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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,325 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,325 reviews

November 16, 2015

Positively excellent car buying experience Ray Kling makes buying a car a pleasant event. He didn't pressure sell, he found the best possible financing, he treated me with courtesy and respect More

by Satisfied car buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Burney and the great lady who processed my down payment (Shanna-I may have misspelled her name), John Petrovich
Nov 26, 2015 -

Ken Ganley Toyota Pittsburgh responded

Thank you and congratulations on your purchase! We are so very pleased that Ray could make your car buying experience pleasant. We are sincerely grateful for your business and enjoy your new car! Like us on Facebook to catch the latest specials! Best, Guy Lettieri | GM | GuyL@dayauto.com

November 03, 2015

Fantastic My Sales Rep Ray Kling was excellent - no pressure - great advice - caring attitude. He is definitely an asset to Day Toyota. When he came up to me w More

by trishy 0125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Brooks.
Nov 10, 2015 -

Ken Ganley Toyota Pittsburgh responded

Trishy, congratulations on your new Scion and thank you for putting your trust in Day Toyota Scion! Our teams from both the sales and service departments had a pleasure assisting you and are grateful for the 5-star review. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer! Guy Lettieri | GM | GuyL@dayauto.com

October 31, 2015

Could do better. I was searching for a Toyota Prius and saw that the dealership had 3 online - one was priced significantly lower ($1500) than the others. I called to More

by mr_mccluskey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emily
Dec 07, 2015 -

Ken Ganley Toyota Pittsburgh responded

Thank you for alerting us of this issue. I would like to apologize for your experience. Your feedback will be taken into deep consideration so we can identify the areas of our customer service that need improvement. We would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, Guy Lettieri | GM | GuyL@dayauto.com

September 28, 2015

highly satisfied Gary Fitch and Jon Petrovich worked hard to get me the vehicle I wanted and the payment I needed...thanks to both of them...I will tell everyone I kno More

by ron1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Petrovich
Oct 04, 2015 -

Ken Ganley Toyota Pittsburgh responded

Ron, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Gary and Jon is a great people person and they strives to create a positive buying experience for every customer. they will be very happy to hear that they are successful in that endeavor. Congratulations on your new car! If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like our Facebook pages to stay in the loop with exclusive content and specials. Best, Guy Lettieri | GM | GuyL@dayauto.com  

September 26, 2015

Pleasant experience Everyone was very helpful, knowledgeable,very courteous, and made this a very easy and a painless experience for me to purchase a vehicle. Thanks ve More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mesko, John Petrovich
Oct 04, 2015 -

Ken Ganley Toyota Pittsburgh responded

Lee, thank you for taking the time to submit this amazing feedback. Our team takes pride in their helpful,knowledgeable and very courteous customer service and will be ecstatic to hear that you left Day Toyota satisfied. We are very appreciative of your review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Best, Guy Lettieri | GM | GuyL@dayauto.com  

August 19, 2015

Outstanding. Gary Fritch is a customers dream. Friendly and really goes to bat for you. The service rep. and the finance guy were excellent.(Sorry, but i don't rem More

by retired sam110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 21, 2015 -

Ken Ganley Toyota Pittsburgh responded

We appreciate the time it took for you to share your experience with us. Each employee is a valued member of the Day Toyota team and we all strive to provide excellent service. We look forward to seeing you again in the future. Regards, Guy Lettieri | GM | GuyL@dayauto.com

August 10, 2015

Worst experience I ever had buying a car. I went in a and bought a car. Didn't have the greatest credit in the world. Bought the car, was never told that my car had device that would shut my c More

by Irishman23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Petrovich
July 17, 2015

Great Experience Everyone (Jorge, Emily, Robert) was friendly and very helpful. I could not have asked for an easier car buying experience. I will certainly be back. More

by Dontknitanddrive
Recommend Dealer
Yes
Employees Worked With
Jorge Turbay, Emily Murphy, Robert Brooks
Jul 17, 2015 -

Ken Ganley Toyota Pittsburgh responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. I hope you enjoy your vehicle. If you have any further needs, please come back to see us. We look forward to seeing you again. Guy Lettieri | GM | GuyL@dayauto.com

June 25, 2015

AWESOME BUYING EXPERIENCE AND NOW AWESOME SERVICE FROM DAY When I bought my RAV4 from Day I was told "free oil changes for life." At the time and before yesterday's oil change, I thought "yea, right - what's More

by LUVMYCARS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe their young lady who sold us our car is no longer there, but she was very professional and knowledgeable.
Jun 26, 2015 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for this review and for sharing your great experience with us. Our goal is to make sure that every guest receives full satisfaction with the service we provide. We are glad to know you drove away with this feeling. If you need anything else at all, please come back to see us. Guy Lettieri | GM | GuyL@dayauto.com

May 20, 2015

Bad Information I bought a pre owned BMW though the price was good but the information was not. I was told the oil was changed but just after a few hundred miles oil More

by spike2121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not Sure
May 26, 2015 -

Ken Ganley Toyota Pittsburgh responded

I am terribly sorry to hear about the negative impression you got during your most recent visit to our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work towards a resolution. Your satisfaction is of the utmost importance. Guy Lettieri | GM | GuyL@dayauto.com

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