Ken Ganley Subaru Wickliffe

excellent experience purchasing 1st subaru i recently purchased my first subaru from this dealership. my salesman was Brad Lunar, who is one of my good friends. i trusted him from the get go wi i recently purchased my first subaru from this dealership. my salesman was Brad Lunar, who is one of my good friends. i trusted him from the get go with helping me get into a newer car than what i had that was more suitable for the northeast ohio weather. i settled on a 2013 subaru crosstrek. throughout the whole process, brad helped me out every step of the way and provided me with just about everything i could possibly want to know about this vehicle. I knew from the start that i made the right choice by going to Ganley and having Brad as my salesman. his knowledge of the vehicles is beyond what anybody could reasonably expect. He went above and beyond to help me get the best price possible and made the process super easy. im definitely happy i came here and had brad as my salesman. keep up the good work guys!!!!! More

Excellent experience purchasing my new Outback. I had an excellent experience with Ganley Subaru in purchasing my new Outback (2017). I laid out my preferred options, and I was guided to a car that I had an excellent experience with Ganley Subaru in purchasing my new Outback (2017). I laid out my preferred options, and I was guided to a car that met all my requirements without feeling I was being pressured to buy more than I wanted. I was treated with respect, and listened to carefully. I was given all the time I needed for test driving. Sales staff were professional and respectful. I was very happy with the treatment I received, very satisfied with pricing, and with the efficiency of the staff in handling the transaction. Great job! More

Friendly & educational Our sales person Brad, was great. We felt welcomed the moment we walked in. Answered many of our questions that we had about the Outback and never Our sales person Brad, was great. We felt welcomed the moment we walked in. Answered many of our questions that we had about the Outback and never felt pressured. We were especially impressed with the safety features & ratings Brad made us aware of. We were introduced to much of the staff the evening we were there. We really like our Subaru Outback. Thanks Brad! You are an asset to the dealership. More

My new 2017 Crosstrek Buying a new car has always been very stressful for me. I have dealt with many high pressure salesman. This was not the case at Ganley Subaru East. Fr Buying a new car has always been very stressful for me. I have dealt with many high pressure salesman. This was not the case at Ganley Subaru East. From the moment I walked into the dealership, I felt very at ease. I was greeted by a friendly face, Brad Lunar. I told him what I was interested in, and he was very knowledgeable in the the model I wanted to look at. There was specific equipment that I wanted on my vehicle, and he went above and beyond to find it for me at another dealership in another state. He took me on a tour of the dealership and introduced me to many staff members and they were all very courteous and friendly. When the day came to pick up my SUV, Brad thoroughly explained all the options and functions, most of which I don't remember, but will be reading the manual. I am so happy I chose Ganley Subaru because it was one of the best experiences in buying a car that I ever had. More

A Wonderful Experience! I was looking to replace my Ford Explorer with something more reliable, with better gas mileage, and more features. The 2017 Subaru Foresters caught m I was looking to replace my Ford Explorer with something more reliable, with better gas mileage, and more features. The 2017 Subaru Foresters caught my attention and my boyfriend, who loves Subaru, insisted I try one out because he knew I'd love it. He was right! We arrived at Ganely Subaru East about 20 minutes before they closed on a Monday night. Brad didn't seem bothered by our late arrival and was, in fact, more than happy to help us! They didn't have any of the Foresters I wanted specifically but we test drove a used 2015. I LOVED it! Brad was so informative and helpful before, during and after the test drive. He made us comfortable and was so funny! It was a wonderful experience dealing with him. The Forester I wanted had to be searched for so all in all it took a month for the car to arrive, but it was nobody's fault--I wasn't willing to settle for anything but what I wanted. Brad checked in throughout the month, gave me updates, was never upset or bothered when I texted him a hundred times about the car. He was fantastic and made me grateful I picked this dealership to go to instead of another. The day I picked up the car, the day after Christmas, the dealership was very busy but nobody rushed us. We never felt like they just wanted us out of the way so they could move on to the next customer. Brad took the time to show us the whole Service department and all the features in my car. He even paired my phone up for me and made sure all of my questions were answered. Besides the wait, which (as I said) was not Ganely's fault, this whole experience was perfect! I will definitely go back to Brad whenever I decide to buy another Subaru and I would recommend him and this dealership to anyone! More

No hassle purchase Brad first of all, listened to our needs. Did not try to up sell with unwanted stuff. Found the exact car we need. Forrester. withe the exact opti Brad first of all, listened to our needs. Did not try to up sell with unwanted stuff. Found the exact car we need. Forrester. withe the exact options we desired. Delivered on all promises in a timely and professional manner. I highly reccommend Brad Lunar at Ganley Subaru. More

Professional My salesman was professional, knowledgeable and courteous, he paid attention to details and was thorough. Good follow through. Great team effort from My salesman was professional, knowledgeable and courteous, he paid attention to details and was thorough. Good follow through. Great team effort from all involved. Hopefully I haven't left anyone out. Good experience. More

My new 2017 Subaru Forester Back in 1997 when Subaru first introduced the Forester, I found it both an attractive vehicle as we as practical. My late father then bought his first Back in 1997 when Subaru first introduced the Forester, I found it both an attractive vehicle as we as practical. My late father then bought his first Subaru shortly after that (I inherited his 2005 Legacy a few years back). Now I once again purchased the 2017 Forester, which is quite different from other 1997 model and well worth it for me and my husky Maya. Check one out soon. More

Great service Everyone was really helpful with coming up with a perfect deal for me. Espescially Mr Federico who worked with me all day. I appreciate the friendline Everyone was really helpful with coming up with a perfect deal for me. Espescially Mr Federico who worked with me all day. I appreciate the friendliness and great service! I would recommend Subaru East to everyone!! More

Chris Starr was excellent and very patient Chris was very knowledgeable about Subaru cars and was very helpful and patient with us, he took his time and helped us get the payment that we needed Chris was very knowledgeable about Subaru cars and was very helpful and patient with us, he took his time and helped us get the payment that we needed for their vehicle also explain all about the vehicle More