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Ken Ganley Toyota Akron

Akron, OH

4.9
639 Reviews

1395 E Market St

Akron, OH

44305

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Showing 639 reviews

March 13, 2022

David did a great job trying to get best price. Lucas was very helpful setting up car. We love our GR86! More

by msw1961
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Lukas, Dave Cherry
Mar 14, 2022 -

Ken Ganley Toyota Akron responded

Hi, thank you for your kind review; we are happy to pass along your comments to David at Ganley Toyota! If you have any further questions, please give us a call. We're always happy to help!

December 13, 2021

This was an unbelievably enjoyable experience buying a car. Alex and Shawn made this such a pleasant process and we were in and out of the dealership in less than one hour. That’s paperwork, going through More

by Shawnasvab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn in finance , Alex Moore
Dec 15, 2021 -

Ken Ganley Toyota Akron responded

Hi, thank you so much for your positive comments about Ganley Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2021

Thank you Brian Elmore for making my experience a great one! Love my new Toyota!! Everyone was so Welcoming and helpful. Thank you to Michaela also! More

by Rhondamarie66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Elmore And Michaela, Brian Maylor, Marco DiNunzio
June 15, 2021

I wanted to lease a Toyota Tacoma. Price was more than reasonable. Patrick Zanko was a pleasure to work with. Good deal with good customer service. More

by danny2800
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zanko
Jun 18, 2021 -

Ken Ganley Toyota Akron responded

Thank you for taking the time to let us know how we did, We appreciate your positive review about your recent experience with us!

March 23, 2021

Service department. Great job. Keep up the good work. Will be back. Very friendly and nice. Fixed recall and six month maintenance thank you much More

by katgb4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Ash
February 28, 2021

Was told to bring in a lease early and there wouldn’t be any negative equity. Go there pick out the car we want do all the paper work, ask the salesman are you sure there’s no fees for turning the lease in More

by Cstamets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marco DiNunzio
Sep 07, 2021 -

Ken Ganley Toyota Akron responded

Cstamets, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

December 12, 2020

Brian did an amazing and efficient job of helping us find the right car! I love my new Toyota hylander! This is the best experience I’ve ever had at a car dealership! Shawn in finance was very efficient and More

by Acr25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn evanchek and Brian Elmore
Feb 09, 2021 -

Ken Ganley Toyota Akron responded

Congratulations on your Highlander purchase! We are glad that Brian and Shawn were able to help you out and provide you with exceptional customer service! Welcome to the Ganley Family and please reach out if you ever need anything!

December 02, 2020

After more than three years of trying to make a decision on replacing my current SR5 4Runner or downsizing to a RAV4, Jim Steffen was very patient waiting all those years for me to make a decision. Instead More

by Caroleeweigand
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Steffen
May 03, 2020

Shout out to Ganley Toyota in Akron for getting us into a new Tacoma. They did an excellent job were kind and courteous. Brian Elmore went the extra mile for us. Thanks so much Ganley!! More

by Cdidick29
Recommend Dealer
Yes
Employees Worked With
Brian Elmore
January 21, 2020

I bought my new car in October and Amin was my salesm. He was wonderful to work then, and now. I text him because my maintenance service came due. I text him and he took care of making my appointment. He is More

by marymalterer1962
Recommend Dealer
Yes
Employees Worked With
Amin
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