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Ken Ganley Toyota Akron

Akron, OH

4.9
637 Reviews

1395 E Market St

Akron, OH

44305

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Showing 637 reviews

May 01, 2024

Nice waiting area, courteous staff, work completed on time. A courtesy car wash would be appreciated. More

by dj53wood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
May 03, 2024 -

Ken Ganley Toyota Akron responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 24, 2024

Jesse was helpful and respectful. We worked a deal that worked for both of us, initially we were not close. Negotiations were fair and I got an excellent rundown of all the features o More

by gaydosht
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Willig 5 stars
Apr 27, 2024 -

Ken Ganley Toyota Akron responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2024

Quick, thorough service! They are friendly and respectful. Very clean and a comfortable wait. Highly recommend Ken Ganley Toyota! More

by Tricia W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Apr 23, 2024 -

Ken Ganley Toyota Akron responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation and have an amazing day!

April 17, 2024

Things went smoothly and work was done in a timely manner. Mike was very friendly and professional. The atmosphere at the dealership was very nice. Plenty of seating options. More

by kaye mary davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Apr 19, 2024 -

Ken Ganley Toyota Akron responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Toyota Akron. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 07, 2024

Jim was very kind and easy to work with. All i all the experience was smooth and with no pressure. More

by Sheepie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Weaver, James Steffen
Apr 09, 2024 -

Ken Ganley Toyota Akron responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Akron. We are always more than happy to assist you if anything else comes up. Take care!

April 06, 2024

I have been purchasing and have auto checkups with Ganley for 15 years and never been disappointed More

by dbarnett10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto DiFrangia, Michael Ash, Brian Elmore
Apr 08, 2024 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 02, 2024

Dan Maloy as Service manager is so honest and very knowledgeable so I always rely on his opinions and diagnosis and follow him to every dealership he goes. I also understand that Ganley Toyota has had More

by cdeagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman who handled my payment was also very knowledgeable and helpful. , Michael Ash
Apr 04, 2024 -

Ken Ganley Toyota Akron responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Akron. We are always more than happy to assist you if anything else comes up. Take care!

April 02, 2024

They fixed my tire very quickly and I did not even have an appointment. They were extremely helpful and professional. More

by wilsoniifamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Apr 04, 2024 -

Ken Ganley Toyota Akron responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2024

Good service but I would have appreciated it if my vehicle would have been washed. More

by markfinocchio122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Mar 29, 2024 -

Ken Ganley Toyota Akron responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 19, 2024

Their professionalism and since of urgency to things done and get them done right is what makes them a stand out tea! More

by Motmom1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Mar 22, 2024 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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