Ken Ganley Toyota Pittsburgh

I recieve great service here. The nice thing is, unlike other car dealerships, they don't try to upsell services that are not due or needed. This shows honesty, which is difficu The nice thing is, unlike other car dealerships, they don't try to upsell services that are not due or needed. This shows honesty, which is difficult to find in the car business. More

Jared and John helped with everything getting a good deal in this economy. The coffee machine has Chi tea and the pop machine dispences gold coins. in this economy. The coffee machine has Chi tea and the pop machine dispences gold coins. More

Good. But time wait for service for maintenance on vehicle kind of long wait time But time wait for service for maintenance on vehicle kind of long wait time More

awful customer service all around. Would not recommend this dealer to anyone. Did not call back or give updates on repairs. And were rude. Would not recommend this dealer to anyone. Did not call back or give updates on repairs. And were rude. More

On Oct 28, 2023, around 8:45am my 2017 Toyota Highlander was towed to the Ken Ganley, Pittsburgh PA dealership for a diagnostic and mechanical repair. I arrived at the dealership around 9:00 am and did not was towed to the Ken Ganley, Pittsburgh PA dealership for a diagnostic and mechanical repair. I arrived at the dealership around 9:00 am and did not see my car. After waiting for about three hours, the service provider informed me I needed a new water pump and it would take three days. On Thursday November 2, I arrived to pick up the car and saw that the rear passenger side had a considerable amount of damage. On the multipoint inspection form for when the car arrives, there was no note of the damage. When I brought up the damage, Robert Killmeyer, Parts and Service Director, informed me that the car was towed there with the damage and that it was noted on the multipoint inspection form. This was noted on the form four days after the arrival of my vehicle. More

Dan was amazing and so easy to work with, listened to everything I wanted and was able to get it for me. John in the business office was so easy to work with and helped us to get the car that I wanted an everything I wanted and was able to get it for me. John in the business office was so easy to work with and helped us to get the car that I wanted and not break the bank. He knew our needs and worked magic for us. Everyone was so kind and I would recommend them to anyone!! More

Josh went above and beyond for my oil change. There was a discrepancy with the coupon I was planning on using. Josh stepped up and compensated me in full to take car of the problem. If you’re goi There was a discrepancy with the coupon I was planning on using. Josh stepped up and compensated me in full to take car of the problem. If you’re going to Ganley, ask for Josh!!! More

Best car buying experience I have ever had. I would highly recommend this dealership to anyone I would highly recommend this dealership to anyone More

I called to have a problem diagnosed and get an inspection done. They had my car 2.5 hours. Told me they ran out of time to do the diagnosis. Which was needed to pass the inspection. Which I told t inspection done. They had my car 2.5 hours. Told me they ran out of time to do the diagnosis. Which was needed to pass the inspection. Which I told them on the phone while making the appointment. So I had to pay for a failed test. They were careless and I won't be returning. Now I gotta find someone to fix my car last minute because I would never trust them to do a good job if they can't show a decent amount of consideration. More

Ken Ganley Toyota was a great experience, with a very helpful staff, and I love the truck. helpful staff, and I love the truck. More