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Ken Ganley Toyota Akron

Akron, OH

Overview
Reviews
Vehicles
4.9
637 Reviews
Call Dealership (330) 733-7511
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1395 E Market St

Akron, OH

44305

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Showing 637 reviews

September 21, 2024

While I believe my car was properly serviced I didn't receive a courtesy wash the last two times I have visited More

by Phylnfitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Cuervo
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Sep 29, 2024 -

Ken Ganley Toyota Akron responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Akron did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 20, 2024

Very nice employees, service, cleanliness and coffee. Nice place to hang out at while they service your car. More

by Dick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I interacted with Austin because Michael Ash was on vacation., Michael Ash
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Sep 22, 2024 -

Ken Ganley Toyota Akron responded

Hi, we are so happy to read such a great review about Ken Ganley Toyota Akron! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 18, 2024

I was looking for a car for several months. To most dealerships I was a number. At Ken Ganley Toyota Akron the staff was great. Anthony and Matt were GREAT! They were kind, understanding, and w More

by rickerrachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
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Sep 21, 2024 -

Ken Ganley Toyota Akron responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 08, 2024

I’m on my 3rd vehicle with Ganley. The service team is top notch and never attempts “sell” anything I do not need. The sales staff is friendly and the management team on site just to More

by tb.tab.1932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Sep 09, 2024 -

Ken Ganley Toyota Akron responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2024

My choice for serving my two Toyota Camrys. I live 30 minutes away and drive half an hour to get there. More

by Barichdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Sep 09, 2024 -

Ken Ganley Toyota Akron responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 06, 2024

Oil changes, tire rotations, and repairs have become way too expensive. I can’t afford. More

by larrywood1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Sep 09, 2024 -

Ken Ganley Toyota Akron responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Akron did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 22, 2024

Mike Ash provides excellent customer service and we feel confident with him coordinating our car service . More

by Rutandavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Aug 24, 2024 -

Ken Ganley Toyota Akron responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Akron! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 15, 2024

Came for my scheduled appointment even with me being late I was shown courtesy from when I arrived to when I left. More

by Javarrewebb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto DiFrangia, Marco DiNunzio, Jeremy Trifero
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Aug 17, 2024 -

Ken Ganley Toyota Akron responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 13, 2024

Great customer service! And quality repairs done with care and accuracy. Will keep me coming back More

by Micmil717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Aug 16, 2024 -

Ken Ganley Toyota Akron responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 13, 2024

Helpful service department. Efficient and timely. Keep you informed air the progress and any problems . More

by jrk828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Aug 17, 2024 -

Ken Ganley Toyota Akron responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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