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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
251 Reviews

251 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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February 26, 2018

Excellent Craig hatcher Bent over backwards to help me and resolve my problem I really appreciate how he handled everything excellent employeeEveryone else step More

by MRGAM421@aol.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2018

it was great i had problems with my gas mileage matching up and they did some testing on it by driving it and making sure it was working More

by EMILYRF21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella
February 25, 2018

Pleasant experience During my scheduled maintenance visit, the service was professional and efficient. The staff was helpful in answering questions and provided appropr More

by Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella
February 25, 2018

Exceptional I went to Gangley East, for a recall service, on my car. The staff was excellent, especially Craig & the sevice was excellent. They caught some much More

by BCENGL55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2018

friendly staff and quick service. Drove to Subaru to review car equipment and also stopped into service for a car wash....very convenient service. Review of car equipment was vey helpf More

by R.S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
person in service who greeted me.....didn't get name., Danielle Driscoll
February 24, 2018

Fast, friendly service! I went into Ganley Subaru for a routine service check up; oil change, tire rotation, etc. I was greeting right away. Franco explained all that would More

by MCKELVEY.CATHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2018

Prompt, friendly, thorough. The staff explained the work they did very well in an easy to understand way.they were also right on time and did the work in a timely manner. More

by CMRB3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Hickman, Austin France
February 24, 2018

All was good! Everything went smoothly and was great! All the people I encountered were friendly and knowledgeable. The waiting room was comfortable as well as the More

by Becky1646
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel Kuzmic, and whoever was the cashier that day. 1/26/18, Giovanni Casella
February 24, 2018

Professional and service completed in a timely manner Well done, vehicle just in for oil change but appreciate the inspection and car wash as well. Only complaint is my inbox is filled with survey reque More

by MKBARAONA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Santa Maria
February 23, 2018

Not friendly-no personality Service writers are less than friendly and seem unconcerned about what's going on. I got the run around with phone calls. Not what I expected from fro More

by AMI2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Giovanni Casella
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