Ken Ganley Toyota Akron

Fast and friendly. Everyone was willing to work with me to get the best deal I can. It was fast and friendly service. All the details were explained and I had all my que Everyone was willing to work with me to get the best deal I can. It was fast and friendly service. All the details were explained and I had all my questions answered quickly. More

Great Experience! Worked with Roberto on the purchase of a 2015 Highlander, but before paperwork was signed I unfortunately changed my mind. Roberto was so gracious an Worked with Roberto on the purchase of a 2015 Highlander, but before paperwork was signed I unfortunately changed my mind. Roberto was so gracious and understanding and still willing to help find the right car for me. He was so great I ended up buying a different Highlander through him instead! Would definitely recommend both Roberto and Ganley Toyota for anyone looking for a no pressure, pleasant car buying experience! More

It's back!! I purchased a 2011 VW Tiguan in June 2016. The second day, the check engine light came on. I had to have three temp tags until the issue was fixed. I purchased a 2011 VW Tiguan in June 2016. The second day, the check engine light came on. I had to have three temp tags until the issue was fixed. But it really wasn't fixed. Upon picking up my car, I noticed that down the side and across two doors (driver/passenger) there was a scrape that may have been made by a Lincoln SUV. When I questioned them about it, one of the people said "that wasn't there before" and the other stated that he had no idea how it got there. Getting back to the engine light, after the test by the county, the light came back on shortly thereafter. A rancid smell of burning oil emanates from the engine compartment after driving 8 to 10 miles. As well, I only get 8 to 10 miles per gallon (quite possibly less) and the engine light is still on. When using the MPG feature, it randomly shoots from number to number. I have been told by both a non-Ganley VW dealership and a Ganley-owned dealership that the problem was sludge. What will it take to fix my car? More

Robert rocks! My sister needed a reliable vehicle at a reasonable price. With Roberto and John's help, she got it. Thank you, gentlemen. Jean (Carol's sister) My sister needed a reliable vehicle at a reasonable price. With Roberto and John's help, she got it. Thank you, gentlemen. Jean (Carol's sister) More

Quick and easy Great service, friendly, helpful staff. We have Been coming to ganley for a long time. Never had a bad experience. Keep up the good work! Great service, friendly, helpful staff. We have Been coming to ganley for a long time. Never had a bad experience. Keep up the good work! More

Wonderful Stopped in to look at a RAV4 was greeted immediately by salesperson Jim Steffen. He took me for a test drive and I drove out of the dealership with a Stopped in to look at a RAV4 was greeted immediately by salesperson Jim Steffen. He took me for a test drive and I drove out of the dealership with a new lease that same day. I was instructed on all the cars features and was told to call if I had any questions. Great experience. Glad I stopped in. More

very good have been dealing with since 2012 very happy with there service and sale people very help full will go back again will tell other people how are deali have been dealing with since 2012 very happy with there service and sale people very help full will go back again will tell other people how are dealings were More

Grateful to Ganley John Michael Decker could not have been more prompt, personable and professional throughout the entire experience. Our daughter was in desperate need John Michael Decker could not have been more prompt, personable and professional throughout the entire experience. Our daughter was in desperate need of a car after an accident and not only did he find her a car that suited her needs, he found her one that exceeded her expectations at a more than reasonable price. With Nate Beaver's equally professional assistance, the entire purchasing process was expedited quickly and stress-free. What more could you ask of a dealership and its staff? I am extremely satisfied with the service we received and we are both so grateful to John and Nate. More

Amazing experience from the moment I walked in! I was so impressed with the friendly and professional staff! I have dealt with other dealerships and this experience by far was the easiest and least I was so impressed with the friendly and professional staff! I have dealt with other dealerships and this experience by far was the easiest and least pressured I have ever felt! They had everything ready to sign, explained everything well and my car looked immaculate when I got in it! The Sales Manager, Patrick, was so pleasant and willing to help get us the best price possible. Allie was so nice and efficient with all of the paperwork. Lucas explained all the details of the car - I am not a techie so it was nice to know what everything does! I will definitely be referring my friends and family to this dealership in the future! Thank you so much!! More

New car Now a days, it seems all dealerships try to do everything they can to strip value from your trade-in and take you for all you've got. The sales and ma Now a days, it seems all dealerships try to do everything they can to strip value from your trade-in and take you for all you've got. The sales and management at Ganley Toyota was the only team that treated me as a customer, and not just dollar signs and numbers on a sheet. They also weren't too pushy. With sales, it seems ingenuine to me if it becomes too pushy or if everything is taken from a print out of numbers and statistics. I would say this team at ganley is probably the most honest and "for the customer" bunch I've encountered at a car dealership. More