Ken Ganley Toyota Akron
Akron, OH
Filter Reviews by Keyword
By Type
Showing 639 reviews
great experience again This is our 4th lease and it was all set up using email and phone. In and out in 90 minutes with pleasant smiles and no hitches. Drew and amber were g This is our 4th lease and it was all set up using email and phone. In and out in 90 minutes with pleasant smiles and no hitches. Drew and amber were great. So was the finance lady whose name escapes me at the moment. More
Rwatlington- Excellent Sales Representatives and Teams After seeing a Mercedes Benz for sale on the Ganley website, I contacted Richard Clausen to get more information about the vehicle. I cannot ever reca After seeing a Mercedes Benz for sale on the Ganley website, I contacted Richard Clausen to get more information about the vehicle. I cannot ever recall dealing with a sales person as professional, kind, and helpful as Richard Clausen. From our first conversation I was very impressed with his communication skills, and professionalism. Several conversations later his tone never changed, which is why I decided to fly to Akron from Texas last Friday (Dec 9, 2016), in spite of having a bad cold and a touch of the flu, to see and purchase the vehicle; and flew back to Texas the following day. If Richard had not been as courteous and helpful as he was over the phone, there is no way that I would have flown to Akron and back to Texas the following day with or without a touch of the flu to any car dealership. Richard is a great asset to the Ganley team. I am very satisfied with the vehicle, but more satisfied with the service that Richard provided throughout the car buying process. He is an excellent sales representative. More
1st Toyota Experience First purchase from the dealership and literally I could not ask for anything more! The salesmen was knowledgeable and went above and beyond to ensure First purchase from the dealership and literally I could not ask for anything more! The salesmen was knowledgeable and went above and beyond to ensure I felt comfortable and confident in my purchase. The manger John was envolved and gave me a good understanding of the current inventory and the market. Nathan was very detailed oriented explaing all the paperwork as well as the different options I had for warranty, gap and tire and wheel coverages. I was impressed on how they all got along and transitioned me through each step of the way. I will diffidently be back and refer them to any and everyone I know! Thanks Ganley for putting such a great team together! More
Repeat customer I just leased my 5th Toyota from Ganley Toyota in Akron. They have always been easy to deal with but this last transaction was especially pain-free. I just leased my 5th Toyota from Ganley Toyota in Akron. They have always been easy to deal with but this last transaction was especially pain-free. Drew called me to discuss bringing in my old toyota for a new lease, he quoted a price that was reasonable. I scheduled an appointment, came in signed my papers and drove away. There is always a fear that some hidden fee will pop up after you show up at the dealership. Not with Ganley, they delivered. More
Excellent- very pleased with all aspects. I am a repeat customer of Ganley Toyota and Drew Vance. I have always been very pleased with their sales and follow up service during the lease contra I am a repeat customer of Ganley Toyota and Drew Vance. I have always been very pleased with their sales and follow up service during the lease contract period. They are very professional in everything they do. Always enjoy working with Drew Vance-he very fair and loyal. We usually have our deal worked out before arriving at the dealership for signing. Patrick O'Connor was a great addition to their sales team, always enjoy working with him. What a great Irishman. More
Honest and helpful people that have your interests at heart. Ken Ganley and his team have helped me with new and used purchases, have guided me through leases, and supported me through business and family vehi Ken Ganley and his team have helped me with new and used purchases, have guided me through leases, and supported me through business and family vehicles. I met them when I was in a jam 12 years ago -- and they truly bailed me out. They could have made any choice that day, but gambled on a long term relationship with honesty at its core. Now I just call ahead and my next vehicle is waiting. More
Ganley goes the extra mile! Drew Vance brought the car to my home, a nearly 200-mile trip, and spent a considerable amount of time with me explaining all its features. He is to Drew Vance brought the car to my home, a nearly 200-mile trip, and spent a considerable amount of time with me explaining all its features. He is to be commended for his caring attitude. More
Lease of 2017 RAV4 Everyone at Ganley Toyota was very polite and eager to help. I asked a lot of questions and they were more than happy to answer them. I believe they w Everyone at Ganley Toyota was very polite and eager to help. I asked a lot of questions and they were more than happy to answer them. I believe they were reasonable in negotiating a fair deal. During delivery of the vehicle they took time to explain various features of the vehicle and their functionality. It was pleasure doing business with them. More
Toyota Ganley is excellent to work with..! Ruth Ham is very informative and great sales person to deal with. Right from the quote to the out the door of my Toyota Highlander XLE AWD, Ruth is ve Ruth Ham is very informative and great sales person to deal with. Right from the quote to the out the door of my Toyota Highlander XLE AWD, Ruth is very patient in answering all the questions we have and giving a price that is less compared to other Akron/Cleveland Market. I definitely recommend anyone to go with Ganley Toyota. More
trade in for new lease Drew was amazing, courteous and helpful. The whole experience was great! This is the fourth or fifth time I have dealt with Drew and the staff at Ga Drew was amazing, courteous and helpful. The whole experience was great! This is the fourth or fifth time I have dealt with Drew and the staff at Ganley Toyota. They always give me a great deal. I also use their service department and love the friendly atmosphere and great service. More