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Ken Ganley Toyota Akron

Akron, OH

Overview
Reviews
Vehicles
4.9
643 Reviews
Call Dealership (330) 733-7511
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1395 E Market St

Akron, OH

44305

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Showing 643 reviews

January 19, 2024

Outstanding service as usual from Mike Ash! He went over and explained everything that needed to be done before service and after. Always appreciate his tips and helpfulness! More

by kem43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
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Jan 21, 2024 -

Ken Ganley Toyota Akron responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 07, 2024

Dan in Service does a great job! We wouldn’t get our Sienna serviced anywhere else! More

by cathy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Jan 09, 2024 -

Ken Ganley Toyota Akron responded

Hi Cathy, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Akron. We are always more than happy to assist you if anything else comes up. Take care!

December 29, 2023

The customer service is exceptional, and the service technicians are the absolute best! Ken Ganley has the best employees and dealership! More

by matersigni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Baum and Tom the service technician
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Dec 30, 2023 -

Ken Ganley Toyota Akron responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Akron! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 28, 2023

I love this dealership so much! Clean beautiful facility and everyone is so nice. I’m a Lexus/toyota customer for life. But this location is truly impressive from start to finish. M More

by Jthomas1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb , Michael Ash
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Dec 30, 2023 -

Ken Ganley Toyota Akron responded

Hi, thank you so much for your positive comments about Ken Ganley Toyota Akron! We are always more than happy to assist you if anything else comes up. Take care!

December 20, 2023

Dan was great at helping with my trucks situation. Every time I come here I get the best service from you guys! More

by grahamflick46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan maloy, Michael Ash
Report | Print
Dec 22, 2023 -

Ken Ganley Toyota Akron responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Akron! We look forward to your next visit! Take care!

December 16, 2023

Good people and clean facility. Additional work was needed, they discussed the work to be done and fir approval. More

by dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Dec 18, 2023 -

Ken Ganley Toyota Akron responded

Hi Dean, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

December 14, 2023

I had a wonderful experience at Ken Ganley Toyota Akron while getting my tires rotated. The customer service was exceptional, and the waiting area was clean, comfortable, and kid-friendly. I highly recomme More

by buffalosoldier987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Maloy , Michael Ash
Report | Print
Dec 16, 2023 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 14, 2023

Dan in service was friendly, helpful and explained everything. I would recommend your service department to others More

by Myraweakland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan the service manager
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Dec 16, 2023 -

Ken Ganley Toyota Akron responded

Hi, we're happy you found our staff Dan to be so supportive during your experience here at Ken Ganley Toyota Akron. Thanks for the recommendation, and have an amazing day!

December 05, 2023

Friendly efficient and helpful to me staff. Service was done in a timely manner. Would recommend to others More

by Conlon.debbieD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Dec 07, 2023 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2023

Friendly, polite service personal. Listened to concerns. Made sure vehicle was up to expectations . Will be taking vehicle back again. More

by Moonbeam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Dec 02, 2023 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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