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Ken Ganley Toyota Akron

Akron, OH

4.8
678 Reviews

1395 E Market St

Akron, OH

44305

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Showing 678 reviews

July 21, 2016

Great buying experience! This is my second time buying from Ganley Toyota and they do a great job! Taylor went out of his way to make sure everything was explained to me and More

by kathy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Erdman
Jul 23, 2016 -

Ken Ganley Toyota Akron responded

Thanks for the repeat business. We are happy to give you a pleasant experience. We appreciate the words of encouragement.

July 21, 2016

Search for the perfect Avalon Our sales agent, Taylor was wonderful! He answered all of our questions and was patient and friendly. We did not feel pressured or rushed. He made More

by Sukeybird
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bernstein, Taylor Erdman
Jul 23, 2016 -

Ken Ganley Toyota Akron responded

We are so happy you had such a great experience. We thank you for your purchase and for this kind review.

July 20, 2016

Great place to buy a car Very well versed company and staff.Taylor went above and beyond to explain the details of our sale. I highly reccomend Taylor as your sales man,. More

by meli22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Erdman
Jul 20, 2016 -

Ken Ganley Toyota Akron responded

We appreciate your business and thank you for taking the time to post this kind review. We hope you are enjoying your new vehicle and look forward to working with you in the future.

July 12, 2016

Leasing another Rav 4 Always greeted upon entering the store. They have an area with free coffee, hot chocolate and comfy .chairs. The salespeople are genuinely helpful More

by Kdmosmud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise in finance., Jason Bernstein, Ruth Ham
Jul 12, 2016 -

Ken Ganley Toyota Akron responded

Thank you for your business and for this review! We are happy to earn your business and look forward to a long automotive relationship.

July 12, 2016

Always great to deal with Ruth got me the deal I expected. She was prepared for my arrival for the test drive and purchase. Patrick did a great job with the customer satisfac More

by SteveB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Pritt, Ruth Ham
Jul 12, 2016 -

Ken Ganley Toyota Akron responded

We appreciate your kind words! We hope you are enjoying your new vehicle. We'll see you for your first visit for your complimentary maintenance.

July 08, 2016

Bad Deal BEWARE!! I purchased a used vehicle and thought that I was being well taken care of. The outcome is that I now have a vehicle that I cannot drive du More

by Beth42422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Urban, Marco DiNunzio
Jul 23, 2016 -

Ken Ganley Toyota Akron responded

Once our valued customer brought this issue to our attention, we immediately scheduled her for repairs on Tuesday, July 26. We are sorry this happened and we are working to address her concerns and reach a satisfactory conclusion.

Jul 27, 2016 -

Beth42422 responded

AND, I would appreciate it if you would remove the secondary comment because I showed up but nobody knew anything about the situation.

June 30, 2016

We really liked our salesman, Taylor Erdmaman. Taylor was very helpful to us. We were not sure what we wanted, but he helped us decide. He was very helpful with our lease agreement also. Give that More

by Camry 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Erdman
Jun 30, 2016 -

Ken Ganley Toyota Akron responded

Thank you for your great review! We are happy you got into the right vehicle at the right price. We look forward to working with you on your next purchase or lease.

June 30, 2016

2016 Sienna Pleasant experience, Ruth excels in what a dealership salesperson is supposed to be, and how a customer is to be received and treated. Thank you. More

by Garry W Boesche
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Ham
Jun 30, 2016 -

Ken Ganley Toyota Akron responded

Thank you for the kind review and for your business. We are very happy you had such a great experience.

June 29, 2016

Leased a new Hybrid RAV4 Limited We recently worked with Ron Stease and Jared Varner to return a leased 2013 RAV4 Limited and move into a new lease of a 2016 Hybrid RAV4 Limited. Gan More

by BB & CB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Shanafelt, Ronald Stease, Jared Varner, Taylor Erdman
Jun 30, 2016 -

Ken Ganley Toyota Akron responded

Thank you for your business and for this great review! We're glad our team was able to give you a great experience. We look forward to seeing you at the end of this lease for your next one.

June 29, 2016

I highly recommend Ganley Toyota. Drew Vance and the whole Ganley staff are awesome. They are very professional, courteous and responsive. I have always bought or leased cars from More

by EdPeel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Urban, Drew Vance
Jun 30, 2016 -

Ken Ganley Toyota Akron responded

Thank you for the resounding endorsement of our dealership! We appreciate your loyal patronage over the last quarter century. We hope you are enjoying your new Toyota.

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