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Ken Ganley Subaru Wickliffe

Wickliffe, OH

Overview
Employees
Reviews
Vehicles
4.9
2,253 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,253 reviews

April 25, 2024

I have great appreciation for their attention to my customer car search, their professional courtesy and their transparency in the sales process. More

by STEPHENMISENCIK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Miocic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Ken Ganley Subaru Wickliffe responded

Stephen, we're glad to know you appreciated the attentive & transparent service provided by our team here at Ken Ganley Subaru Wickliffe. Thanks for the positive feedback!

April 25, 2024

Beware of car, contract and salesman! My salesman was Matt.. he was very personable and did a good job selling me the car. Car has not lived up to my expectations so far and neither has More

by JOSH.WALKER.88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt
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April 25, 2024

The dealership was friendly, honest and trustworthy they made us feel like they truly cared about us, and we finished the purchase feeling like we were a part of the ever growing Subaru family! More

by CHEROLD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Vasile
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Ken Ganley Subaru Wickliffe responded

We're so glad to know you felt welcomed and cared for at Ken Ganley Subaru Wickliffe! It's wonderful that our team could help make your purchase experience a great one. Thanks for sharing this review and please don't hesitate to reach out if there's anything else we can do for you!

April 24, 2024

Very professional and knowledgeable. I will highly recommend to my friends and family. Nice and friendly More

by ORAVITZ5295
Recommend Dealer
Yes
Employees Worked With
Mike Swansinger, Mike Swansinger
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Apr 25, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to know you had a positive experience with us at Ken Ganley Subaru Wickliffe! Your recommendation means the world to our team. Thank you for your support and kind words!

Apr 25, 2024 -

ORAVITZ5295 responded

Who changed my review? It was an awful experience. Your salesman stated the vehicle was looked over. When we took it to our mechanic who inspected it the four wheel bearings were bad. This is a safety issue. We had a 2 Hour Dr. home after picking the vehicle up and were lucky that we didn’t have an accident. That would’ve been a lawsuit. We had to pay $1000 for this fix. When I called and talked to your manager, Steve, I was yelled at. So much so that my son overheard and Came and recorded our conversation as I was On speaker. I wish I could put it on here. He insinuated that my mechanic said the vehicle needed all four wheel bearings replaced, but they didn’t need to be. When I told him I’ve been going to my mechanic for 20 years he told me he was doing this for over 50. Ok ? Sure ..I asked to talk to another manager and he said “you don’t get to talk to another manager.” Steve needs some training in customer service. I did leave a voice mail to the GM but as yet haven’t heard anything.

April 23, 2024

Terrific follow up throughout the car search, selection, wait for the vehicle I wanted, delivery & driver training. More

by AUDIOBOOK53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Callender
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Apr 24, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi! We're delighted to know that you had a great experience with us at Ken Ganley Subaru Wickliffe! Our team is always here to provide thorough assistance throughout your car-buying journey. Enjoy the ride in your vehicle!

April 23, 2024

They have a great website and some of the most helpful, no pressure and knowledgeable salespeople. More

by PIZZADUDE310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Vasile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Ken Ganley Subaru Wickliffe responded

We really appreciate you taking the time to leave Ken Ganley Subaru Wickliffe this awesome review, thank you!

April 23, 2024

Great sales staff, Superfriendly and courteous with no pressure. I worked with Brian. He was Such a professional with great knowledge of the Cars he is selling. Could not have asked for a better experien More

by Kevinivary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dario Miocic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Buehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Callender
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Apr 23, 2024 -

Ken Ganley Subaru Wickliffe responded

Kevin, we're delighted to know that Brian and our team at Ken Ganley Subaru Wickliffe provided you with a great car buying experience. We appreciate your kind words!

April 23, 2024

Jason is the best Service Manager I’ve had the pleasure to work with. Thank you, Jason! More

by rstaple12
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Ken Ganley Subaru Wickliffe responded

We really appreciate you taking the time to leave Ken Ganley Subaru Wickliffe this awesome review, thank you!

April 23, 2024

Nice people to deal with from start to finnish. Polite and professional fast and efficient. More

by DONALDBURTS1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Callender, Rich Barron
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Apr 24, 2024 -

Ken Ganley Subaru Wickliffe responded

Donald, We're glad to hear the experience went well. Thank you for choosing Ken Ganley Subaru Wickliffe!

April 23, 2024

Our Sales Rep was amazing. Lots of patience for us as we were considering different vehicles and different senarios. More

by aya.ophir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gino Palombo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Ken Ganley Subaru Wickliffe responded

We're glad to know our team was able to assist you patiently as you explored different options at Ken Ganley Subaru Wickliffe. Thank you for sharing your experience, we appreciate it!

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