Ken Ganley Toyota Akron
Akron, OH
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The service rep was “FINANCE CALL 4035” great. He explained things “JOE SMITH CALL 3975” very well. I love the “JACKIE PLEASE CALL 9234” new video update of my car being serviced. My only complain He explained things “JOE SMITH CALL 3975” very well. I love the “JACKIE PLEASE CALL 9234” new video update of my car being serviced. My only complaint was “TIM JONES CALL 3366” the waiting room with all the blaring announcements. More
Everyone was great except for the cashier Saturday morning (7-22). She was busy flirting with a salesman. I had to wait 2 hours for an oil change, which I was ok with because a couple techs called off morning (7-22). She was busy flirting with a salesman. I had to wait 2 hours for an oil change, which I was ok with because a couple techs called off. But the worst was waiting for her to be done so I could pay. More
Fantastic experience! From the moment I called to the time I picked up my vehicle, the folks at Ken Ganley made me feel like part of the family. Jeremy T. in sales helpe From the moment I called to the time I picked up my vehicle, the folks at Ken Ganley made me feel like part of the family. Jeremy T. in sales helped me every step of the way. Roberto helped me with my trade in, Lucas assisted in getting my new car hooked up to ky phone and walked me through all the new technology. Alex in Finance made the paperwork a breeze. Thank you Ken Ganley for once again providing my family with a new vehicle and a great customer experience! More
Everyone is very courteous and helpful. They have instituted sending a video to your phone showing servicing in action. A very pleasant surprize. They have instituted sending a video to your phone showing servicing in action. A very pleasant surprize. More
Dan at Ganley Toyota Service was great! He communicated well, and solved our issue with fuel pump before leaving on vacation and ensures we were well taken care of.. We appreciate him! He communicated well, and solved our issue with fuel pump before leaving on vacation and ensures we were well taken care of.. We appreciate him! More
Fast service. I went in for an oil change, tire rotation, and a new air cleaner. The had it done in less than an hour. My car was filthy when I took it in, and the I went in for an oil change, tire rotation, and a new air cleaner. The had it done in less than an hour. My car was filthy when I took it in, and they even washed it too! I'm very happy with their service. More
I really enjoy coming to Ken Ganley for all my Toyota service! Mike, Dan, and Michelle have given me consistently friendly, economical, and professional service for many years and I look forward to conti service! Mike, Dan, and Michelle have given me consistently friendly, economical, and professional service for many years and I look forward to continuing to work with them in the future! Thanks! More
Both vehicles always taken care of promptly and efficiently Mike service tech is excellent goes beyond his responsibilities Will always respect his opinions efficiently Mike service tech is excellent goes beyond his responsibilities Will always respect his opinions More