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Ken Ganley Toyota Akron

Akron, OH

4.9
639 Reviews

1395 E Market St

Akron, OH

44305

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Showing 639 reviews

October 20, 2023

Professional, polite, customer service oriented. Service Mgr Dan Malory was outstanding in every way and complimented his team. More

by Cesample
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Maloy
Oct 22, 2023 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

October 20, 2023

Our new Toyota Tacoma truck that we recently purchased at Ken Ganley Toyota was a pleasant experience thanks to Jeremy T with all of his knowledge and no pressure sales he definitely went the extra mile to m More

by Dian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Trifero, Alex Moore
Oct 22, 2023 -

Ken Ganley Toyota Akron responded

Hi Dian, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Akron! We hope you have a great day!

Oct 22, 2023 -

Dian responded

diannawertz809@gmail.com

Oct 22, 2023 -

Dian responded

Thanks for everything!

Oct 22, 2023 -

Dian responded

diannawertz809@gmail.com

October 17, 2023

Great communication! Dan and Jeremy provided awesome service. Made my day easy. Very clean facility. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Malloy, Jeremy Trifero, Michael Ash
Oct 19, 2023 -

Ken Ganley Toyota Akron responded

Hi Kim, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Akron! If you have any further questions, please give us a call. We're always happy to help!

October 17, 2023

Changed my opinion on going to dealerships for service thank to Mike and the technicians. Can count on quality and thorough work to be done. Pleasant, prompt, courteous, knowledgable. Recommended. More

by thundervortex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Oct 20, 2023 -

Ken Ganley Toyota Akron responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Akron. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 13, 2023

The service department is outstanding! Michelle and her service techs always take excellent care of my Sequoia. More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Baum, Michael Ash
Oct 15, 2023 -

Ken Ganley Toyota Akron responded

Hi Christina, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 12, 2023

Took my Tacoma for service. All personnel were professional and courteous. Waiting area was very spacious and clean. Service was done promptly. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Oct 13, 2023 -

Ken Ganley Toyota Akron responded

Hi Don, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 08, 2023

Overall good experience, brake fluid could have used a small quantity. Nice staff. Great atmosphere with Charlie the golden doodle on site. More

by kathycavsfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Oct 10, 2023 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 06, 2023

Prompt and courteous. Able to get my new tires. Had to go back for remediation for a valve stem leak due to corrosion, but they took me in promptly and fix the problem. More

by jwelko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Malloy, Michael Ash
Oct 09, 2023 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2023

Simply wonderful! I would recommend them for sales and service. They are very professional and courteous. More

by pameladwellington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Oct 09, 2023 -

Ken Ganley Toyota Akron responded

Hi, thank you so much for your positive comments about Ken Ganley Toyota Akron! Thanks again for the recommendation, and have an amazing day!

August 21, 2023

Great fast service for my out of town issue on my Tundra while in the area to see my grandchildren More

by Jameswootenjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Aug 25, 2023 -

Ken Ganley Toyota Akron responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Akron! We are always more than happy to assist you if anything else comes up. Take care!

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