Ken Ganley Subaru Wickliffe

You are not just getting a car, but also a second family!!!! This was the first new car buying experience as the purchaser which can be a overwhelming experience. But Brad Lunar and James Reinart helped make sur This was the first new car buying experience as the purchaser which can be a overwhelming experience. But Brad Lunar and James Reinart helped make sure I got the car I wanted and they both went above and beyond to ensure it. I never felt pressured to get anything I didn't want or that I had to sign right then and there. I checked out quite a few other dealerships (even another Subaru), but none compared to Ganley Subaru East. Before my recent purchase of 2017 Subaru Legacy 2.5i Premium with Eysight technology (this is the best investment I ever made), I dreaded having to take my car in for service. However, this is no longer an issue at Ganley Subaru East dealership. I have not met a person yet who has not made feel welcomed and like I just gained a second family on top of a new car. Even after I received my car, Brad would check in with me to make sure I didn't have any questions or problems with the car. I would definitely recommend my family and friends to buy from Ganley Subaru East!!!! More

Ganley Subaru East makes car shopping easy. We were undecided whether to repair or replace our 2011 Outback. Ganley Subaru made the entire process a positive experience. Their staff listened and We were undecided whether to repair or replace our 2011 Outback. Ganley Subaru made the entire process a positive experience. Their staff listened and then provided our options. Our salesman, Brad Lunar was outstanding. He was very knowledgeable and demonstrated a genuine interest in our needs. This is our second Subaru from Ganley and we love our new 2017 Outback! We will definitely recommend this dealership to our family and friends. More

Amazing car buying experience This was my second purchase from Matt at ganley. He was very helpful and knowlegeable about all the cars and answered any questions I had. He was able This was my second purchase from Matt at ganley. He was very helpful and knowlegeable about all the cars and answered any questions I had. He was able to get me into the car I wanted. Have not had a difficult time either time I purchased from them. Great car buying experience. More

Great buying experience Great buying experience - Ganley has obviously invested a lot in this dealership. Showroom, customer lounge, and service department are all first clas Great buying experience - Ganley has obviously invested a lot in this dealership. Showroom, customer lounge, and service department are all first class. I have had good prior experiences with service for my two existing Foresters. Ken Johnson our sales associate was very helpful and efficient. The whole process was easy. More

They Listen! Robert did exactly what I asked of him - he listened to what I was looking for and provided several options. He responded quickly to phone calls and e Robert did exactly what I asked of him - he listened to what I was looking for and provided several options. He responded quickly to phone calls and emails and did not pressure me at any time during the sales process. The dealership was easy to work with and reasonable in their approach. More

Excellent Experience John Southwick, Sales Consultant/Development Manager, could not have made my car buying experience any better. He truly was the BEST!! I wish I had k John Southwick, Sales Consultant/Development Manager, could not have made my car buying experience any better. He truly was the BEST!! I wish I had known about him and Ganley Subaru East several months ago when I first started looking for a car. More

Fast and easy experience for first time buyers. My husband and I relocated to Cleveland from NYC and needed to purchase our first car. Brad and the team at Ganley Subaru East made the process easy a My husband and I relocated to Cleveland from NYC and needed to purchase our first car. Brad and the team at Ganley Subaru East made the process easy and comfortable. After visiting a few dealerships in the area we were pleasantly surprised to find such an easygoing and honest team. Even with our tight deadline, Brad was able to find us exactly what we wanted, going out of his way to search the area for our specific wants. We knew what we wanted to pay going in, and he worked with us to get just that. More

2 Cars in 3 Months After purchasing a New Subaru Outback in June, we were so pleased with this dealership, we asked them to keep their eyes open and notify us for a use After purchasing a New Subaru Outback in June, we were so pleased with this dealership, we asked them to keep their eyes open and notify us for a use Ford Transit Connect. Sure enough, they ended up getting just what we wanted and gave us a great deal on it as well More

Honest and good faith negotiations on used car. Very impressed by willingness to find the car I wanted. Also negotiated price in good faith balancing market value, what I was willing to pay and wha Very impressed by willingness to find the car I wanted. Also negotiated price in good faith balancing market value, what I was willing to pay and what they were willing to sell for. Very happy with the sale and service. More

Pain free experience My wife and I stopped by Ganley Subaru in Wickliffe with a pretty good idea what we wanted and what we expected to pay. We worked with Josh Federico a My wife and I stopped by Ganley Subaru in Wickliffe with a pretty good idea what we wanted and what we expected to pay. We worked with Josh Federico and were both impressed with his knowledge and enthusiasm. He did a great job helping make sure we got exactly what we wanted. More