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Ken Ganley Toyota Akron

Akron, OH

Overview
Reviews
Vehicles
4.9
637 Reviews
Call Dealership (330) 733-7511
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1395 E Market St

Akron, OH

44305

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Showing 637 reviews

August 12, 2024

The service representative was very knowledgeable, patient, and gave helpful information and solved the problem! More

by Openguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
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Aug 16, 2024 -

Ken Ganley Toyota Akron responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Akron! Please don't hesitate to reach out if there's anything additional we can do for you.

August 06, 2024

The service department is friendly, knowledgeable. care, and they also take time to teach the customer. More

by Arthur Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, Michael Ash
Report | Print
Aug 10, 2024 -

Ken Ganley Toyota Akron responded

Hi Arthur, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

August 05, 2024

They were able to take my truck in on the same day I called for an oil change and were done early - great service! More

by Vb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Aug 09, 2024 -

Ken Ganley Toyota Akron responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2024

Dan was helpful in helping us find our new Toyota Sienna in a scarce supply market More

by andrew.p.turgeon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Favetta
Report | Print
Jul 28, 2024 -

Ken Ganley Toyota Akron responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Akron. We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2024

Easy to get my appointment, very timely, comfortable waiting area, alway kept informed on progress More

by Dalekennethbecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan was excellent , Michael Ash
Report | Print
Jul 26, 2024 -

Ken Ganley Toyota Akron responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2024

Easy to get appointment. Service person thoroughly checks out my car, makes recommendations, keeps me apprised of progress and completes service in timely manner. More

by kmigch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Jul 22, 2024 -

Ken Ganley Toyota Akron responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2024

Dan was an excellent sales rep and it was easy negotiating with him. He was respectful and friendly More

by matt91jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan farvetta , Jeremy Dean
Report | Print
Jul 14, 2024 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

July 06, 2024

I want to give a shout out to Dan (sales consultant) and the Ken Ganley Toyota team for a great experience. From the moment we came onto the lot we felt valued. More

by PastorJoey87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Favetta, Jeremy Dean
Report | Print
Jul 08, 2024 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 13, 2024

The service department is outstanding! The service staff is always friendly and honest about the work that is needed on your car. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Jun 14, 2024 -

Ken Ganley Toyota Akron responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Toyota Akron!

June 01, 2024

It is rare to find good old-fashioned customer service, and Ken Ganley Toyota sets the standard: professional uniformed service desk personnel and a clean customer waiting area. I especially appreciate the More

by Kuxxxxe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk and mechanics, Michael Ash
Report | Print
Jun 03, 2024 -

Ken Ganley Toyota Akron responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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