Ken Ganley Subaru Wickliffe - Service Center

Quick and efficient I got a flat tire last minute and it was nice to book online the night before and get in and out quickly while they were also attentive! They filled t I got a flat tire last minute and it was nice to book online the night before and get in and out quickly while they were also attentive! They filled the other tires and washed it and I was on my way! More

Subaru Service Review The employees I dealt with when receiving service for my Subaru, were courteous and kept me informed of what was going on with my vehicle. The employees I dealt with when receiving service for my Subaru, were courteous and kept me informed of what was going on with my vehicle. More

Routine maintenance Responsive, courteous service at my convenience This is what I have to say. I'm happy to give Franco and Ganley credit for good service, but I am not Responsive, courteous service at my convenience This is what I have to say. I'm happy to give Franco and Ganley credit for good service, but I am not pleased that you are forcing me to say extra things in order to do that More

Excellent job service delivered on all levels great people I couldn't have asked for more . U guys really stand behind ur product . I'm glad that I drove all the way from erie pa to do business with ganley I couldn't have asked for more . U guys really stand behind ur product . I'm glad that I drove all the way from erie pa to do business with ganley More

Great service Used the $84.00 offer for express service. Was in and out in 70 minutes. Great to have the car washed as well. Will return. Used the $84.00 offer for express service. Was in and out in 70 minutes. Great to have the car washed as well. Will return. More

Excellent service always feel confident of their work Excellent staff and service Always keep me informed of progress ,cost and time I have always taken my car here and will in the future I just tru Excellent staff and service Always keep me informed of progress ,cost and time I have always taken my car here and will in the future I just trust them More

Great My service at Ganley subsea east was handled quickly and effectively. Things were explained and the report was carefully discussed. I was very please My service at Ganley subsea east was handled quickly and effectively. Things were explained and the report was carefully discussed. I was very pleased with the experience More

Quick needed oil change Asked If I could get an oil chance and be out in 45 minutes and it happened. I was on my way to Akron and had to go right by Ganley but only had 45 mi Asked If I could get an oil chance and be out in 45 minutes and it happened. I was on my way to Akron and had to go right by Ganley but only had 45 minutes to spare before work so I took a chance and was able to get the oil change done in that time. Saved me a trip. More

Disappointing Only plus of this dealer is the complimentary loaner for the day. This dealer wanted to charge for all diagnostics even though I purchased my vehicle Only plus of this dealer is the complimentary loaner for the day. This dealer wanted to charge for all diagnostics even though I purchased my vehicle there. Dealer told me ball joints needed replaced, control arm bushings needed replaced, timing belt was close to needing replaced and that back up camera needed replaced. Took this same vehicle to a trusted mechanic who looked over entire vehicle and road tested. He found main wiring harness to be one pot hole away from disconnecting, reconnected it with one simple lever and guess what...back up Camera works just fine. Ball joints and control arms check out just fine. Even more maddening was that I asked service rep twice to see if wiring was loose on camera and they again wanted to charge a diagnostic fee. I feel lucky to have someone I can trust with an honest work up of my car because Ganley East Subaru is not! More