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Ken Ganley Toyota Akron

Akron, OH

4.9
643 Reviews

1395 E Market St

Akron, OH

44305

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Showing 643 reviews

May 07, 2022

Jeremy was super helpful, zero pressure Our whole buying experience took less than 2 hours !! More

by jcarr0314
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Trifero
May 09, 2022 -

Ken Ganley Toyota Akron responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Akron. We hope you have a great day!

April 08, 2022

Leased truck here in Tennessee from Ganley. Roberto helped me & answered all questions and we even arranged shipping to drop off our new Tacoma and they even had my wife's trade in shipped back More

by damantefrank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ganley, Roberto DiFrangia
Apr 08, 2022 -

damantefrank responded

Thank you Kenny & Roberto!!

March 23, 2022

My sales consultant was Jeremy Trifero. I felt he went all out to get me the best deal and do his best to get all my concerns met.I would definitely go back to him and refer him and the de More

by HERKAZ
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeremy Trifero
Mar 25, 2022 -

Ken Ganley Toyota Akron responded

Hello Herkaz, thank you for your kind review; we are happy to pass along your comments to Jeremy here at Ganley Toyota! We can't wait to see you again, have a great day.

Mar 25, 2022 -

HERKAZ responded

Thank You Great service deserves recognition.

March 15, 2022

I can’t even explain how happy I am with my new Tacoma! This truck has everything I wanted when looking for a truck. From the beginning to end of the sales process everything was transparent and explained More

by Zach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Elmore
Mar 17, 2022 -

Ken Ganley Toyota Akron responded

Hi Zach, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 13, 2022

David did a great job trying to get best price. Lucas was very helpful setting up car. We love our GR86! More

by msw1961
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Lukas, Dave Cherry
Mar 14, 2022 -

Ken Ganley Toyota Akron responded

Hi, thank you for your kind review; we are happy to pass along your comments to David at Ganley Toyota! If you have any further questions, please give us a call. We're always happy to help!

December 13, 2021

This was an unbelievably enjoyable experience buying a car. Alex and Shawn made this such a pleasant process and we were in and out of the dealership in less than one hour. That’s paperwork, going through More

by Shawnasvab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn in finance , Alex Moore
Dec 15, 2021 -

Ken Ganley Toyota Akron responded

Hi, thank you so much for your positive comments about Ganley Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2021

Thank you Brian Elmore for making my experience a great one! Love my new Toyota!! Everyone was so Welcoming and helpful. Thank you to Michaela also! More

by Rhondamarie66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Elmore And Michaela, Brian Maylor, Marco DiNunzio
June 15, 2021

I wanted to lease a Toyota Tacoma. Price was more than reasonable. Patrick Zanko was a pleasure to work with. Good deal with good customer service. More

by danny2800
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zanko
Jun 18, 2021 -

Ken Ganley Toyota Akron responded

Thank you for taking the time to let us know how we did, We appreciate your positive review about your recent experience with us!

March 23, 2021

Service department. Great job. Keep up the good work. Will be back. Very friendly and nice. Fixed recall and six month maintenance thank you much More

by katgb4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Ash
February 28, 2021

Was told to bring in a lease early and there wouldn’t be any negative equity. Go there pick out the car we want do all the paper work, ask the salesman are you sure there’s no fees for turning the lease in More

by Cstamets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marco DiNunzio
Sep 07, 2021 -

Ken Ganley Toyota Akron responded

Cstamets, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

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