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Ken Ganley Toyota Akron

Akron, OH

4.9
639 Reviews

1395 E Market St

Akron, OH

44305

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Showing 639 reviews

July 25, 2023

The service rep was “FINANCE CALL 4035” great. He explained things “JOE SMITH CALL 3975” very well. I love the “JACKIE PLEASE CALL 9234” new video update of my car being serviced. My only complain More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Jul 28, 2023 -

Ken Ganley Toyota Akron responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 22, 2023

Everyone was great except for the cashier Saturday morning (7-22). She was busy flirting with a salesman. I had to wait 2 hours for an oil change, which I was ok with because a couple techs called off More

by RyanC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whoever the cashier was Saturday morning was do bad, Michael Ash
Jul 24, 2023 -

Ken Ganley Toyota Akron responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2023

Always courteous and accommodating. The waiting is very nice and clean. Always keep you updated on the status of appointment. More

by armstrongbasket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Jul 25, 2023 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2023

Fantastic experience! From the moment I called to the time I picked up my vehicle, the folks at Ken Ganley made me feel like part of the family. Jeremy T. in sales helpe More

by Chris Spiak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto DiFrangia, Jeremy Trifero, Alex Moore
Jul 25, 2023 -

Ken Ganley Toyota Akron responded

Hi Chris, thank you so much for your positive comments about Ken Ganley Toyota Akron! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2023

Everyone is very courteous and helpful. They have instituted sending a video to your phone showing servicing in action. A very pleasant surprize. More

by Gramrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb, Michael Ash
Jul 27, 2023 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 30, 2023

They are very friendly and courteous and they also do a great job. I highly recommend them. More

by Missy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sutton
Jul 03, 2023 -

Ken Ganley Toyota Akron responded

Hi Missy, thank you so much for your positive comments about Ken Ganley Toyota Akron! Thanks again for the recommendation, and have an amazing day!

June 28, 2023

Dan at Ganley Toyota Service was great! He communicated well, and solved our issue with fuel pump before leaving on vacation and ensures we were well taken care of.. We appreciate him! More

by aimeedennison
Recommend Dealer
Yes
Employees Worked With
Dan i , Michael Ash
Jun 30, 2023 -

Ken Ganley Toyota Akron responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Akron! If you have any further questions, please give us a call. We're always happy to help!

June 24, 2023

Fast service. I went in for an oil change, tire rotation, and a new air cleaner. The had it done in less than an hour. My car was filthy when I took it in, and the More

by TonyP1120
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Jun 26, 2023 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

June 08, 2023

I really enjoy coming to Ken Ganley for all my Toyota service! Mike, Dan, and Michelle have given me consistently friendly, economical, and professional service for many years and I look forward to conti More

by David C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Maloy, Michael Ash, Michele Baum
Jun 10, 2023 -

Ken Ganley Toyota Akron responded

David, we are so happy to read such a great review about Ken Ganley Toyota Akron. If you have any further questions, please give us a call. We're always happy to help!

May 18, 2023

Both vehicles always taken care of promptly and efficiently Mike service tech is excellent goes beyond his responsibilities Will always respect his opinions More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
May 22, 2023 -

Ken Ganley Toyota Akron responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Akron. If you have any further questions, please give us a call. We're always happy to help!

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