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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.9
1,987 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 1,987 reviews

October 22, 2024

Gino was amazing! He helped me get the car my heart was set on. Not only was he knowledgeable but friendly and so helpful. More

by RODRI0310
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gino Palombo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Gino provided such a knowledgeable and friendly experience at Ken Ganley Subaru Wickliffe! Thank you for sharing your positive feedback, and enjoy your new car!

October 21, 2024

Everyone was very friendly. When in for express service, initially said 1 1/2 hours. Did it in 45 minutes. Debris from check of cabin filter was left on the floor. Not bad but I More

by Mike.bruner308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Ken Ganley Subaru Wickliffe responded

Mike, thank you for the review. It's great to hear that our team at Ken Ganley Subaru Wickliffe was friendly and efficient during your visit. We appreciate your feedback regarding the debris and will make sure it gets shared with the team so we can improve in this area moving forward. Thanks again!

Oct 25, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 20, 2024

Very pleasant experience people friendly easy to work with glad we stopped there thanks to Jeff especially More

by SS454JFC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Jeff and the team at Ken Ganley Subaru Wickliffe made your visit enjoyable! Thank you for choosing us, and we hope to see you again in the future.

October 20, 2024

Great service better than expected. Will be using them in the future very friendly staff More

by npdbox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serge Akilimali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for giving our Ken Ganley Subaru Wickliffe team the opportunity to earn your business! We appreciate your kind comments and look forward to seeing you again in the future. Take care!

October 19, 2024

William was very thorough and helpful. A pleasure to work with . The dealership was very clean and attentive to customers . Would highly recommend More

by Deb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Ken Ganley Subaru Wickliffe responded

Deb, thank you for recommending us! We're glad to hear William and the Ken Ganley Subaru Wickliffe team provided a thorough and pleasant experience. We appreciate your support!

October 18, 2024

Everyone is very friendly, helpful and knowledgeable. Customer service and sales staff are wonderful. I've had 3 Imprezas, great value for the price. Amazing quality, comfort, fun to drive, lots of safet More

by Lisalawerence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Cristian Visali
Oct 18, 2024 -

Ken Ganley Subaru Wickliffe responded

Lisa, thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe! We're delighted to hear that our team has consistently provided friendly and knowledgeable service. Enjoy driving your Impreza, especially during the winter months!

October 18, 2024

Gino and the rest of the staff were extremely helpful and straightforward. They met all of our needs and more throughout the whole process. We didn't feel pressured at all and the experience we had was posit More

by ahaze117
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gino Palombo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makayla LaMonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Gino and the team at Ken Ganley Subaru Wickliffe provided such a positive experience for you. It's great to know they met all your needs without any pressure. Thank you for recognizing our amazing used vehicle department!

October 18, 2024

Very straightforward and easy to deal with. Did not try to upsell. Understood what I wantes amd helped me get it More

by Weathertop
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Miocic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Buehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that your experience at Ken Ganley Subaru Wickliffe was straightforward and met your needs. We hope to see you next time! Enjoy your new ride!

October 18, 2024

Joy is pretty amazing! I have never owned a Subaru before. Only ever test drove one once. Did not feel "the love" with my local dealership, so I made the over one hour driv More

by Missy
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Missy, thank you for making the drive to Ken Ganley Subaru Wickliffe! We're delighted that Joy provided such a memorable experience and helped you find your perfect Outback. Enjoy every mile!

October 17, 2024

Friendly staff, easy to work with, love the car. The whole experience was enjoyable. Thank you More

by MKWIN0705
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Swyt Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makayla LaMonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetrius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Martinitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Zarrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for the kind review! It was a pleasure working with you and we hope we have the opportunity to do so again in the future. Take care! - The Ken Ganley Subaru Wickliffe Team

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