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Ken Ganley Toyota Akron

Akron, OH

4.9
637 Reviews

1395 E Market St

Akron, OH

44305

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Showing 637 reviews

December 14, 2023

I had a wonderful experience at Ken Ganley Toyota Akron while getting my tires rotated. The customer service was exceptional, and the waiting area was clean, comfortable, and kid-friendly. I highly recomme More

by buffalosoldier987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Maloy , Michael Ash
Dec 16, 2023 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 14, 2023

Dan in service was friendly, helpful and explained everything. I would recommend your service department to others More

by Myraweakland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan the service manager
Dec 16, 2023 -

Ken Ganley Toyota Akron responded

Hi, we're happy you found our staff Dan to be so supportive during your experience here at Ken Ganley Toyota Akron. Thanks for the recommendation, and have an amazing day!

December 05, 2023

Friendly efficient and helpful to me staff. Service was done in a timely manner. Would recommend to others More

by Conlon.debbieD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Dec 07, 2023 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2023

Friendly, polite service personal. Listened to concerns. Made sure vehicle was up to expectations . Will be taking vehicle back again. More

by Moonbeam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Dec 02, 2023 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 30, 2023

The friendliness of this dealership is amazing. Every time I have been there,I always leave with a smile. More

by Nancy J Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb and another very sweet gentleman. Forgive me for not knowing his name. He was with the service department with Caleb, Jeremy Trifero, Michael Ash
Dec 04, 2023 -

Ken Ganley Toyota Akron responded

Hi Nancy, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

November 30, 2023

A wonderful experience! The staff are very caring and supportive. They go above and beyond to make sure I am safe in my vehicle. More

by Tara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Dec 04, 2023 -

Ken Ganley Toyota Akron responded

Hi Tara, we're glad you had such a wonderful experience with us and we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!

November 28, 2023

Mike Ash is awesome! He always ensures my vehicle is thoroughly inspected and all my concerns taken care of. He explains it all so I understand what is needed and why. More

by wkw471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Dec 01, 2023 -

Ken Ganley Toyota Akron responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 28, 2023

Friendly, courteous, warm welcoming, knowledgeable, clean surrounding, explanatory on your vehicle, why you would need replacement and or parts More

by dianaalbert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Molloy Service Manager , Michael Ash
Dec 01, 2023 -

Ken Ganley Toyota Akron responded

Hi, thank you so much for your positive comments about Ken Ganley Toyota Akron! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2023

Caleb and Noah made my experience so pleasant! I will be a loyal toyota buyer the rest of my life because of those two guys. I wish my kids were half the men those two are. Very polite and took ti More

by hedrick30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Nov 19, 2023 -

Ken Ganley Toyota Akron responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

November 03, 2023

Service is on time and work is completed promptly. Dealership is spacious, comfortable and clean. Technician are courteous and professional. More

by massengale_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Nov 05, 2023 -

Ken Ganley Toyota Akron responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Akron! If you have any further questions, please give us a call. We're always happy to help!

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