Ken Ganley Toyota Akron

Great! In short Ganley's team is the best. The salesperson- Jason Bernstein-was very knowledgeable and very attentive to my needs without being pushy. Allie In short Ganley's team is the best. The salesperson- Jason Bernstein-was very knowledgeable and very attentive to my needs without being pushy. Allie Pritt is an excellent business manager. She was kind, understanding and thoughtful during the leasing process- a rare quality in the world of car sales. The entire leasing experience was the best! I have recommended a number of people to Ganley Toyota and will continue to do so. More

Lease Experience Great communication with Jared, and he followed through with all my requests. Sign and delivery of my vehicle was handled in a short, professional man Great communication with Jared, and he followed through with all my requests. Sign and delivery of my vehicle was handled in a short, professional manner, and we were thoroughly informed about our new car's amenities. More

Doesn't keep promise and words I contacted the dealership via website for a quote. I got contacted from 2 dealers. When I mentioned Ganley about the other dealers offer, they e-mail I contacted the dealership via website for a quote. I got contacted from 2 dealers. When I mentioned Ganley about the other dealers offer, they e-mailed me that they will match the price. I stopped by and talked to them, had few questions on finance. As the finance director wasn't available, he gave me a call and gave me the final price with financing. We agreed on the price. I started heading to the dealer and got a call from salesman that I can't get the Toyota rebate, which means the price will be more or have to pay in cash. I had to scramble to find financing. The day I went to sign the papers, the amount doesn't match to the agreed again as per initial conversation. It is $100 more and when asked, the manager did not want to sell the car to me and was willing to give my deposit. As the other dealer doesn't have the car anymore, I had to buy by paying more than what I would have if I went with other dealer. Blake Johnson was the only person who was nice. This is my 3rd Toyota vehicle and I had great service from my other dealer. Ganley will not be in my top 10 Toyota dealers in Northeast Ohio. More

Pleasant and thorough. I was very pleased with the way I was treated and communicated to by Jared Garner through the process of getting a new Toyota Tundra from Ganley Toyot I was very pleased with the way I was treated and communicated to by Jared Garner through the process of getting a new Toyota Tundra from Ganley Toyota. He was pleasant, not pressuring, and gave me all the information I needed to come to a decision. He also was very thorough in showing me and explaining all of the features on my new vehicle. The follow up conversation with the Customer Service Representative Patrick O'Connor was also very helpful. I ended up with a better deal than what I had expected and would recommend this dealership to anyone. More

Purchase and Finance I was very impressed with this dealership. Great price, communication, and vehicle as advertised. They were also able to secure financing with a very I was very impressed with this dealership. Great price, communication, and vehicle as advertised. They were also able to secure financing with a very good rate. Pick up from Cleveland airport was a big plus! More

Third Purchase from Ganley ... Excellent Expereince! After visiting dealership parts department one December afternoon I took a look at the new 2015 Toyota RAV4's and was greeted by Jared Varner. Althou After visiting dealership parts department one December afternoon I took a look at the new 2015 Toyota RAV4's and was greeted by Jared Varner. Although my wife and I had been considering the purchase of a SUV, we had no immediate plans to buy. Jared was very helpful and I was impressed with his knowledge of the vehicle and current incentives. After sharing my experience with my wife I contacted Jared for a test drive and after a little over an hour the purchase was complete. Once again I believe I was treated fairly at Ganley Toyota and most definitely will return for vehicle number four. More

Purchase of Toyota Highlander. Late November, 2014 I went to Ganley Toyota in order to purchase a new vehicle. I met with Ken Ganley and Pat Zanko. They introduced me to Jared Varne Late November, 2014 I went to Ganley Toyota in order to purchase a new vehicle. I met with Ken Ganley and Pat Zanko. They introduced me to Jared Varner. He explained the different aspects of the 4Runner and Highlander. After test driving both vehicles I settled on a Highlander. Jared was a pleasure to work with. He explained how to operate the various features of the vehicle and stressed that should any questions arise I was to contact him. I have previously purchased a 2006 Camry and a 2008 Prius from Ganley Toyota. Both vehicles are still in the family. Based on my experiences with Ganley Toyota my daughter purchased a Rav from them. We are definitely a Toyota family. Correction make that Ganley Toyota family. More

Sales & Finance people worked hard for me Jared Varner and his sales manager worked with great energy to get me into my lease. Finance manager Allie was friendly but thorough. Thanks to Ganley Jared Varner and his sales manager worked with great energy to get me into my lease. Finance manager Allie was friendly but thorough. Thanks to Ganley Toyota for follow up, too! More

Lease of Toyota Camry I was looking for a car and had a potential lease with Nissan and I remembered test driving a Toyota Camry at Ganley Toyota a few weeks earlier. The l I was looking for a car and had a potential lease with Nissan and I remembered test driving a Toyota Camry at Ganley Toyota a few weeks earlier. The lease option with Nissan seemed good but I also liked the way the Camry handled so I called Kyle Myatt to see if Toyota had the same offer. After a short time on hold he told me that Ganley could do better than the Nissan offer. I was very pleased and a few days later I was driving off the lot with a 24 month lease on a 2014 Toyota Camry. More

Sorry I came here The buying process was shuffle and dance. When I called to schedule my first appt. they told me it would be three weeks if I wanted a loaner! He own The buying process was shuffle and dance. When I called to schedule my first appt. they told me it would be three weeks if I wanted a loaner! He owns 32 dealerships and has 6 loaner cars! When we were buying the car we were told they provided loaner cars as a service but how would one give an advance notice of car trouble? I guess the problem is that I am old enough to remember true excellence in customer service. This does not qualify. I am offended that they are saying some other dealers don't even provide loaners, don't you get it....neither do you! I usually go by a friends referral but didn't this time. I will save my friends from this dealership. More