
Ken Ganley Toyota Akron
Akron, OH
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Professional Staff I have been with Ganley Toyota since the 1990's. The sales people, the service staff, and the financial department are all professional and extremely I have been with Ganley Toyota since the 1990's. The sales people, the service staff, and the financial department are all professional and extremely competent. Drew took the time to go over everything with me, his assistant Ashley patiently answered all my questions about the car, and Jason in finance helped me navigate all the paperwork. Thank you all! More
Superior Service! I recently purchased my first Mercedes Benz last Friday from Ganley Mercedes of Akron. I live in Columbus Ohio but found the exact c300 I was looking I recently purchased my first Mercedes Benz last Friday from Ganley Mercedes of Akron. I live in Columbus Ohio but found the exact c300 I was looking for at Ganley. So I decided to drive up after work to take a look at it. It was about a 2 hour drive. The experience and treatment I received from the staff was 2nd to none! Marco my sales guy was great. He wasn't high pressure like most used car sales guys. Just calm and cool and he knew the details about the car. We were really close to closing the deal when he offered me to walk over and talk to John the used car manager. Usually the used car manager hides somewhere in the dealership not wanting to deal with customers. I told John and Marco I had another Mercedes c300 I'm Columbus I was interested in that was a little cheaper. John explained in detail why it was so important to buy a certified Mercedes vs. a non certified from a non Mercedes dealership. I felt very confident I was making the correct decision after talking to John and Marco. Ryan in the finance dept was great also. He explained the bebifits of adding a 2 year extension on to the 1 year and 4 months the car had on the factory warranty. John was able to get me a great interest rate and work some magic to help add the 2 year extension into my budget. From top to bottom I was treated with class and respect. I would 100% recommend this dealership. Only complaint is...... I wish it was a little closer to Columbus because I will most likely be purchasing my next vehicle from there as well. More
I Heart My Toyota!! I, like most people, have a negative image of the car buying experience. My search for a new car began at Toyota Direct. Needless to say, they did no I, like most people, have a negative image of the car buying experience. My search for a new car began at Toyota Direct. Needless to say, they did not fail to keep up with that image. Luckily, I have a wonderful friend who recommended Ganley, even though it is 2 hours away from my home town. This is how the car buying experience should go!!! They were extremely friendly, there were no sudden hidden costs and the finance was surprisingly a really fun experience. Thanks for restoring my faith in the car buying experience!!! More
Great experience buying a used car I have now bought 2 used cars at Ganley and based on my experiences I would not buy a used car anywhere else. Both times it could not have been a mor I have now bought 2 used cars at Ganley and based on my experiences I would not buy a used car anywhere else. Both times it could not have been a more enjoyable experience. The first time our salesperson was Patrick O'Connor (who is now the customer service manager) and this time it was Michael Miller. They were both extremely helpful and went way out of their way to do everything that they could to get us the right car at a great price! More
Couldn't be happier! My husband test drove a Tundra which he liked but was a bit out of our price range. Blake kept in contact with us via text trying to do what he could My husband test drove a Tundra which he liked but was a bit out of our price range. Blake kept in contact with us via text trying to do what he could to meet our budget. We then found a used, low mileage, Chevy Silverado that happened to be in Ganley's inventory. Text Blake and he and Michelle had the truck ready to go for us to test drive. We both fell in love with the truck. The negotiation process was smooth and we left satisfied that we got a reliable truck for a good price. Both Michelle and Blake were a pleasure to work with and they make a great team. Thank you from the Stowes! More
Buying a car was actually a pleasant experience. Every person I met or dealt with at the dealership was knowledgeable, courteous, and professional. Needed a reasonably priced car in a hurry and Ganl Every person I met or dealt with at the dealership was knowledgeable, courteous, and professional. Needed a reasonably priced car in a hurry and Ganley delivered just what I wanted in record time. Before leaving, I was given a rundown on features and operation of various components. More
Great customer service, attentive salesperson Arrived to look at a vehicle advertised in the newspaper. Was greeted by Mark Kadoutchek, who was very attentive, knowledgeable and considerate. He Arrived to look at a vehicle advertised in the newspaper. Was greeted by Mark Kadoutchek, who was very attentive, knowledgeable and considerate. He answered our many questions and found a vehicle in their stock with the exterior/interior color combination that pleased us. He was quite patient and polite (no pressure, in any way), working with us as we made our decision, as we were not sure if we wanted to buy just yet. After thorough thought and evaluation, we did decide to buy. Mark was instrumental in making sure that the accessories we requested were installed on the car and the vehicle was prepped for our agreed upon pick-up time. Mark took the time to thoroughly acquaint us with the features of the vehicle and answered our question about the equipped technology and operation before we drove it off of the lot. Our trip to Ganley Toyota in Akron turned out to be a stellar buying experience. Thank you, Mark! More
Great Serivce/Great Truck! My husband was looking for a new Tacoma truck. We went to Sunnyside Toyota in North Olmsted and they did not put much effort into working with us. My husband was looking for a new Tacoma truck. We went to Sunnyside Toyota in North Olmsted and they did not put much effort into working with us. We contacted Ganley Toyota and were able to get the truck we wanted and the terms. Jared was wonderful to work with and we felt he really wanted to do his best by us. We will be going back there with our business even though Sunnyside is 5 minutes from our home and Ganley is an hour. It is well worth the trip and the best dealership we have worked with in the past 30 years. I can't say enough positive things about them. More
A great 2014 ML550 and fantastic customer service too. Not only did I get a great vehicle in the ML550, but I received fantastic customer service as well. The team at Ganley were all very knowledgeable and Not only did I get a great vehicle in the ML550, but I received fantastic customer service as well. The team at Ganley were all very knowledgeable and fantastic to work with. The stress free process was fast and effectivve. I look forward to buying more cars from them. More
The right place for "your" Car I just thought of having a look at the car when I started from home. Went to the showroom, had a few discussions with Mr. Jeremy Trifero, who gave me I just thought of having a look at the car when I started from home. Went to the showroom, had a few discussions with Mr. Jeremy Trifero, who gave me good insights into the vehicle segment I was interested in. After deciding on the car, all the paper works went smooth, thanks to Ms. Allison Pritt for her efforts. I had a brand new "Corolla S Premium" delivered to me in no time. I am enjoying my first car, Thanks and kudos to the team, keep up the good work. I strongly recommend Ganley Toyota, Akron. More