Ken Ganley Toyota Akron

outstanding customer relations! This is my third purchase from Ganley Toyota and it most likely wont be my last. Al Rojas was great from the beginning to the end. Worked to get a fair price for my purchase from Ganley Toyota and it most likely wont be my last. Al Rojas was great from the beginning to the end. Worked to get a fair price for my trade in and the extras I required on my new Tacoma. Every employee was friendly and helpful and I would strongly suggest to anyone looking for a new Toyota/ Scion to give Ganley and Al Rojas a call. More

Shopping at Ganley was a very enjoyable experience. Everyone we came in contact with was very friendly, knowledgable and helpful. We were treated more like old friends than just customers. All our qu Everyone we came in contact with was very friendly, knowledgable and helpful. We were treated more like old friends than just customers. All our questions were answered and we were able to find the exact vehicle we were looking for at a reasonable price. Would definitely recommend Ganley to others and will be a repeat customer in the future. Thank you for taking the stress out of truck shopping :) More

Ryan Urban was very friendly and helped to make my car buying experience a positive one. He wasn't pushy and was straightforward about what I could expect. I went in to look at a certain model and discove buying experience a positive one. He wasn't pushy and was straightforward about what I could expect. I went in to look at a certain model and discovered that it wasn't quite what I was looking for, but I really liked a more expensive model which was just a little out of my price range. Ryan figured out a way to get that car within my budget by utilizing a Toyota rebate and getting last year's model. I felt that I was valued as a customer regardless of my price range. Frank Bystricky handled the financial part of the transaction. He clearly explained the different options and made recommendations. I asked a lot of questions and he was patient with his explanations. This was my first time buying a new vehicle. I researched what I should expect and braced myself. Contrary to all the articles I read online, I found myself being treated respectfully and reasonably. I feel comfortable recommending Ganley Toyota based on my experience with them. More

This is my third car purchase from Ganley Toyota. Drew Vance was professional, very helpful and explained everything to me. He really is an asset to your organization. I would definitely recommend your de Vance was professional, very helpful and explained everything to me. He really is an asset to your organization. I would definitely recommend your dealership to others - and I already have done so. More

We are very impressed with Ganley Toyota. We have bought several vehicles from Ganley and 3 from Derek. We definitely will be back when it's time. several vehicles from Ganley and 3 from Derek. We definitely will be back when it's time. More

My new car buying experience was awesome!! Ryan was very enjoyable, answered all of our question. His knowledge of the Rav4 was excellent, showed us everything even stuff we didn't know it had. Trade in the enjoyable, answered all of our question. His knowledge of the Rav4 was excellent, showed us everything even stuff we didn't know it had. Trade in they gave us the best deal of the day, trade in allowance was three time what the others were offering and Patrick won us over with that offer. I highly recommend Ganley to all my family and friends. Sincerely, Christina Wilfong More

Excellent experience with all staff that assisted me. I would recommend this dealership to anyone. I am very happy with my new Scion purchase!!! Happy birthday to me!!! would recommend this dealership to anyone. I am very happy with my new Scion purchase!!! Happy birthday to me!!! More

I was very pleased with all aspects of purchasing my 2013 Toyota Avalon from Ganley. Everyone that I came in contact with was extremely friendly and did whatever they could to keep me happy. They gave me t Toyota Avalon from Ganley. Everyone that I came in contact with was extremely friendly and did whatever they could to keep me happy. They gave me the best deal out of 6 area Toyota dealers. My car was ready for delivery when promised and they spent a lot of time explaining all of the new technology in the car. They answered every question that I had, had the paperwork ready to go and were extremely efficient in all aspects of the sale. I would high recommend this dealership! More

While I've always had good experiences with the service department, in 2003, I had quite a stressful sales experience when the salesman tried to sell me a Camry with the wrong color interior. He t service department, in 2003, I had quite a stressful sales experience when the salesman tried to sell me a Camry with the wrong color interior. He told me I was mistaken, etc. Lo and behold, when I showed up to pick up my new 2012 Camry last week, it had the wrong color interior! At least this time, Drew Vance was up front about it and didn't pressure me. When I let him know that I really wanted the Ash interior, he had someone look for it online. When they found it, and they ordered the body side molding to be installed when delivered. They also flipped the VIN so we could get the financial paperwork done so there wouldn't be any problem meeting the deadline to take advantage of the $750 incentive, etc. Overall, a much better experience than the last time. More

Very pleased with the entire experience. We were very impressed with the the facility and the staff. Everyonce was very friendly and knowledgeable. We would definitely recommend this dealership to othe impressed with the the facility and the staff. Everyonce was very friendly and knowledgeable. We would definitely recommend this dealership to others. More