
Ken Ganley Toyota Akron
Akron, OH
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Sales & Finance people worked hard for me Jared Varner and his sales manager worked with great energy to get me into my lease. Finance manager Allie was friendly but thorough. Thanks to Ganley Jared Varner and his sales manager worked with great energy to get me into my lease. Finance manager Allie was friendly but thorough. Thanks to Ganley Toyota for follow up, too! More
Lease of Toyota Camry I was looking for a car and had a potential lease with Nissan and I remembered test driving a Toyota Camry at Ganley Toyota a few weeks earlier. The l I was looking for a car and had a potential lease with Nissan and I remembered test driving a Toyota Camry at Ganley Toyota a few weeks earlier. The lease option with Nissan seemed good but I also liked the way the Camry handled so I called Kyle Myatt to see if Toyota had the same offer. After a short time on hold he told me that Ganley could do better than the Nissan offer. I was very pleased and a few days later I was driving off the lot with a 24 month lease on a 2014 Toyota Camry. More
Sorry I came here The buying process was shuffle and dance. When I called to schedule my first appt. they told me it would be three weeks if I wanted a loaner! He own The buying process was shuffle and dance. When I called to schedule my first appt. they told me it would be three weeks if I wanted a loaner! He owns 32 dealerships and has 6 loaner cars! When we were buying the car we were told they provided loaner cars as a service but how would one give an advance notice of car trouble? I guess the problem is that I am old enough to remember true excellence in customer service. This does not qualify. I am offended that they are saying some other dealers don't even provide loaners, don't you get it....neither do you! I usually go by a friends referral but didn't this time. I will save my friends from this dealership. More
best car buying experience from any dealership in the area I had just purchased my 5th car in the last 5 years, so needless to say I have had to many experiences with dealerships. Usually I feel like I am bein I had just purchased my 5th car in the last 5 years, so needless to say I have had to many experiences with dealerships. Usually I feel like I am being pressured to spend more money or buy a car that I really don't want and isn't what I'm looking for. Working with Jeremy was the exact opposite of what I was used to. The first time we talked he spent most of the time asking me questions around what I was looking for and what I wanted to spend. After we spent so much time talking and figuring out what I wanted he suggested that Ganley might not have the perfect car to fit my budget and needs. Instead of just sending me away he actually took the time to explain what car best fit to what I was looking for, and what I should look for in those cars. Even after all of his help I was unable to find a car that I liked, but he didn't just give up. Jeremy gave me a call a day later to let me know a car had come to the used lot that might be perfect. When I came in to see the car he had everything ready and cleaned for me. The car was the perfect fit and had everything I wanted in a car. To make it simple while working with Jeremy it was like holding a conversation with an old friend and not like he was hiding something or there was a catch to buying the car I wanted. I highly suggest working with Jeremy for any one who is a first time car buyer or anyone who is tired of the usual sleazy car salesman. More
Great service Kyle Myatt was very helpful. He was patient and guided me in choosing the car/model I finally bought. Thanks Kyle for all your help!! Kyle Myatt was very helpful. He was patient and guided me in choosing the car/model I finally bought. Thanks Kyle for all your help!! More
Great Experience. Kyle and Jason were very helpful. Will use them again. Made the leasing process exciting and very easy. Plus, LOVE my new Toyota Corolla. Thanks. Kyle and Jason were very helpful. Will use them again. Made the leasing process exciting and very easy. Plus, LOVE my new Toyota Corolla. Thanks. More
Second car, second great experience This was my second time coming to Ganley for a new Toyota. I was just as pleased this time as I was the first. Jason found me the exact car I was look This was my second time coming to Ganley for a new Toyota. I was just as pleased this time as I was the first. Jason found me the exact car I was looking for and knew everything about the vehicle. The test drive went very smoothly. He also took the time to answer questions about some other vehicles we were curious about but not currently in the market for. All and all a great experience. I will definitely be back. More
Just a Terrific Dealership I have bought and serviced alot of cars through the years at a variety of dealerships. This one is simply the best. Great atmosphere, but more impor I have bought and serviced alot of cars through the years at a variety of dealerships. This one is simply the best. Great atmosphere, but more importantly great people. Friendly, helpful, fair, and client service oriented from beginning to end. They set the standard in my book. Even when my car had an unexpected issue, they went out of the way to help. Never experienced service like that anywhere else. More
GREAT HELP AND DEALERSHIP. HAVE RETURNED FOR THE FOURTH TIME TO DREW TO PURCHASE A NEW TOYOTA. GREAT SERVICE, FRIENDLY HELP, AND JUST A FAST AND PLEASURABLE EXPERIENCE. I WOULD RECOMMEND ANYONE WANTING A T TIME TO DREW TO PURCHASE A NEW TOYOTA. GREAT SERVICE, FRIENDLY HELP, AND JUST A FAST AND PLEASURABLE EXPERIENCE. I WOULD RECOMMEND ANYONE WANTING A TOYOTA TO VISIT THESE GUYS! More