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Ken Ganley Toyota Akron

Akron, OH

4.9
662 Reviews

1395 E Market St

Akron, OH

44305

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Showing 662 reviews

July 26, 2013

Patrick O'Connor is a great asset to Ganley Toyota. He is the reason we have purchased FOUR (4) Toyotas - (2008 Tundra, 2009 Camry, 2010 Corolla and 2013 Camry). His customer service and honesty keep More

by Melaniewasson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick O'Connor, Patrick O'Connor
Jul 27, 2013 -

Ken Ganley Toyota Akron responded

it is always a pleasure to do business with your family! Thanks so much for your loyalty and for your kind remarks!

July 17, 2013

My experience was great. Ryan Urban was very helpful and prompt in helping me a get the deal i needed complete. He offered a great price from the start and i knew it was a good one becuase i had shopped al More

by rmiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Urban
Jul 24, 2013 -

Ken Ganley Toyota Akron responded

We look forward to seeing you when you come in for the two years of Complimentary Maintenance and for your future automotive purchasing needs. Thanks for your business!

July 14, 2013

Since this is the 4th Toyota I purchased from Ganley Toyota, I wasn't surprised to receive excellent service. I have loved all of the Toyotas I have purchases and have never had any service issues with More

by KathySwish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Tielke, Allison Pritt
Jul 24, 2013 -

Ken Ganley Toyota Akron responded

Tahnk you for giving us the chance to earn your business once again. We are so glad you continue to experience the great customer service we strive to offer. WEe look forward to working with you for years to come.

July 13, 2013

We have dealt with Ganley since about 2000. My husband and I both lease cars about every 36 months and have our cars serviced at Ganley, as well. I picked up our 7th(?) Toyota from them on Thursday and w More

by TBog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Huckabone and Evan in the Business Office, Drew Vance
Jul 24, 2013 -

Ken Ganley Toyota Akron responded

We very much appreciate your loyalty to Toyota and to Ganley!! Thank you for your recommendation!

July 01, 2013

I bought a 2012 Scion TC and the fog lamp had defective tabs on it i took it in for service and the service department stated it was fixed and all taken care of since then the fog lamp fell out again and a More

by thekingronie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenneth Ganley, Patrick O'Connor
Jul 11, 2013 -

Ken Ganley Toyota Akron responded

We regret your experience with our dealership did not meet your expectations. We were unable to comply with your desires. Our records actually show that the vehicle was repaired properly when you were last here back in September of 2012. When you returned recently to revisit this repair there is evidence of damage to your bumper cause by running something over. This was verified by another Toyota dealership. Our goal is every customer’s complete satisfaction and we meet that goal a majority of the time as you can see from our other reviews. However, as with any business, there are times when the relationship just does not work out. We regret that this was one of those cases. We wish you well in the future. If you would like to discuss this further please call Patrick O’Connor at 330-733-7511.

June 07, 2013

Mike was very friendly when I first went to the showroom for a test drive. He showed me the entire car..even under the hood which I appreciated. He followed up with me about the sale pricing. When I More

by Myraweakland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 08, 2013 -

Ken Ganley Toyota Akron responded

We are so glad you had a great experience at Ganley Toyota! Thank you for the opportunity to eazrn your business!

May 05, 2013

They made turning in my lease a breeze. They were able to transfer my title to a new car & get me set up and out the door very quickly. It was an experience I normally dread, but they made it simple, tran More

by Mallory8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick O'Connor, Drew Vance, Allison Pritt
Jun 05, 2013 -

Ken Ganley Toyota Akron responded

Thank you for your kind words! We look forward to working with you for many years to come!

April 25, 2013

We thoroughly enjoyed working with Ryan in purchasing our new Rav4. He was very attentive to our needs and didn't rush or pressure us. He was very knowledgeable about both vehicles we did test drives on an More

by Nancy Bordewick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Urban, Ryan Urban
Jun 05, 2013 -

Ken Ganley Toyota Akron responded

Thank you for your review! It was a pleasure working with you. I hope you stop and see me when you come in for your regular service appointments! Ryan

April 22, 2013

Attitude and service was great, everything complete in one day. So easy, we leased our new Toyota at a great price. Came back in two weeks & leased a second car for three years also. Highly recommend dea More

by Rcc34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Urban, Allison Pritt
Jun 05, 2013 -

Ken Ganley Toyota Akron responded

Thank you for your wonderful review. Your satisfaction is our goal. We look forward to working with you in the future! Patrick O'Connor Customer Relations

April 22, 2013

This car experience is the best experience I have ever had purchasing a car. Rich was friendly, knowledgeable, attentive, and not at all the stereotypical car salesperson. The dealership is only about 4 More

by rita2493
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 05, 2013 -

Ken Ganley Toyota Akron responded

I really appreciate you kind review. Thanks for the opportunity to earn your business. I look forward to meeting yoru future automotive needs. Rich

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