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Ken Ganley Toyota Akron

Akron, OH

4.9
643 Reviews

1395 E Market St

Akron, OH

44305

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Showing 643 reviews

August 06, 2023

Clean dealer with a friendly staff and quick service. Answers all my questions and made my service appointment quick and painless. More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Triola , Michael Ash
Aug 08, 2023 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2023

Purchase process went smoothly. Derrick was of great help and was receptive to all needs. More

by Xcadamlotr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick garner, Derek Stone, Jeremy Trifero
Jul 31, 2023 -

Ken Ganley Toyota Akron responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Akron. We are always more than happy to assist you if anything else comes up. Take care!

July 26, 2023

Very through and professional, took their time explaining everything and were very kind! Would recommend! More

by Ali.Reynolds.j
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas did a great job!, James Steffen, Erica Huntsman, Jeremy Dean
Jul 29, 2023 -

Ken Ganley Toyota Akron responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 25, 2023

The service rep was “FINANCE CALL 4035” great. He explained things “JOE SMITH CALL 3975” very well. I love the “JACKIE PLEASE CALL 9234” new video update of my car being serviced. My only complain More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Jul 28, 2023 -

Ken Ganley Toyota Akron responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 25, 2023

Excellent customer service and a great salesman. We got along well and got the car that I wanted More

by Ram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Stone
Jul 29, 2023 -

Ken Ganley Toyota Akron responded

Hi Ram, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 22, 2023

Everyone was great except for the cashier Saturday morning (7-22). She was busy flirting with a salesman. I had to wait 2 hours for an oil change, which I was ok with because a couple techs called off More

by RyanC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whoever the cashier was Saturday morning was do bad, Michael Ash
Jul 24, 2023 -

Ken Ganley Toyota Akron responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2023

Always courteous and accommodating. The waiting is very nice and clean. Always keep you updated on the status of appointment. More

by armstrongbasket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Jul 25, 2023 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2023

Fantastic experience! From the moment I called to the time I picked up my vehicle, the folks at Ken Ganley made me feel like part of the family. Jeremy T. in sales helpe More

by Chris Spiak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto DiFrangia, Jeremy Trifero, Alex Moore
Jul 25, 2023 -

Ken Ganley Toyota Akron responded

Hi Chris, thank you so much for your positive comments about Ken Ganley Toyota Akron! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2023

Everyone is very courteous and helpful. They have instituted sending a video to your phone showing servicing in action. A very pleasant surprize. More

by Gramrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb, Michael Ash
Jul 27, 2023 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 30, 2023

They are very friendly and courteous and they also do a great job. I highly recommend them. More

by Missy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sutton
Jul 03, 2023 -

Ken Ganley Toyota Akron responded

Hi Missy, thank you so much for your positive comments about Ken Ganley Toyota Akron! Thanks again for the recommendation, and have an amazing day!

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