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Ken Ganley Volkswagen Bedford

Bedford, OH

4.6
1,096 Reviews

250 Broadway Ave

Bedford, OH

44146

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Showing 1,096 reviews

March 05, 2025

The service was quick and the service person was very friendly and welcoming. He was knowledgeable about my car. More

by Carolynr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott, Alexis Williams, Daniel Harris
Mar 08, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2025

Very friendly and helpful staff. Very welcoming environment. Everyone there is nice to talk too More

by alaina.bradley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott, Alexis Williams, Daniel Harris
Feb 28, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 25, 2025

The salesman I worked wit went above an beyond to help me an assist/w/understanding More

by Jayb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tej singh
Feb 27, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2025

I felt like they put me in anything. I been from car lot to car lot and all they had to offer me is a 2021 taguan. Smh More

by Robinlknott30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cathy Burnstine
Feb 26, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 23, 2025

It is always a pleasure visiting Bedford Volkswagen. The quality of service today was great compared with 2024; which was a nightmare. I look forward to continuing to have my truck serviced with Bedf More

by mzpompey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Alexis Williams, Daniel Harris
Feb 24, 2025 -

Ken Ganley Volkswagen Bedford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 15, 2025

Went in thinking it was just another dealership but was pleasantly surprised to find out otherwise. Everyone was very nice as well as understanding, I told them what i wanted and they got it done! More

by marronjo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle, Cicero
Feb 19, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 14, 2025

Joe Scott, Joe Walker, and the finance department are superb. This is our fourth purchase here and we get treated like family. We only buy our cars from Ken Ganley Volkswagen.!!! Great customer service, More

by jenstull7777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The gentleman who handled our finance paperwork was very nice and efficient. , Joe Walker, Joe Scott
Feb 18, 2025 -

Ken Ganley Volkswagen Bedford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 10, 2025

Adviser George was very Polite, helpful, knowledgeable, well conversation, attentive, patient, understanding, helpful, answered all questions clearly More

by Alla
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Georgie Perz adviser service department did good job
Feb 13, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi Alla, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2025

Very courteous great timing serviced my car in a great timely fashion, I was very placed.my Representative was the best 💯% More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh👍🏾👍🏾👍🏾
Feb 12, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi Carol, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 07, 2025

If you are looking for professionalism, competence, and courtesy, don’t go anywhere else except Ganly VW. I worked with Chad who explained every process thoroughly and showed patience when I needed clarif More

by charris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, John Scott, Alexis Williams, Tim Nadvit, Daniel Harris
Feb 12, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi Charris, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen Bedford! We are always more than happy to assist you if anything else comes up. Take care!

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