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Ken Ganley Toyota Akron
Akron, OH
651 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 651 reviews
March 12, 2025
We pulled in for our service appointment and parked behind a lot of cars in line. We thought it would be a long wait, but WOW, you guys are amazing! Oil change plus tire rotation and 30 minutes late behind a lot of cars in line. We thought it would be a long wait, but WOW, you guys are amazing! Oil change plus tire rotation and 30 minutes later we were out the door! Great job guys! We have been coming here for our service since 2016 when we purchased this amazing trouble-free Tacoma truck. Keep up the great work! Kay & Irv Sonneborn More
by isonneborn
Employees Worked With
Austin Ash
March 11, 2025
My 2013 trade-in Sienna XLE with 279,000 miles made it into the parking lot...just. Brian Elmore was very patient and accommodating. He was a wealth of information while we were waiting for the credit r into the parking lot...just. Brian Elmore was very patient and accommodating. He was a wealth of information while we were waiting for the credit report. Alex Moore, financial officer was professional and efficient which was appreciated since if you've taken out a car loan ANYWHERE, it can be a long process. Both gentlemen were courteous and helpful. We have bought 6 Toyotas from this dealership and will go back again if needed. These cars have REAL staying power! More
by Heidi
Employees Worked With
Alex Moore, Brian Elmore
January 14, 2025
From the service desk to the cashier’s window, EVERYONE makes sure your attended to. The service manager and his staff make sure they know why you brought your vehicle in. After a preliminary inspection th makes sure your attended to. The service manager and his staff make sure they know why you brought your vehicle in. After a preliminary inspection they make sure you know what needs to be done. They also make sure not only the primary reason you’re there for, but they let you know what other items need to be addressed very soon, and any problems that need to be addressed at a future date. By the amount of work that needed to be done I was thoroughly impressed on has fast my van was ready. They make sure you leave with a handshake and a smile knowing with confidence your vehicle was repaired correctly More
by gblacksr
Employees Worked With
Dan Maloy (service manager) Aaron (new guy)
January 13, 2025
The Service Advisor was fabulous! She was efficient and courteous in handling my visit. She even remembered my truck’s name (Fern)! I highly recommend. She was efficient and courteous in handling my visit. She even remembered my truck’s name (Fern)! I highly recommend. More
by Diane H
Employees Worked With
I don’t remember
