Ken Ganley Toyota Akron

Competitive no nonsense car purchase Sales people were very knowledgeable and responsive. Trade-in value fair. Pricing very competitive. Organization is cleanly and efficiently run. Much Sales people were very knowledgeable and responsive. Trade-in value fair. Pricing very competitive. Organization is cleanly and efficiently run. Much better experience than discussions with several other area dealers. More

Used Car Purchase Jeff Carroll is a sales consultant like I have never experienced before. Most car salesmen get a bad rap and rightfully so, but Jeff is a different br Jeff Carroll is a sales consultant like I have never experienced before. Most car salesmen get a bad rap and rightfully so, but Jeff is a different breed. Jeff followed up with me on my initial request, wanted to understand my needs and wants, and worked with myself and my wife to put us in the exact vehicle we were looking for. Jeff was able to negotiate price to our liking and also worked in brand news all season mats into our deal. With living in Northeast Ohio, that is a pretty big deal to have! Thank you once again Jeff, my wife and I are over the moon about the Highlander! More

Smooth Experience I couldn't have asked for a better car buying experience. My sales rep Jim Steffen was kind, courteous, and very easy to talk to during the process wh I couldn't have asked for a better car buying experience. My sales rep Jim Steffen was kind, courteous, and very easy to talk to during the process which made my decision that much easier. Normally a trip to buy a car becomes an all day event which really brings stress and anxiety. Jim and Ganley Toyota provided me with an exceptional experience that exceeded all my expectations. I was in and out before kickoff to the Browns game which made my day! I want to thank Jim and Ganley for making my experience memorable. I really like my purchase and look forward to referring my friends and family to Ganley in the future! Josue Mercedes More

Wonderful experience My overall experience was excellent. Marco was very knowledgeable and provided me with a great deal! If you are looking for a professional experience My overall experience was excellent. Marco was very knowledgeable and provided me with a great deal! If you are looking for a professional experience along with a great car with a reasonable price, go to Marco! More

Honest, Kind& Fun First time I purchased a car myself. Ganley was fair, kind and took great care of me. Thank you. I LOVE MY RAV4 Ganley is great! First time I purchased a car myself. Ganley was fair, kind and took great care of me. Thank you. I LOVE MY RAV4 Ganley is great! More

New Tundra purchase Ganley Toyota is a great place to purchase a vehicle. The entire experience was very positive. The facilities are clean and welcoming. We plan to d Ganley Toyota is a great place to purchase a vehicle. The entire experience was very positive. The facilities are clean and welcoming. We plan to drive Ganley for our maintenance even though we have a Toyota dealer closer to our home. We can recommend Ganley Toyota for our of your vehicle needs. More

Love my 18 Camry XSE! I saw online that Ganley had the white Camry XSE that I was interested in since the car show in January. I sent an inquiry and was quickly contacted b I saw online that Ganley had the white Camry XSE that I was interested in since the car show in January. I sent an inquiry and was quickly contacted by Ruth. (***I live in Massillon and had contacted two other dealerships closer to home whom had the vehicle I was interested in. Ruth at Ganley contacted me first.) We set up an appointment for me to see the car. Ruth explained the details of the car and we went for a ride. She was like chit chatting with an old friend. We came back to the dealership and plugged some numbers. At that point, I'd changed my mind on color after seeing the black one on the showroom floor. She laughed at my indecisiveness and long story longer, I got the black Camry XSE. Everyone I worked with was fantastic. Allie in finance and Dan the technology man. (Funny side note that not many know... I actually went through a bit of depression after getting my Camry because I felt like I didn't deserve such a nice vehicle. This car is amazing. In hindsight, it seems silly but it was a real thing.) Ganley and Toyota have been in contact since the sale and I feel like both companies truly care. The car itself is incredible. More options than I know what to do with! My favorite is the Cockpit Red Leather. More

The best buying experience EVER! I walked in expecting to only test drive one specific vehicle. The staff was SO friendly and helping and personable, I was there for a few hours and d I walked in expecting to only test drive one specific vehicle. The staff was SO friendly and helping and personable, I was there for a few hours and didn't even seem like it. My time spent there was enjoyable as well as informative. Jeff Carroll went on the test drive and answered ALL the questions I had! Very informative and personable! Made the experience very quick and painless! He went above and beyond and I appreciated that! Marco DiNunzio helped with papereork . He was also very informative and personable. Explained everything thoroughly and very helpful! Loved the whole experience! Thank you thank you thank you!!!! More

Good selection, no pressure sales on used vehicles Our overall experience with purchasing a certified used vehicle was very good, in fact, close to exceptional. Our sales and finance person was except Our overall experience with purchasing a certified used vehicle was very good, in fact, close to exceptional. Our sales and finance person was exceptional, however our purchase involved a trade-in of an older, but similar model to what I ended up purchasing. The only constructive feedback I can offer is there is an up-front, no-haggle policy in place, but I found out that the dealership manager originally came in quite low on my trade value. After several back and forth discussions the offer eventually came up to ~ the same suggested trade-in amount that KBB posted without increasing the price of the vehicle that I was purchasing. While I was extremely pleased with their ability to make this work this seems to be a common experience I've had with many other dealerships. I only wish dealerships would be much more accepting of KBB recommendations up front in situations where the dealer already knows that KBB estimate is accurate. That would save considerable time for everyone during negotiations. More

Uncle John's take on things My niece had to give up her sporty Honda 2 door and get a "Mom Car." Asked if I would come along. Went from looking to buying in the same evening. T My niece had to give up her sporty Honda 2 door and get a "Mom Car." Asked if I would come along. Went from looking to buying in the same evening. The dealership had closed, but we were still working out details. NOBODY got in a hurry....I'm in a service business as is my niece...you just take care of people and don't watch the clock. That was Darla and the dealership. Tried a couple of different vehicles but a Rav4SE in Electric Storm Blue was the hands down winner and it looks really really nice, too! Dealership was friendly and spotless...oh, that was the service area...the showroom is even nicer. Darla knew her vehicles and could assure my niece which one would be comparable to what she enjoyed about her Honda. We took test drives and Darla's advice was spot on. The safety features on the particular Rav4SE that she purchased were especially compelling. I have friends with Highlanders and they put over 200K on them. one being used as a "work truck". The delivery took longer than expected...lots of things on the RAV4 model and issues to get her new cell phone to pair with the on-board systems. No problem---the time was generously offered and used. Great experience. EVERYBODY was very nice.... More