Ken Ganley Toyota Akron

BEST OVERALL CAR EXPERIENCE EVER!!!! it's always daunting when trading in your car..to know where you stand with & when deciding & picking out a new car. There's was no fuss no hidden cos it's always daunting when trading in your car..to know where you stand with & when deciding & picking out a new car. There's was no fuss no hidden costs/fees & the Allie Pritt was exceptional as well as knowledgeable in ever aspect of her job. I felt completely taken care of & at ease; she made sure I was perfectly satisfied as well as informed with every decision & option that was offered & presented. I will never go, nor lease/buy from, anywhere other than Ganley Toyota; nor deal with anyone other than Allie. Thank you Allie!!!! More

Wonderful buying experience Working with Drew Vance made buying a new car a pleasurable experience. He was very professional and quickly helped us find the car to fit our needs. Working with Drew Vance made buying a new car a pleasurable experience. He was very professional and quickly helped us find the car to fit our needs. The transaction was quick and easy. All of the employees that we encountered were friendly and helpful. We will certainly revisit this dealership in the future. More

FANTASTIC!! I had the pleasure of working with Roberto Difrangia. He was one of the best sales professionals I have worked with. made it fun to buy a car. The I had the pleasure of working with Roberto Difrangia. He was one of the best sales professionals I have worked with. made it fun to buy a car. The process was fast, easy and we came away happy. I will be working with him in the future for sure. Jill in finance was also amazing. What a great buying expeirence He is a quality professional More

Great car buying experience This was my first Internet purchase and I was quite hesitant about buying a car based only on pictures and description. The dealership was 2.5 hours f This was my first Internet purchase and I was quite hesitant about buying a car based only on pictures and description. The dealership was 2.5 hours from my house and I didn't want to drive that far to make a deal. The first person I spoke with was John Decker who was very helpful by letting me know that among other things, the car could be delivered. This was a huge selling point. I also had some plans for my old car which literally at the last minute fell through and I literally had to text John not to deliver the car and I was in a panic and distressed that the experience was falling apart. John was absolutely professional and attentive to my concerns and restructured the events such that I could make the deal for the Subaru I really wanted. John made things work out quickly, and we were still able to complete the transaction that same day. The car was delivered a few hours later and I am now the owner of what I consider my dream car. The way John handled this was beyond any previous car buying experience I have had. Thanks John, Ganley Automotive Group can be proud of your integrity and business acumen and customer relations ability. More

Great sales duo Rick Hastings and John Decker helped my wife and I buy a 2012 Jeep Grand Cherokee. They are two of the most professional sales people we encountered Rick Hastings and John Decker helped my wife and I buy a 2012 Jeep Grand Cherokee. They are two of the most professional sales people we encountered in our month long search for the perfect vehicle for us. I would reccomend Ganley and the Rick and John sales team to all friends and family. Allison in finance was icing on the cake very friendly and super professional. More

Great Experience Very easy and comfortable experience. Knowledgable, friendly -- Said what they would do, then did what they said. Would highly recommend both the deal Very easy and comfortable experience. Knowledgable, friendly -- Said what they would do, then did what they said. Would highly recommend both the dealership and sales agent. Great job by everyone involved. More

Most painless car-buying experience ever My husband and I recently bought a new Prius at Ganley. Sales representative Michele was a pleasure to deal with. After the test drive, she answered a My husband and I recently bought a new Prius at Ganley. Sales representative Michele was a pleasure to deal with. After the test drive, she answered all our questions, and we sat down to talk price. The experience was surprisingly pleasant, compared to our experiences elsewhere. No stalling, game-playing, hidden "gotcha" costs or anything other than straightforward dealing. In less than half an hour, we had a deal for the car we wanted at the price we could afford. More

"Honest and Fair" We have had very bad experiences when going to shop for cars but the minute we walked in to Ganley Toyota we were treated with nothing less than respe We have had very bad experiences when going to shop for cars but the minute we walked in to Ganley Toyota we were treated with nothing less than respect and friendliness! They were very fair on price. Our sales guy Blake was great, honest and helpful. Will definitely purchase our next vehicle here! Thank you very much Blake. More

Allie Pritt New Car Purchase Allie (and Jared) was excellent as always, First pruchased a car with Allie 8 years ago. Even though Allie is no longer in sales she was more than Allie (and Jared) was excellent as always, First pruchased a car with Allie 8 years ago. Even though Allie is no longer in sales she was more than happy to assist me again with this purchase. Quick to respond to questions and delivered the car much sooner than expected. Jared was helpful at delivery covering all the car's features. Thanks to both!! About time I can say something about Mike and Mike in service. I have had my 3 Toyota vehicles serviced at Ganley over the last 8 years and cannot begin to praise both Mikes enough. Both are always courteous, helpful and quick to assist in any way. Thanks Mike (both of you) More

Competent and straight forward In all my years and dealing with new and used car sales persons and office staff I have never been so well accommodated as I was at Ganly Toyota Scion In all my years and dealing with new and used car sales persons and office staff I have never been so well accommodated as I was at Ganly Toyota Scion: no phony "friendliness", no patronizing, no avoiding or twisting answers. Our salesman was Roberto. More than just helpful, he made sure every question was answered, everything about the vehicle we purchased he explained or demonstrated, and he did so in a straight forward, calm manner with absolutely no hyperbole. He also took all the time that was necessary to process our purchase, demonstrate the vehicle, see that we were comfortable while we waited for paperwork processing, and answer our questions. While the agency was rather busy that day we were treated as if we were the only ones there. There was no rushing through a demonstration or answering questions. His manner told me were being dealt with as competent adults by a straightforward sincere person. Our Business Manager, Allie Pritt was also very accommodating. very pleasant, thorough, and very nice to work with signing all the papers. Between Roberto and Allie they made our few hours there a pleasure. I said in all my years I have not been treated so well, in a sincere, real, not phony manner. And I'm a couple of months past my eightieth birthday. More