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Ken Ganley Toyota Akron

Akron, OH

4.9
642 Reviews

1395 E Market St

Akron, OH

44305

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Showing 642 reviews

October 02, 2024

Quick, polite, nice, and easy to work with team at Ganley. The online scheduling could be better, but overall I have been going to this location for service for over 15 years. More

by Baxster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Oct 06, 2024 -

Ken Ganley Toyota Akron responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 30, 2024

Our salesperson (Deepan Sonar) was extremely helpful! I would recommend to ask for him if you’re looking for a car. More

by Dhana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deepan Sonar, Alex Moore
Oct 05, 2024 -

Ken Ganley Toyota Akron responded

Hi Dhana, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Akron. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2024

The service department and sales staff are always very helpful. My recent service need created a danger since the taillights were not working on my 4 Runner. The emergency appointment was handled by Dan t More

by bhaynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Sep 30, 2024 -

Ken Ganley Toyota Akron responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

September 27, 2024

I’m happy that service can keep my 4Runer SR5 running smoothly without errors and smooth compatibility like It’s Brand New it has over 100 thousand miles it’s Reliable because of Ken Ganley of Akron than More

by Anthony Dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Michell, Kenneth Ganley, Michael Ash
Sep 30, 2024 -

Ken Ganley Toyota Akron responded

Hi Anthony, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 26, 2024

The entire process from scheduling online to the visit was fast, friendly and fully transparent. My service advisor who met me at my vehicle was honest on the time frame quoted and went out of her way to More

by GibsonJ312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Sep 29, 2024 -

Ken Ganley Toyota Akron responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 21, 2024

While I believe my car was properly serviced I didn't receive a courtesy wash the last two times I have visited More

by Phylnfitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Cuervo
Sep 29, 2024 -

Ken Ganley Toyota Akron responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Akron did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 20, 2024

Very nice employees, service, cleanliness and coffee. Nice place to hang out at while they service your car. More

by Dick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I interacted with Austin because Michael Ash was on vacation., Michael Ash
Sep 22, 2024 -

Ken Ganley Toyota Akron responded

Hi, we are so happy to read such a great review about Ken Ganley Toyota Akron! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 18, 2024

I was looking for a car for several months. To most dealerships I was a number. At Ken Ganley Toyota Akron the staff was great. Anthony and Matt were GREAT! They were kind, understanding, and w More

by rickerrachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 21, 2024 -

Ken Ganley Toyota Akron responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 08, 2024

I’m on my 3rd vehicle with Ganley. The service team is top notch and never attempts “sell” anything I do not need. The sales staff is friendly and the management team on site just to More

by tb.tab.1932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Sep 09, 2024 -

Ken Ganley Toyota Akron responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2024

My choice for serving my two Toyota Camrys. I live 30 minutes away and drive half an hour to get there. More

by Barichdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Sep 09, 2024 -

Ken Ganley Toyota Akron responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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