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Ken Ganley Toyota Akron
Akron, OH
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best car buying experience from any dealership in the area I had just purchased my 5th car in the last 5 years, so needless to say I have had to many experiences with dealerships. Usually I feel like I am bein I had just purchased my 5th car in the last 5 years, so needless to say I have had to many experiences with dealerships. Usually I feel like I am being pressured to spend more money or buy a car that I really don't want and isn't what I'm looking for. Working with Jeremy was the exact opposite of what I was used to. The first time we talked he spent most of the time asking me questions around what I was looking for and what I wanted to spend. After we spent so much time talking and figuring out what I wanted he suggested that Ganley might not have the perfect car to fit my budget and needs. Instead of just sending me away he actually took the time to explain what car best fit to what I was looking for, and what I should look for in those cars. Even after all of his help I was unable to find a car that I liked, but he didn't just give up. Jeremy gave me a call a day later to let me know a car had come to the used lot that might be perfect. When I came in to see the car he had everything ready and cleaned for me. The car was the perfect fit and had everything I wanted in a car. To make it simple while working with Jeremy it was like holding a conversation with an old friend and not like he was hiding something or there was a catch to buying the car I wanted. I highly suggest working with Jeremy for any one who is a first time car buyer or anyone who is tired of the usual sleazy car salesman. More
Great service Kyle Myatt was very helpful. He was patient and guided me in choosing the car/model I finally bought. Thanks Kyle for all your help!! Kyle Myatt was very helpful. He was patient and guided me in choosing the car/model I finally bought. Thanks Kyle for all your help!! More
Great Experience. Kyle and Jason were very helpful. Will use them again. Made the leasing process exciting and very easy. Plus, LOVE my new Toyota Corolla. Thanks. Kyle and Jason were very helpful. Will use them again. Made the leasing process exciting and very easy. Plus, LOVE my new Toyota Corolla. Thanks. More
Second car, second great experience This was my second time coming to Ganley for a new Toyota. I was just as pleased this time as I was the first. Jason found me the exact car I was look This was my second time coming to Ganley for a new Toyota. I was just as pleased this time as I was the first. Jason found me the exact car I was looking for and knew everything about the vehicle. The test drive went very smoothly. He also took the time to answer questions about some other vehicles we were curious about but not currently in the market for. All and all a great experience. I will definitely be back. More
Just a Terrific Dealership I have bought and serviced alot of cars through the years at a variety of dealerships. This one is simply the best. Great atmosphere, but more impor I have bought and serviced alot of cars through the years at a variety of dealerships. This one is simply the best. Great atmosphere, but more importantly great people. Friendly, helpful, fair, and client service oriented from beginning to end. They set the standard in my book. Even when my car had an unexpected issue, they went out of the way to help. Never experienced service like that anywhere else. More
GREAT HELP AND DEALERSHIP. HAVE RETURNED FOR THE FOURTH TIME TO DREW TO PURCHASE A NEW TOYOTA. GREAT SERVICE, FRIENDLY HELP, AND JUST A FAST AND PLEASURABLE EXPERIENCE. I WOULD RECOMMEND ANYONE WANTING A T TIME TO DREW TO PURCHASE A NEW TOYOTA. GREAT SERVICE, FRIENDLY HELP, AND JUST A FAST AND PLEASURABLE EXPERIENCE. I WOULD RECOMMEND ANYONE WANTING A TOYOTA TO VISIT THESE GUYS! More
Ryan and the whole team did a nice job of getting me the vehicle I wanted on a short time table. They were very fast to respond. vehicle I wanted on a short time table. They were very fast to respond. More
I had a great experience when I bought my car in 2012 from John Fire at Ganley in Akron. My car was totaled after only having it 54 weeks. I contacted John again and he was very sympathetic and understan from John Fire at Ganley in Akron. My car was totaled after only having it 54 weeks. I contacted John again and he was very sympathetic and understanding. He started working to get me approved right away, but it took over a month for my insurance to finally pay on the other loan, leaving me a balance of close to $5000. John tried with several different lenders but was not having any luck finding one that would roll that balance into a new loan. He suggested I contact the loan company myself and see what suggestions they might have. The lender reduced my payment for the rest of the term of the loan, reducing my debt to income and John had me approved and ready to pick out a car the next day. He knew how many miles I normally drive and was able to find me one with low mileage and with a great additional warranty. More
Excellent salesman..Ryan was very helpful. Took care of everything we wanted with accessories. Ryan even came in on his day off when we wanted to purchase our new scion frs... Great dealership and great sa everything we wanted with accessories. Ryan even came in on his day off when we wanted to purchase our new scion frs... Great dealership and great salesman.Even worked with parts and service for our accessories.. Everyone was awesome... More
Drew Vance has always been a pleasure to work with, I always leave the store feeling like I enjoyed my visit to an auto dealer... Sounds odd but true!!!! always leave the store feeling like I enjoyed my visit to an auto dealer... Sounds odd but true!!!! More