Ken Ganley Toyota Akron

Delivering Excellence This being my first vehicle purchase from out of state, I was rather skeptical that it would work out. Much like other internet purchases, pictures an This being my first vehicle purchase from out of state, I was rather skeptical that it would work out. Much like other internet purchases, pictures and information can often be misleading. Weeks prior to my purchase, Michael was able to answer any and all questions within minutes of me contacting him. This really showed his knowledge of the vehicle and his determination to grab me as a long term customer. However, being five hours away from the dealership still made it difficult to pull the trigger on the purchase so I booked an appointment and hopped in a rental. Sure enough, upon arrival Michael Miller and the group at Ganley Toyota & Mercedes Benz was nothing but spectacular. The vehicle was in the exact condition that both he and the internet ad stated. The list price and his ability to give the exact monthly rate based on my credit application was good enough to seal the deal. I took a quick test drive and within the hour I was walking out the door with my dream car. I'd recommend Ganley Toyota & Mercedes Benz as well as Michael Miller to anyone looking for a streamlined car buying experience. I'll be keeping an eye on our next vehicle with Michael in the very near future. More

Great Salesman & Respected Dealership We purchased a used Saturn Vue from Michael Miller at a very reasonable price for our daughter. The experience was comfortable and we bought with conf We purchased a used Saturn Vue from Michael Miller at a very reasonable price for our daughter. The experience was comfortable and we bought with confidence that it was the right car, from the right salesman and at the right dealership. We were impressed with the thoroughness of the process and the ease of purchasing a quality used automobile. The detailing should be a bit more complete so far as cleaning, but Michael took care of that prior to delivery to us. This dealership and sales rep will be high on our referral list and the drive to Akron was well worth the time. More

We couldn't have asked for a better sales person!! Nathan was truly great!! He was incredibly friendly, very knowledgeable and easy to work with! He went above and beyond to make a deal that made us co Nathan was truly great!! He was incredibly friendly, very knowledgeable and easy to work with! He went above and beyond to make a deal that made us comfortable. Things couldn't have gone better and we couldn't have asked for a better sales person! I would highly recommend Ganley Toyota! More

Terrific Experience Nathan was awesome! He followed up with me immediately on an internet inquiry I had made for a used car. Once I arrived, he was extremely patient allo Nathan was awesome! He followed up with me immediately on an internet inquiry I had made for a used car. Once I arrived, he was extremely patient allowing me to test driving numerous cars. He was incredibly friendly, attentive and informative. I couldn't have asked for a better sales person. I will definitely buy a car from Nathan again in the future. Ryan who handled the finance of my car was very organized, knowledgable, and friendly. Overall, an absolutely terrific experience! I highly recommend Ganley Toyota. More

Best car buying experience of my life This is the third car I've bought from Ganley, and I've had the good luck to work with Nate Beaver all three times. Totally knowledgeable, Nate answer This is the third car I've bought from Ganley, and I've had the good luck to work with Nate Beaver all three times. Totally knowledgeable, Nate answered every question we had and took care of everything. The car was gassed up, spotless, and ready to go when we arrived. Nate had everything ready to go for us, walked us over to Ryan who, incredibly, made the financing seem easy! Easily the most enjoyable car purchase ever. I tell everyone I know to go to Ganley, and ask for Nate. More

Customer service Ruth Ham- salesperson was very knowledgeable and easy to work with. Worked to make a deal that made us comfortable. Took time with us when we picke Ruth Ham- salesperson was very knowledgeable and easy to work with. Worked to make a deal that made us comfortable. Took time with us when we picked up the vehicle to explain all the information and controls. Financing person was very easy to work with also. More

Used Car Purchase Roberto and Lucas were very informative and answered all of our questions about the vehicles we were interested in. Financing was done quickly and the Roberto and Lucas were very informative and answered all of our questions about the vehicles we were interested in. Financing was done quickly and they were able to find a bank that would match our low interest rate from our credit union. Vehicle was clean and all paperwork was provided upon delivery. The used car manager was friendly responded promptly to inquiries after the sale. I would do business with this dealership again. More

Excellent Customer Service I worked with John Decker and Nate Beaver- what great guys and what a great car buying experience! They put me at ease and worked with me thru the who I worked with John Decker and Nate Beaver- what great guys and what a great car buying experience! They put me at ease and worked with me thru the whole time. I definitely recommend them! I really appreciated the great customer service they provided. And of course, Ryan, who worked with me regarding the financial aspect of my purchase. Thank you all. More

No Pressure and Honest Sales This was my third vehicle in three years that I purchased and dealt with Brian Maylor and Michael Miller. What a great experience I had dealing with This was my third vehicle in three years that I purchased and dealt with Brian Maylor and Michael Miller. What a great experience I had dealing with these two again. Both are always honest, helpful and will do anything they can to meet your needs when purchasing new or used vehicles. I have always looked at different options when looking for a new vehicle but always end up closing a deal with Ganley Toyota because of these two. Once I told them what I was looking for they took away all the leg work I had in the search and was able to find a quality used car for the budget we were looking at. No doubt next time I won't waste my time with other options and make sure my first call is with one of these two gentlemen for my transportation needs. I have always heard great things about Ganley Auto Sales and know that Brian and Michael are a big part of the reason why. Thank you both for being very professional and up front with me, and for helping my family with our vehicle needs. More

Great Leasing Experience I decided to lease my first car after being given my prior car as a graduation gift. As such, I had no idea how the leasing process worked, all the te I decided to lease my first car after being given my prior car as a graduation gift. As such, I had no idea how the leasing process worked, all the terms and processes. Ruth was extremely helpful, friendly, funny!, and patient with my questions. She explained things easily and helped me make the best decision for me. She was clearly knowledgeable about the leasing process and about the car I was interested in (a Prius C). She pointed out all the features and even helped me pair my phone to the Bluetooth system after the lease was finalized before I drove off the lot. She helped walk me through the paperwork and was extremely friendly and personable as we waited for everything to process. I was there with my partner and she treated both of us to a great experience. I'm very happy that I went with Ganley for my first new car. More