Ken Ganley Subaru Wickliffe - Service Center

Friendly service department and staff welcoming clear explanations and regular updates to timing would recommend explanations and regular updates to timing would recommend More

Great customer service along with mechanical service. Joe Vitale did a great job taking care everything Joe Vitale did a great job taking care everything More

Giovanni was very friendly and courteous. He explained everything to me and arranged for a ride home. The whole process was as smooth as could be. My only complaint is that it was not under w He explained everything to me and arranged for a ride home. The whole process was as smooth as could be. My only complaint is that it was not under warranty even though I only have 31k miles. It was over 2 years but I thought it was whatever came second not whatever came first. I was not happy to have to pay $230 to have a fuse changed. That was so unfair and not at all appreciated More

Very professional service team. Although I didn’t purchase my Forester from this Ganley franchise, they were more than happy to help with my repair. Although I didn’t purchase my Forester from this Ganley franchise, they were more than happy to help with my repair. More

Three previous Detailings done here were exceptional. This time three items were overlooked: 1. Truck bed was not cleaned 2. Driver side mirror covered in water spots 3. Inside bottom area of driver This time three items were overlooked: 1. Truck bed was not cleaned 2. Driver side mirror covered in water spots 3. Inside bottom area of driver’s door still had dirt and grime. Everything else was cleaned and looked very clean. More

Just used Ken Ganley for service on my Outback. Everyone that I dealt with was very nice and supportive. Thank you! Everyone that I dealt with was very nice and supportive. Thank you! More

I bought my first Subaru Ken Ganley in Wickliffe five years ago and I will only be buying Subarus in the future! They are the most reliable and well built vehicle out there and I get great gas mileage. years ago and I will only be buying Subarus in the future! They are the most reliable and well built vehicle out there and I get great gas mileage. The staff are incredibly customer service focused. They listen to my needs and explain things in a way that I understand. I’ll only purchase Subarus from now on AND only at Ken Ganley! More

Everyone was very friendly. When in for express service, initially said 1 1/2 hours. Did it in 45 minutes. Debris from check of cabin filter was left on the floor. Not bad but I When in for express service, initially said 1 1/2 hours. Did it in 45 minutes. Debris from check of cabin filter was left on the floor. Not bad but I expect better from a dealer. More

Great service better than expected. Will be using them in the future very friendly staff Will be using them in the future very friendly staff More

Everyone is very friendly, helpful and knowledgeable. Customer service and sales staff are wonderful. I've had 3 Imprezas, great value for the price. Amazing quality, comfort, fun to drive, lots of safet Customer service and sales staff are wonderful. I've had 3 Imprezas, great value for the price. Amazing quality, comfort, fun to drive, lots of safety features, good mileage and drives well in the winter weather. More