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Ken Ganley Subaru Wickliffe - Service Center
Wickliffe, OH
383 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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383 Reviews of Ken Ganley Subaru Wickliffe - Service Center
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July 28, 2025
I took my '07 Legacy in for a grinding noise on the front passenger wheel. They gave me a '25 Imperza as a loaner. They had my car for 6 days. Their "Tech could not duplicate my concern". After several t passenger wheel. They gave me a '25 Imperza as a loaner. They had my car for 6 days. Their "Tech could not duplicate my concern". After several test drives and various inspections they returned my car to me at No Charge. I'm impressed at the dealerships honestly. I'm impressed with the Tech continuing to remedy my original concern, when the problem was not obvious or easy to find. They treated me the way I would treat any customer if I was the owner of this dealership! More
by kgt366
Employees Worked With
Giovanni Casella
July 12, 2025
Tommy was great! He was very thorough and made sure all my questions were answered. He was very thorough and made sure all my questions were answered. More
by Clevelandredbird
July 11, 2025
The staff at Ken Ganley Subaru Service in Wickliffe Ohio are far superior to any other dealership that I have dealt with before. They are very courteous; attentive to every detail; very communicative to kee are far superior to any other dealership that I have dealt with before. They are very courteous; attentive to every detail; very communicative to keep the customer informed of service progress and findings. On top of that, the manager of the dealership came out to me while I was waiting ing the customer lounge just to welcome me and spent quality time with me to talk about just about everything outside of vehicle service. He treated me like family. I highly recommend Ken Ganley Subaru in Wickliffe Ohio. More
by obas3
Employees Worked With
July 10, 2025
Another good checkup for my Forester! Jason and the team have taken care of my 2014 for over 10 years. I really trust them to give me straight talk about what I need to do to keep it runn Jason and the team have taken care of my 2014 for over 10 years. I really trust them to give me straight talk about what I need to do to keep it running and me safe. Thank you, Jason and Ken Ganley Subaru Wickliffe. More
by Nora
Employees Worked With
July 03, 2025
Dealership is always clean. Employees professional and attentive to the problems brought to be seen. Employees professional and attentive to the problems brought to be seen. More
by Zsan
July 01, 2025
Everyone at the dealership had an emphasis on service! I’ve had nothing but great experiences in the service department. I’ve had nothing but great experiences in the service department. More
by mdbosko
June 26, 2025
Easy to make an appointment for service. Service took the time to explain what the car needed done after the inspection and went over the price and the time the car would be finished. Service took the time to explain what the car needed done after the inspection and went over the price and the time the car would be finished. More
by clehotsky
Employees Worked With
Giovanni Casella
June 22, 2025
The Service staff are outstanding! I always feel that my Forester is in great hands. I always feel that my Forester is in great hands. More
by acook413
Employees Worked With
June 21, 2025
Everyone at the dealership are very Knowledgeable and caring. No matter what department they are in caring. No matter what department they are in More
by susanl7022@yahoo.com
June 21, 2025
Love it, the experience was excellent. ,people are very nice, good coffee, place always clean ,people are very nice, good coffee, place always clean More
by Mac
