Ken Ganley Toyota Akron

Excellent deals, better service My wife and I traveled from Cleveland to Akron to purchase a used Toyota Sienna. Rick and John were very helpful over the phone and had the car ready My wife and I traveled from Cleveland to Akron to purchase a used Toyota Sienna. Rick and John were very helpful over the phone and had the car ready and awaiting our arrival. It was the only one in the area with all the options we wanted for our family. We bought the car in under an hour! The sale experience was no pressure and well organized. We really appreciated the efficiency of the process as we had to travel to the dealership. After the purchase of the vehicle, we encountered an issue with the car. The alternator was not fully charging the battery causing occasional dead batteries. This is obviously a huge problem for two working adults. We immediately contacted Rick and John. They coordinated for us to bring the car in the next day, provide a loaner vehicle, and repaired our car on the same day! We highly recommend this dealership and hope to do business with them again when we are ready for our next purchase! More

4Runner - Simple, Fast and an Outstanding Price Searched multiple states (OH, WV, PA, MI, etc), including large metropolitan areas such as Columbus, Pittsburgh, and Cleveland, looking for the best d Searched multiple states (OH, WV, PA, MI, etc), including large metropolitan areas such as Columbus, Pittsburgh, and Cleveland, looking for the best deal on a Toyota 4Runner via the internet and e-mail. Ganley Toyota of Akron, OH, gave me their best price from the beginning and it beat the competition by over $1000. As I informed the other dealers I would not be purchasing from them, many wanted to now offer a better price or match. David Lee at Ganley Toyota was easy to work with. No high pressure sales, and on the day I picked it up, I was in and out about a hour and half, and that included the signing of paperwork, and a walk through of how to use the different features of the car. Everyone was friendly, and did their best to satisfy any requests we had. It was simple and fast, and the price was outstanding! More

My First time Buying from a Dealership Roberto DiFrangia salesman and John Decker the manager truly gave me the best experience any one can ask for. Made sure I got exactly what I wanted an Roberto DiFrangia salesman and John Decker the manager truly gave me the best experience any one can ask for. Made sure I got exactly what I wanted and some. I live 1 hr away so didnt want to come in but after talking to these guys they really showed me they are not just car dealers. Very Impressed I will be buying all my cars from GANLEY More

Ganley (Drew Vance & Amber) make car-buying a "fun" experien Drew Vance was right on top of the process. I described the Camry I was looking for and he found one in the Ganley pipeline. Had it in the showroom Drew Vance was right on top of the process. I described the Camry I was looking for and he found one in the Ganley pipeline. Had it in the showroom in three days. Far exceeded my expectations. Drew's assistant, Amber, is a great asset to the team. She really knows her way around the technology. Explains things thoroughly and plainly. Patrick O'Conner rounded out the team. Had a great experience. Would definitely recommend Ganley Toyota to family and friends. More

Good dealership to work with I was actually able to negotiate the price over email which was nice. I am 45 minutes away from the dealership so it saved me from any unnessesary tri I was actually able to negotiate the price over email which was nice. I am 45 minutes away from the dealership so it saved me from any unnessesary trips. The salesman was really responsive with my emails. They did fix one of the things that needed attention on the car. I did ask for them to detail my car as there was a lot of dog hair on the ceiling and in between the seats, but when I picked my car up ( I was in a hurry because I was picking the car up during my lunch break) they had not swept out my car. Had I not been in a hurry, I would have asked them to sweep it out for me. Otherwise, they were very pleasant to work with. More

RUN!! We went to shop for a NEW Tacoma, after our new Tacoma was totaled on the way home from our dealership. It had 5 MILES ON IT. Our dealership didn't ha We went to shop for a NEW Tacoma, after our new Tacoma was totaled on the way home from our dealership. It had 5 MILES ON IT. Our dealership didn't have as many trucks in stock so we came here to look at different options. HORRIBLE EXPERIENCE. So horrible we wanted to ditch the sales guy! First while walking the car lot this guy approached us and tried to offer assistance, I KNEW THE TRUCK BETTER THAN HE DID! I found one I liked and for giggles I asked him the price. He told us I needed to come inside to get the price. He took some info (NOT FOR A AP) and went to his manager, he returned and said he could not give us a price. I asked why? He claimed that he had to run my credit first! I told him I had a 49k loan with TFS (had some neg. equity) that was just PAID off & financing was going to be an issue. He questioned this. Than he asked me how much I wanted to put down. I replied NONE. He replied you expect to get a new truck with no money down? YUP! I did it once and am going to do it again! He went back to the manager and came back with no numbers. He said he was going to make the payment whatever we need it to be. I COULD CARE LESS! MY PREVIOUS LOAN WAS 49K, DO YOU REALLY THINK THE PAYMENT COULD BE WORSE WITH A 40K LOAN??? More

Awesome Best car dealership to deal with that I have ever done business with. They make the customer feel appreciated and they are friendly and professional Best car dealership to deal with that I have ever done business with. They make the customer feel appreciated and they are friendly and professional people. More

Great Experience Jim Steffen took good care of me with a new car purchase last night. I am a happy Toyota owner now and now have 4 Toyota vehicles in the household.! Jim Steffen took good care of me with a new car purchase last night. I am a happy Toyota owner now and now have 4 Toyota vehicles in the household.! More

Second RAV4 Purchase in 3 Years Jim Steffen is the ideal salesperson. He didn't harass me on the lot...waited until I was ready to ask questions and discuss options. The finance ma Jim Steffen is the ideal salesperson. He didn't harass me on the lot...waited until I was ready to ask questions and discuss options. The finance manager with whom I worked was very personable and equally low-pressure. I was the owner of my second RAV4 LE AWD within 2 hours, while my first RAV4 was getting its 30,000-mile check-up. Great experience! I truly appreciated the experience of working with Jim. More

2017 Rav4 Lease Honda CRV lease ending, wanted a Toyota Rav4. After visiting another Toyota dealership I decided to visit Ganley Toyota in Akron on the advice of a fr Honda CRV lease ending, wanted a Toyota Rav4. After visiting another Toyota dealership I decided to visit Ganley Toyota in Akron on the advice of a friend. Upon entering the dealership I was Greeted by Jim Steffen. He took me to his desk and asked what I was looking for, how I would be driving it and who else would be in the car with me. He was very pleasant and made my decision making process easy as he assured me that Ganley does this many times a day and would fit it into my budget. The whole team at Ganley was helpful and even though it was busy, I was in and out in my new Rav4 fast. More