Ken Ganley Toyota Pittsburgh

Slade was a very helpful and friendly sale rep. He made the purchasing of my new truck a very comfortable experience. The sales manager was a very friendly and nice person as well. the purchasing of my new truck a very comfortable experience. The sales manager was a very friendly and nice person as well. More

Today I had the best car buying experience ever! Everyone from the salesman (Gary Fritch) to the general manager (Justin Yelling) to the financial wizard (John Mesko) to the technical guru (Rob Rag Everyone from the salesman (Gary Fritch) to the general manager (Justin Yelling) to the financial wizard (John Mesko) to the technical guru (Rob Ragland) were so pleasant and helpful through the entire process. I got a terrific deal and recommend this dealership to absolutely everyone. I bought my third Avalon but my first TRD. Great cars!! More

No pressure car sales My husband and I were very happy with the experience we had buying a RAV4 at Ken Ganley Toyota! We initially contacted them about a vehicle we saw on My husband and I were very happy with the experience we had buying a RAV4 at Ken Ganley Toyota! We initially contacted them about a vehicle we saw on AutoTrader.com. They were quick to respond to our questions before we even went to the dealership. Our sales guy, Scott Masters, was friendly, honest, and happy to help us through every step of the car buying process. Also, there was no pressure to buy. We'd definitely go back! More

Easy as could be Would recommend to anyone. Was one of the best car buying experiences we have ever had. We had our 3 year old daughter with us and all involved made Would recommend to anyone. Was one of the best car buying experiences we have ever had. We had our 3 year old daughter with us and all involved made sure to expedite the process. More

They treated us like people not like another sale. They treated very fairly and Doug Hirsh and Big John were very personal and kind. I would recommend Ken Ganley Toyota to my friends and family. They treated very fairly and Doug Hirsh and Big John were very personal and kind. I would recommend Ken Ganley Toyota to my friends and family. More

Service department allowed a transmission fluid change to be performed when it has UTF fluid that stays in the transmission for its life!!! I found out about how I got allowed a transmission fluid change to be performed when it has UTF fluid that stays in the transmission for its life!!! I found out about how I got "BEAT" when I talked to another dealer about changing the fluid which I thought was "Required"!!! After talking to the service manager he tried to twist it around and say that I requested the service and wasn't going to refund my money!!! Waiting for Toyota North America to contact Ken Tablet to get resolved before I get my lawyer involved!!! ☹️☹️☹️ More

Ken Ganley Toyota dealership is a great place to buy or lease a car or truck. Gary Fritch is a pleasant and knowledgeable salesperson that is easy going and make you feel comfortable in the car buying proc lease a car or truck. Gary Fritch is a pleasant and knowledgeable salesperson that is easy going and make you feel comfortable in the car buying process. 5 Stars to all at Ken Ganley! 😊 More

Excellent dealership and staff We love our new truck! Joe Bilski was our salesman and was so great with us! John in finance was also such a great guy! We highly recommend this deal We love our new truck! Joe Bilski was our salesman and was so great with us! John in finance was also such a great guy! We highly recommend this dealership. These guys will do their best to get you the vehicle you want! More

Great Experience All around great experience, quick response from Internet Manager, wonderful customer service from the salesman, finance department and the new car ma All around great experience, quick response from Internet Manager, wonderful customer service from the salesman, finance department and the new car manager, my truck was spotless upon leaving great job all around. More

False information about windshield airbag plastic covers The plastic covers that covers airbags next to windshield were coming off so I had visit Ganley Toyota. I had asked if the mechanic could snap them b The plastic covers that covers airbags next to windshield were coming off so I had visit Ganley Toyota. I had asked if the mechanic could snap them back in place becuz I couldn’t do it. Ken Ganley Toyota mandated that I get a diagnostic test $120 becuz a metal bar needs to replaced. I contacted Toyota Corporation & they stated the same. I am a loyal Toyota customer since 1990 so I was very disappointed in their response. Nevertheless, I had taken it to Safelite & they showed me that the plastic covers snap on. In fact, the Safelite mechanic took off the plastic cover so I could verify it. I am writing this review to say be very careful of greedy Toyota dealerships. This was a very disappointing experience with Ken Ganley Toyota; especially, since I get my car service there all the time. More