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Ken Ganley Volkswagen Bedford

Bedford, OH

4.6
1,078 Reviews

250 Broadway Ave

Bedford, OH

44146

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Showing 1,078 reviews

November 20, 2024

Sean was amazing patient and kind answered all of my questions exceeded my expectations very satisfied More

by Jarita Patrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott, Alexis Williams, Tim Nadvit, Daniel Harris
November 11, 2024

Their expetise was extremely helpful in navigating what had to be taken care and the vehicle was taken in on time and given back in a timely fashion. Very professional A+ on this visit. More

by lrjr22266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Harris
Nov 13, 2024 -

Ken Ganley Volkswagen Bedford responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 08, 2024

ONE FOR THE BEST DEALERSHIPS THAT I HAVE EVER EXPERIENCE IN THE LAST 10 YEARS TRULY A GREAT PLACE TO PURCHASE A VEHICLE, FRIENDLY AND VERY INFORMATIVE. ALSO, MY SALEMAN JOE WALKER WAS MAGNIFICENT More

by TOMUCHINFONOTNECESSARYNOTAGAIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Nov 11, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we are so happy to read such a great review about Ken Ganley Volkswagen Bedford! We hope you have a great day!

October 28, 2024

Giving this dealership a star is kind. They deserve 0. They scratched and dented my car during an oil change. They have been ignoring me for the past 3 weeks! More

by brookegockel
Recommend Dealer
No
Employees Worked With
Chris Halley
October 28, 2024

This dealership damaged my car during an oil change and has not returned any of my calls/messages. More

by brookegockel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Calabrese
October 25, 2024

Well run, good service, comfortable waiting area, will definitely be back for my next service More

by mdockman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott, Alexis Williams, Daniel Harris
Oct 27, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2024

Satisfied with the service provided for my recall issue on my 2024 Atlas cross sport More

by corysykes86
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott, Alexis Williams, Tim Nadvit, Daniel Harris
Oct 19, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we really appreciate your feedback! We hope you have a great day!

October 16, 2024

Chris, my rep today, was very good. He kept me informed with progress reports. He explained what work was critical. He said he’d let me know when needed parts were in stock. Then we wou More

by Linda Deskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 19, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we really appreciate your feedback! We hope you have a great day!

October 14, 2024

Great customer service And wait time for vehicle. Glad to choose Ganley as my dealer of choice More

by dinitawilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott, Daniel Harris
Oct 17, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2024

Always in and out , the customer service is great and all my concerns and needs are met every visit More

by tamikajones82.tj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott, Alexis Williams, Daniel Harris
Oct 13, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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