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Ken Ganley Toyota Akron

Akron, OH

Overview
Reviews
Vehicles
4.9
642 Reviews
Call Dealership (330) 733-7511
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1395 E Market St

Akron, OH

44305

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Showing 642 reviews

September 06, 2024

Oil changes, tire rotations, and repairs have become way too expensive. I can’t afford. More

by larrywood1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
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Sep 09, 2024 -

Ken Ganley Toyota Akron responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Akron did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 22, 2024

Mike Ash provides excellent customer service and we feel confident with him coordinating our car service . More

by Rutandavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Aug 24, 2024 -

Ken Ganley Toyota Akron responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Akron! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 15, 2024

Came for my scheduled appointment even with me being late I was shown courtesy from when I arrived to when I left. More

by Javarrewebb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto DiFrangia, Marco DiNunzio, Jeremy Trifero
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Aug 17, 2024 -

Ken Ganley Toyota Akron responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 13, 2024

Helpful service department. Efficient and timely. Keep you informed air the progress and any problems . More

by jrk828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Aug 17, 2024 -

Ken Ganley Toyota Akron responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2024

Great customer service! And quality repairs done with care and accuracy. Will keep me coming back More

by Micmil717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Aug 16, 2024 -

Ken Ganley Toyota Akron responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 12, 2024

The service representative was very knowledgeable, patient, and gave helpful information and solved the problem! More

by Openguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Aug 16, 2024 -

Ken Ganley Toyota Akron responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Akron! Please don't hesitate to reach out if there's anything additional we can do for you.

August 06, 2024

The service department is friendly, knowledgeable. care, and they also take time to teach the customer. More

by Arthur Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, Michael Ash
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Aug 10, 2024 -

Ken Ganley Toyota Akron responded

Hi Arthur, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

August 05, 2024

They were able to take my truck in on the same day I called for an oil change and were done early - great service! More

by Vb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Aug 09, 2024 -

Ken Ganley Toyota Akron responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2024

Dan was helpful in helping us find our new Toyota Sienna in a scarce supply market More

by andrew.p.turgeon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Favetta
Report | Print
Jul 28, 2024 -

Ken Ganley Toyota Akron responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Akron. We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2024

Easy to get my appointment, very timely, comfortable waiting area, alway kept informed on progress More

by Dalekennethbecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan was excellent , Michael Ash
Report | Print
Jul 26, 2024 -

Ken Ganley Toyota Akron responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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