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Ken Ganley Toyota Akron

Akron, OH

4.9
643 Reviews

1395 E Market St

Akron, OH

44305

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Showing 643 reviews

October 20, 2017

Happy with our experience! We bought a RAV4 and were very happy with our experience at Ganley. Our salesman, Roberto, was very knowledgable, but not pushy at all. I would recomm More

by Holzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto DiFrangia
Nov 29, 2017 -

Ken Ganley Toyota Akron responded

THANK YOU SO MUCH FOR YOUR KIND WORDS. We here at Ganley Toyota wish you nothing but happiness with your new vehicle and if we can do anything to help further please dont hesitate to call or stop in.

October 06, 2017

Experience purchasing a used vehicle Was treated courteously and sales person was well informed about the used Jeep Grand Cherokee we purchased. Sales staff was friendly and personable. More

by Eileen Sue Kieffaber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto DiFrangia
Nov 29, 2017 -

Ken Ganley Toyota Akron responded

Thank you so much for your business!! First of all we are pleased to hear you felt comfortable in dealing with us. We want all of our customers to feel at ease and comfortable. Thank you again!!!!

October 06, 2017

Great Afternoon I was looking for a car so, I stopped by Ganley Toyota. Walk past a young lady sitting at a table and she asked if she could help me. About two hours More

by richard musleve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Martin
Nov 29, 2017 -

Ken Ganley Toyota Akron responded

Good afternoon to you as well! Thank you for entrusting us with your business and we here at Ganley Toyota are very happy to know we were able to make your recent purchase pleasant!

October 05, 2017

Super nice salesman with no runaround Wasn't car shopping, just drove by and saw a car that caught out attention. Asked the salesman a simple question and I got a simple honest answer. Wen More

by Average Joe
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Maylor, Roberto DiFrangia
Nov 29, 2017 -

Ken Ganley Toyota Akron responded

We pride ourselves on great customer service and having great people work for us. Thank you for your time and for pulling in when you spotted that vehicle that caught your eye. Sounds like Roberto really took care of you in a timely unpressured manner! If you need anything please dont hesitate to call or stop in!

September 30, 2017

It was a great experience! This is the second time i have purchased a Tacoma from Ganley. Everyone we meet from the time we arrived were friendly and helpful. We felt that not More

by cheerioskid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Isley, Patrick O'Conner, Allison Pritt, Michael Ash, Amber Martin
Nov 29, 2017 -

Ken Ganley Toyota Akron responded

Mr. and Mrs. Kull, we are so happy to know you are very happy. We really do try everything in our power to make everyone feel special and that they are important. Thank you for all of your kind words and we hope you will come see us again!!!

September 30, 2017

Car purchase We had a very positive experience at Ganley Toyota. Our salesman Roberto Difrangia was very knowledgeable and helpful and made our experience very po More

by Parapro/R.Mcclellan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto DiFrangia, Timothy Walters
Nov 29, 2017 -

Ken Ganley Toyota Akron responded

First of all, THANK YOU for trusting us in your car buying process! Thank you for the kind words. We are glad everyone involved made the process positive and was helpful. We believe in transparency and doing things the right way, we are glad we could earn your business!

September 29, 2017

Overall good. Overall good experience. Very satisfied with the vehicle, and I think Toyota is a top auto maker. Notes about our purchasing experience: They sel More

by mosbrg500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Nov 29, 2017 -

Ken Ganley Toyota Akron responded

Thank you for your time and business!! We are sorry for the confusion on the mileage and will take your concerns into mind and work on our process. It is very important to us that you had a good experience and it sounds like you did even with the mileage miscommunication. Thank you for taking the time and energy to travel to Akron to buy your "new" used vehicle.

September 27, 2017

Excellent He was very friendly. The service focused on me and I got everything wanted. And i plan on buying my future vehical from him and his team. More

by Nicholas Galatoulas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bernstein, John Decker, Roberto DiFrangia
Nov 29, 2017 -

Ken Ganley Toyota Akron responded

Thank you so much for your business, we are thrilled that Roberto gave you such great service. SEE YOU SOON!

September 25, 2017

Professional We needed a car quickly. Mike & Brian helped us work out a fair deal. Then all stayed over so we could take the car home that night. More

by TIMOTHY DEBORD
Recommend Dealer
Yes
Employees Worked With
Brian Maylor, Allison Pritt, Michael Vestorsky
Nov 29, 2017 -

Ken Ganley Toyota Akron responded

Thank you for trusting us with your time and we are THRILLED that we could make your purchasing experience quick!

September 22, 2017

I wanted to buy my leased Toyota Corolla I ended up looking at the Toyota Camry's. My sales person Amber Martin was very polite and helpful! It was hard to turn in my lease car & espically m More

by Forumom!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Flanagan, Amber Martin
Sep 23, 2017 -

Ken Ganley Toyota Akron responded

Thank you for leaving this review. The used vehicle you bought came with only one key and had no mats which was calculated into the pricing of the vehicle. We will be happy to get you a very good price on a second key and floor mats if you are interested. Just contact Amber and she will help you.

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