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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,574 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,574 reviews

November 14, 2020

DONT BUY HERE!! Unless you like to be taken advantage of. I purchased two vehicles here with in 6 months. One new and one used. I was told everything was in place with the used one, everything was perfect More

by KS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob
Nov 17, 2020 -

Ken Ganley Toyota Pittsburgh responded

We acknowledge your review and are currently looking into the events you’ve detailed. Please contact me so we can discuss details in your review further. Sincerely, Robert Killmeyer Service Director Ken Ganley Toyota V-412-469-3000 C-412-863-6637 F-412-896-8244

Nov 19, 2020 -

KS responded

Robert, I’d love to call you, however last time we talked about this. You said I don’t know why you’d bother me with this I’m not doing anything about it. When I repeated back to you that, it’s not your problem and it’s all on me I can go pound salt. You responded yes, it’s not my problem and hung up. Will this be the response I get again??? If so, I don’t want to tie up the phone lines.

November 02, 2020

Jared was very good at listening to what I wanted and expected, He handled my sale with professionalism and I left with a 2021 Rav4. More

by BlkHwk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared L Fleming
Nov 03, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your great review! We're glad to have Jared on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Thanks for choosing Ken Ganley Toyota! Take care! Sincerely, The Ken Ganley Toyota Pittsburgh Team

October 28, 2020

The staff at Ken Ganley Toyota were extremely helpful and Professional throughout the buying process. I left feeling like I got a great deal without going through the hassles associated with some car buy More

by delcotto4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Fleming
Oct 29, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ken Ganley Toyota Pittsburgh Team

October 20, 2020

THANKS GARY FRITCH FOR ANOTHER FANTASTIC SALE ON MY NEW 2021 TUNDRA... I WOULD RECOMEND TRHEM TO ANYONE ! SHES A BEAUTY AND I LOVE IT !! More

by M8TGMAN50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Fritch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Gary and our team were helpful during your visit and that you love your new 2021 Toyota Tundra. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Ken Ganley Toyota Pittsburgh Team

October 14, 2020

Thanks to Rick Cronauer for helping my daughter find the right car for her. He was very thorough and helpful John Messi knows his stuff More

by Sthomas1674
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Ken Ganley Toyota Pittsburgh responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Ken Ganley Toyota Pittsburgh Team

September 19, 2020

Just bought a new Toyota Sienna on Thursday..Nick Marshall and his associates were awesome......honest, no hassle,friendly.......I thoroughly enjoyed my experience. Will definitely come back More

by steve taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marshall,Nick
Sep 22, 2020 -

Ken Ganley Toyota Pittsburgh responded

Steve, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Ken Ganley Toyota Pittsburgh Team

September 17, 2020

Terrible Customer service! Rude staff, no consideration of people!s time. Can not even return an email. They just lost us as customer, taking my business elsewhere.! More

by Disappointed customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Sep 21, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Bob Kilmeyer rkillmeyer@ganleyauto.com

Sep 21, 2020 -

Disappointed customer responded

I did send an email last week with no response

August 13, 2020

Jared was a great sales man. He got me the best deal possible for my age and was very personable, knowledgeable and respectful. I would recommend him to anyone. More

by Leon Blair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ratana Ny
Aug 17, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your great review, Leon! We're glad to have Jared on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ken Ganley Toyota Pittsburgh Team

August 07, 2020

Great to deal with! The overall experience was great, I enjoyed dealing with Jared Fleming he took care of all my needs and kept me well informed throughout the whole pro More

by Paul F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
Aug 11, 2020 -

Ken Ganley Toyota Pittsburgh responded

We cannot thank you enough for your wonderful review of Ken Ganley Toyota and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Ken Ganley Toyota Pittsburgh Team

July 30, 2020

Great experience! The salesman was very knowledgeable and patient and walked me through all my buying options. Overall fantastic experience. I would recommend this dealer and salesman to anybody. More

by skellydelo13
Recommend Dealer
Yes
Employees Worked With
Scott Masters
Aug 03, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team

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