Ken Ganley Subaru Wickliffe
Wickliffe, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Extremely rude sales person My family and I have purchased our last three vehicles from this dealer with great service each and everytime. I recently decided to inquire about tra My family and I have purchased our last three vehicles from this dealer with great service each and everytime. I recently decided to inquire about trading in my current vehicle and purchase a new one for my wife. Ashley Prelesnik was the sales person I unfortunately came in contact with. Not only did she have little to no knowledge on the vehicle I was interested in she couldn't stay off her cell phone long enough to answer any questions my wife and I had. She was rude and acted as if we were bothering her and interrupting her while she was texting. Needless to say we left and will not be purchasing our vehicle from this dealership. I also plan on informing friends, family, and coworkers that if they are in the market for a new Subaru do NOT purchase one from Ms. Prelesnik. Very unhappy former customer!! More
Very easy, no pressure purchase I had talked to Matt several times on the phone before going in to buy a used car. He found me a perfect car, Dodge Journey. In my price range. I am d I had talked to Matt several times on the phone before going in to buy a used car. He found me a perfect car, Dodge Journey. In my price range. I am disabled and told Matt everything I needed regarding me being comfortable in a vehicle. He listened to me and sold me a car I'm very pleased with. I had never heard of a Dodge Journey before Matt picked it out and knew it would be the right car for me. More
Used car purchase I purchased a used 2010 GMC 2500HD from Ganley Subaru of Wickliffe. My salesman, Josh Frederico, was courteous and helpful. Overall it was ago of expe I purchased a used 2010 GMC 2500HD from Ganley Subaru of Wickliffe. My salesman, Josh Frederico, was courteous and helpful. Overall it was ago of experience. More
great service I started looking for a newer car several months ago. I looked information up through the computer and a number of dealerships contacted me. At that t I started looking for a newer car several months ago. I looked information up through the computer and a number of dealerships contacted me. At that time I was only looking for information and was not prepared to buy at that time. I was planning to wait to make my purchase when I was done with graduate school in the summer. A number of salespeople circled around my like vultures all pushing me to buy immediately even though I told them I was not ready yet. Robert Swyt Jr. was patient and helpful and did not push unduly. He contacted me in late June and I found a vehicle in my price range at his dealership. He made the sale because he was informative, helpful and patient. I don't care for pushy salespeople that try to force me into something I'm not ready for. I would go to his dealership again. All of the staff there were friendly and helpful. More
Quality mechanics Awesome mechanics. I am stiill getting used to the new service desk. I appreciate the effort to fix my car. Thank you for the car wash. I am a custome Awesome mechanics. I am stiill getting used to the new service desk. I appreciate the effort to fix my car. Thank you for the car wash. I am a customer with a history due to the Service department. More
Honest, stress free car buying Matt Konchan was the best! He made me comfortable and wasn't the least put off that I was a woman shopping alone. He treated me with the utmost resp Matt Konchan was the best! He made me comfortable and wasn't the least put off that I was a woman shopping alone. He treated me with the utmost respect, answered all my questions and made my car buying decision painless. Most important though is a LOVE my Outback and wouldn't think twice about going back to Ganley East to purchase my next vehicle. More
Stress free car buying! It was a wonderful experience buying my first Subaru at Ganley Subaru East!! Everyone I had contact with beginning with the gentleman who greeted me It was a wonderful experience buying my first Subaru at Ganley Subaru East!! Everyone I had contact with beginning with the gentleman who greeted me at the door......my salesman, Brad Lunar......the financial expert and everyone else I met were over the top friendly and helpful. My sales consultant, Brad Lunar, was the best! He was extremely friendly, helpful and knowledgable about their product. He made my car buying experience very comfortable and stress free!! More
Car Buying Can Be a Pleasurable Experience Most everyone dreads the car buying ritual. No so at Ganley Subaru East. It truly was a pleasure. My sales consultant, Brad Lunar, was very helpful, k Most everyone dreads the car buying ritual. No so at Ganley Subaru East. It truly was a pleasure. My sales consultant, Brad Lunar, was very helpful, knowledgeable attentive. I really appreciate dealing with Brad. Thank You Brad. More
Great experience! I had a great experience with my recent lease from Ganley Subaru East. I came in and traded in a car I tolerated, I walked out with a car I love! Th I had a great experience with my recent lease from Ganley Subaru East. I came in and traded in a car I tolerated, I walked out with a car I love! Thank you to Brad Lunar, my sales consultant, for taking the time to work with me on various options, letting me test drive various vehicles, and getting me a great deal! The whole transaction from start to finish, sales to financing, went smoothly. Thank you for appreciating my time is valuable. I will be back again in the future! More
Purchasing My Vehicle Was Easy With A 2-Year Old I had a positive experience working with Brad. My family went in on a Saturday looking for a used Impreza. After test driving a few cars we switched o I had a positive experience working with Brad. My family went in on a Saturday looking for a used Impreza. After test driving a few cars we switched our mind to a used Crosstrek. We decided on a car and went to lunch while all the paperwork was getting prepared for us. Over lunch my husband and I discussed the car and we decided that a new car would be better with all the driving that we do. I quickly called Brad and told him how our minds have changed. Once we returned from lunch he was ready with the new paperwork. We wanted a hard to find color, but he said we should have it within the end of the month. In ten days our new car was ready to be picked up. During the purchase Brad was very accommodating as I was there trying to purchase a vehicle with my two year old daughter. He made the process as quick as possible and before I knew it I was driving away in a new car. Thank you so much Brad for understanding the needs of my family and finding us the right car. More