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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
794 Reviews
Call Service Center (412) 469-3000

795 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

Sort by
December 08, 2022

Excellent buying experience. Top notch from the beginning to the end. I would highly recommend More

by CHADCYG
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
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Dec 09, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

December 07, 2022

The professional and efficient manner in which the employees provided courteous service was very impressive. They were friendly and helpful and attentive. I’ll be back. More

by JACKGROETSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get his name.
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Dec 07, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Jack! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

December 07, 2022

I had a appt, oil change, tire rotation, inspection, it too over 3hours to complete. No car wash, did emission inspection which I do not need, and charge me for it, fist ok change, don’t know if I will be More

by ktkm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Onderko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2022 -

Ken Ganley Toyota Pittsburgh responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 07, 2022

Stopped in for a periodic oil change and tire rotation. Service at Ken's is quite simple pull up to the service garage door, toot the horn, & drive inside. As usual service adviser Lisa is friendly and h More

by BERNIE V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Fritch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Ken Ganley Toyota Pittsburgh responded

Bernie, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

December 03, 2022

Very knowledgeable and friendly. I plan to lease my next truck at ganley when my lease is up More

by MOOCHPSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
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Dec 05, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you so much for your positive comments about Ken Ganley Toyota Pittsburgh! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2022

Lisa always looks out for me. Was in for inspection, emissions, oil change, tire rotation. Very nice visit! More

by HAPKRAVETS1
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2022

Lisa is great to deal with. Always a smooth experience. Never an issue. Thank You More

by YANKSFOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Lisa and our team, and we look forward to working with you again.

Dec 05, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Pittsburgh. We are always more than happy to assist you if anything else comes up. Take care!

November 30, 2022

Everyone was polite and it didn’t take long at all. I was surprised when he called for me that I was done More

by FETCHENV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

November 28, 2022

Easy to wok with and get an appointment quickly. Can be pricey but probably in line with other service centers. More

by PASUFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2022 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

Nov 29, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 25, 2022

Everyone was very friendly and helpful. Was in and out faster than what I had expected. More

by JMBGOLF40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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