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Ken Ganley Toyota Akron

Akron, OH

4.9
636 Reviews

1395 E Market St

Akron, OH

44305

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Showing 636 reviews

July 09, 2011

We have never been treated better! The used car manager James is a great person and I never thought I would say this about a used car salesman. The man has integrity because he promised what he would deliv More

by pbar1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James (Used car mgr) and Jason Bernstein (sales)
June 16, 2011

My cars have been serviced by Ganley for many years, and I am always very pleased with their service. They always do a great job. I can always depend on them. More

by tbe1287
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Huckabone
June 09, 2011

At my request, Ganley reprogrammed my Avalon so that the 'recirc' button would be manually activated instead of auto. I did not want the 'recirc' to activate every time I started the car and had the temp se More

by grafwick
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ash, Service Advisor
March 29, 2011

When I was having some trouble locating the exact Toyota vehicle that I wanted, a friend recommended Ganley Toyota based on his personal relationship with one of the salesmen. Prior to this recommendation, More

by Warren3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Stease, Ken Ganley
March 03, 2011

After reading the two bad reviews, I felt I needed to respond. I have purchased two Toyotas from this dealership ... one new and one used. I was treated very well with a lot of professionalism and resp More

by baseballfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Mar 02, 2013 -

Ken Ganley Toyota Akron responded

Dear Baseballfan, My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service. Thank you so much for your kind words about or dealership. We are so pleased that you and your neighbor had such great experiences at Ganley Toyota. We appreciate your continued business. Patrick O'Connor Customer Relations Manager Ganley Toyota/Scion

October 27, 2010

I just purchased a used 2003 truck from Ganley Toyota. The truck was advertised with warranty on the window. When I got the truck home I noticed the passenger power window did not work from the passenger More

by AlanG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Used Sales manager
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