I would definitely recommend anyone family or friends to purchase here with him. More
by keenerheather33
Employees Worked With
November 13, 2025
I’m extremely disappointed with the experience I had at this dealership. It’s clear that the service department lacks qualified technicians, as even the Service Manager, Sam, openly admitted that their tec this dealership. It’s clear that the service department lacks qualified technicians, as even the Service Manager, Sam, openly admitted that their technicians only “check the concerns” rather than performing thorough inspections. This kind of attitude reflects a serious lack of care, professionalism, and technical competence. What’s even more troubling is the way women are treated here. I felt dismissed and disrespected throughout my visit, an experience no customer should have to endure. When I tried to voice my concerns and ask reasonable questions about company policies, the General Manager, Tim Nadvit, was condescending and evasive rather than helpful or transparent. That kind of behavior is a major red flag for any business that claims to value its customers. Women deserve to be treated with respect, listened to, and taken seriously especially in environments where automotive knowledge is often assumed to be gendered. This dealership needs to take accountability, invest in proper technician training, and seriously reconsider how it approaches customer service and professionalism. Until then, I cannot in good conscience recommend this dealership to anyone seeking fair and respectful treatment. More
by Treat Customers Better
October 01, 2025
The customer service was absolutely amazing. The coffee was perfect!!George checked in every 20 minutes to give me an update on my vehicle. Thank you Ken Ganley The coffee was perfect!!George checked in every 20 minutes to give me an update on my vehicle. Thank you Ken Ganley More
by zakiyajackson12
Employees Worked With
George Service Department
