Ken Ganley Toyota Akron

Great people, Great Service! I have been going to Ganley Toyota for over 20 years. While I love the Toyota vehicles, we own 4, its the people at Ganley that keep us coming back. R I have been going to Ganley Toyota for over 20 years. While I love the Toyota vehicles, we own 4, its the people at Ganley that keep us coming back. Recently I purchase a car for my company and Jared assisted me. He was fantastic! He took the time to explain everything and answer all my questions thoroughly. I also frequently have my vehicles serviced here. I know when I walk in and talk to Mike F, I will be greeted with a smile and provided the information in a fashion that I full understand. I love this dealership! More

Great buying experience! This is my second time buying from Ganley Toyota and they do a great job! Taylor went out of his way to make sure everything was explained to me and This is my second time buying from Ganley Toyota and they do a great job! Taylor went out of his way to make sure everything was explained to me and that I was satisfied. More

Search for the perfect Avalon Our sales agent, Taylor was wonderful! He answered all of our questions and was patient and friendly. We did not feel pressured or rushed. He made Our sales agent, Taylor was wonderful! He answered all of our questions and was patient and friendly. We did not feel pressured or rushed. He made selecting and buying a new car easy. More

Great place to buy a car Very well versed company and staff.Taylor went above and beyond to explain the details of our sale. I highly reccomend Taylor as your sales man,. Very well versed company and staff.Taylor went above and beyond to explain the details of our sale. I highly reccomend Taylor as your sales man,. More

Leasing another Rav 4 Always greeted upon entering the store. They have an area with free coffee, hot chocolate and comfy .chairs. The salespeople are genuinely helpful Always greeted upon entering the store. They have an area with free coffee, hot chocolate and comfy .chairs. The salespeople are genuinely helpful and concerned about what you need and seem to take extraordinary steps to meet your financial shortcomings. Ruth Ham was very helpful and understanding. She would have let me drive every car on the lot if I had wanted to. More

Always great to deal with Ruth got me the deal I expected. She was prepared for my arrival for the test drive and purchase. Patrick did a great job with the customer satisfac Ruth got me the deal I expected. She was prepared for my arrival for the test drive and purchase. Patrick did a great job with the customer satisfaction follow up. Thanks! More

Bad Deal BEWARE!! I purchased a used vehicle and thought that I was being well taken care of. The outcome is that I now have a vehicle that I cannot drive du BEWARE!! I purchased a used vehicle and thought that I was being well taken care of. The outcome is that I now have a vehicle that I cannot drive due to misinformation and/or NO information. TWO DAYS after the purchase, the check engine light came on. The following week, I received a phone call stating that I needed to get an e-check before they can transfer my plates. Nice going, guys! Everyone knows that a car with a check engine light will not pass an e-check. So now I am stuck with a unit that I cannot drive without a $1300 fix. As well, you could have told me that the struts needed replacing! Don't write me off as an angry customer. I just want the situation rectified. Update 7/15/16: We are now in negotiations for repair More

2016 Sienna Pleasant experience, Ruth excels in what a dealership salesperson is supposed to be, and how a customer is to be received and treated. Thank you. Pleasant experience, Ruth excels in what a dealership salesperson is supposed to be, and how a customer is to be received and treated. Thank you. More

We really liked our salesman, Taylor Erdmaman. Taylor was very helpful to us. We were not sure what we wanted, but he helped us decide. He was very helpful with our lease agreement also. Give that Taylor was very helpful to us. We were not sure what we wanted, but he helped us decide. He was very helpful with our lease agreement also. Give that man a raise. More

Leased a new Hybrid RAV4 Limited We recently worked with Ron Stease and Jared Varner to return a leased 2013 RAV4 Limited and move into a new lease of a 2016 Hybrid RAV4 Limited. Gan We recently worked with Ron Stease and Jared Varner to return a leased 2013 RAV4 Limited and move into a new lease of a 2016 Hybrid RAV4 Limited. Ganley Toyota provided an outstanding customer experience for us every step of the way. Both Ron and Jared were professional and attentive to all our needs. Jared's knowledge about all the new upgrades on the 2016 was impressive and made our decision an easy one. We are pleased with the upgraded navigation system and 30% reduction in cabin noise. Good work Toyota engineers! Denise Shanafelt in financing was efficient and pleasant to work with. Additionally, Taylor Erdman came to our rescue twice to support us during this process. In summary, we felt taken care of every step of the way! We highly recommend Ganley Toyota without hesitation. More