Ken Ganley Toyota Akron
Akron, OH
Filter Reviews by Keyword
By Type
Showing 639 reviews
It was a great experience! This is the second time i have purchased a Tacoma from Ganley. Everyone we meet from the time we arrived were friendly and helpful. We felt that not This is the second time i have purchased a Tacoma from Ganley. Everyone we meet from the time we arrived were friendly and helpful. We felt that not only did we get treated superbly but that the vehicle we bought was exactly what we were looking for. What pleased us the most was the personal attention given to detail. We left with a good feeling of how to operate the new items on this truck we have not experienced in the past. Thank you for making what is normally a difficult experience for us a pleasurable experience. Keith & Janet Kull More
Car purchase We had a very positive experience at Ganley Toyota. Our salesman Roberto Difrangia was very knowledgeable and helpful and made our experience very po We had a very positive experience at Ganley Toyota. Our salesman Roberto Difrangia was very knowledgeable and helpful and made our experience very positive. The business manager Tim Walters helped us through the paperwork in a very easy and understandable way. The whole experience was very positive and I would highly recommend Ganley to family and friends! Thanks again Roberto More
Overall good. Overall good experience. Very satisfied with the vehicle, and I think Toyota is a top auto maker. Notes about our purchasing experience: They sel Overall good experience. Very satisfied with the vehicle, and I think Toyota is a top auto maker. Notes about our purchasing experience: They sell a lot of used vehicles and because we were out of state we bought the car over the phone and they had it ready for us to view in their building which was quite nice to be able to look over it inside once we got there. Everything else was pretty standard. The biggest negative was the vehicle mileage. Our used certified Toyota vehicle was advertised at 45,100 miles but when we showed up only a week after the last service on the carfax it had 46,600 miles on it. Their response was that their managers like to go out and "demo" them. They were not willing to discount the vehicle for this mileage. Im really not sure how in the world "demoing" a vehicle added up to 1500 more miles in a week. I would have expected a couple hundred tops for test driving...etc. In summary, I would purchase a vehicle here again, but be aware that it may have more miles than advertised. More
Excellent He was very friendly. The service focused on me and I got everything wanted. And i plan on buying my future vehical from him and his team. He was very friendly. The service focused on me and I got everything wanted. And i plan on buying my future vehical from him and his team. More
Professional We needed a car quickly. Mike & Brian helped us work out a fair deal. Then all stayed over so we could take the car home that night. We needed a car quickly. Mike & Brian helped us work out a fair deal. Then all stayed over so we could take the car home that night. More
I wanted to buy my leased Toyota Corolla I ended up looking at the Toyota Camry's. My sales person Amber Martin was very polite and helpful! It was hard to turn in my lease car & espically m I ended up looking at the Toyota Camry's. My sales person Amber Martin was very polite and helpful! It was hard to turn in my lease car & espically my Chevy Silverado for a trade to purchase my Camry. Both cars had both sets of keys as I turned in. Yes i was a little disappointed my new car I again purchased came with only one key and no car floor mats? This was my third time dealing with Ganley Toyota in akron. If there is another attempt for buying another car from them I need to set my goals a little higher like another key and floor mats for every car I buy! More
Vehicle purchase made simple This was the first purchase of a vehicle I did over the internet and by phone. Robert Difrangia was very helpful and answered all my questions. I This was the first purchase of a vehicle I did over the internet and by phone. Robert Difrangia was very helpful and answered all my questions. I traveled to the dealership and was there less than an hour including a test drive. Could not be more happy with my used truck purchase and would definitely purchase another vehicle from this dealership. Every employee I encountered at the dealership was very friendly and helpful. More
Amazing We are first time buys and the experience we had at Ganley was amazing. They were friendly and willing to stay in our price range. Since we had NEVER We are first time buys and the experience we had at Ganley was amazing. They were friendly and willing to stay in our price range. Since we had NEVER done this before we were beyond overwhelmed. They made is easy. I would recommend them to anyone. More
Excellent experience Everyone truly went out of their way to make the purchase a pleasant experience! I wouldn't hesitate to recommend Ganley to friends, despite the dista Everyone truly went out of their way to make the purchase a pleasant experience! I wouldn't hesitate to recommend Ganley to friends, despite the distance from where I live. More
Another great experience John was very polite, positive, knowledgeable, and quick to help me with all my needs. He wanted to make sure I was happy with my selection and the c John was very polite, positive, knowledgeable, and quick to help me with all my needs. He wanted to make sure I was happy with my selection and the car it's self. More