Ken Ganley Subaru Wickliffe
Wickliffe, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Truly exceptional experience!! Before I met Brad, I was concerned to buy a car through a dealership in the U.S., because I could not find any websites that recommended to do so, esp Before I met Brad, I was concerned to buy a car through a dealership in the U.S., because I could not find any websites that recommended to do so, especially for a foreigner like me (I had just arrived Cleveland 3 weeks earlier). But what I experienced at Subaru East and how Brad treated me was way beyond my expectations, truly exceptional! Brad, you are so kind and professional!! I will never forget what happened today for the rest of my life!! Thank you so much!! More
Beyond upsetting experience My experience with Ken Johnson was awful. Communication skills are horrendous and only on his terms, I was lead to believe multiple things about my sa My experience with Ken Johnson was awful. Communication skills are horrendous and only on his terms, I was lead to believe multiple things about my sale that were just either incorrect or lies, he could not even get my name right after working with the man for MULTIPLE hours of multiple days, when I was told the terms of the deal and went to the dealership to "sign" papers which didn't even exist he passed my husband and self off to another employee because he had an appointment at 6:30, mine at 6 and ended up leaving about an hour later for the day not even saying thank you for your business or to see how we were doing. This man is a coward, a fake and doesn't care about customer experience or about people in general. All he cares about is cutting corners, saying whatever to keep you hooked and what's in it for him. Such a sad way to treat another human being and unless you have perfect credit and all the money he sees he can put in his pocket stay clear from this man- he's a snake and there is just no way around that. No sale was made with this employee and i did not get that car I had fallen in love with because of an employee caring more about anything else than his customer who drove over a half hour to bring business to him. What a shame. I regret ever trying to work with this man and only hope he doesn't ever treat someone like he did us again. I had to give one star because giving no star wasn't an option. More
Shop here! Teamwork is probably the best way to describe my experience at Ganley Subaru East All employees were skilled, thorough, and pleasant. Brad was parti Teamwork is probably the best way to describe my experience at Ganley Subaru East All employees were skilled, thorough, and pleasant. Brad was particularly attentive and I never felt pressured. I would recommend this dealership without reservation! More
Love my Subaru Legacy!!!! We have known Brand Lunar and his wife for several years. I was very hesitant going to look at cars and had looked at a few others prior to scheduling We have known Brand Lunar and his wife for several years. I was very hesitant going to look at cars and had looked at a few others prior to scheduling with Brad. It has been over 10 years since I had purchased a car and I was nervous about having a car payment. I have to say once I drove the Legacy I was in love! The car has so many updated newer features and the safety aspect just won me over. Brad reviewed the car with me and my Husband and explained the whole process in great detail. I was comfortable and any question I had was answered right away. Thanks again to Brad Lunar and Ganley Subaru!! Melissa Rowan More
All Around Outstanding Service!!! Matt was extremely knowledgeable and experienced in overcoming obstacles in purchasing a new vehicle. He is very pleasant and inviting. The process wa Matt was extremely knowledgeable and experienced in overcoming obstacles in purchasing a new vehicle. He is very pleasant and inviting. The process was became very painless with his help and was great with my kids as well! HIGHLY RECOMMEND! More
Awesome Experience! This was my first time at a dealership & I couldn't have been happier with my entire experience. Scott Travagliante was a very personable employee to This was my first time at a dealership & I couldn't have been happier with my entire experience. Scott Travagliante was a very personable employee to work with & he made everything go quick & easy. I was really impressed by his knowledge & attention to the details of my specific sale. His passion for Subaru made my decision even stronger & I am exceptionally pleased with my experience at the Ganley East Subaru dealership in Wickliffe! I will be sending friends & family their way! More
A gem of a dealership in Wickliffe! Great car buying experience with Josh Frederico! I highly recommend the respectful way Josh and this dealership treated me. I am one happy customer! Great car buying experience with Josh Frederico! I highly recommend the respectful way Josh and this dealership treated me. I am one happy customer! Love Subaru! More
We had an excellent experience buying our new Subaru We were researching several brands of new cars. Matt Konchan, salesman for Ganley East answered our questions and informed us of the features of the S We were researching several brands of new cars. Matt Konchan, salesman for Ganley East answered our questions and informed us of the features of the Subaru Outback. He explained how to use the Special features of which I had not used in my previous cars. More
Great experience! Yesterday we purchased 2017 Subarus: Legacy and Outback! Everyone was very helpful and willing to work with us. We knew exactly what we wanted and wha Yesterday we purchased 2017 Subarus: Legacy and Outback! Everyone was very helpful and willing to work with us. We knew exactly what we wanted and what we were prepared to pay and the Ganley staff made it happen. Candi Brooks was very pleasant and patient as we test drove cars. Mike Kaminski was helpful with working out the numbers and features that were important to us. When we came back to purchase and things were a bit different than we understood, Doug Boulanger worked up a new better deal for us. We waited a while for the Outback because we wanted a specific color; it arrived early and they worked to get us back in at a time that was convenient for us. James from Finance was great as well and very detailed. From prior experiences, Sammy, Car Porter, does an excellent job with cleaning and detailing the vehicles. While Candi and James are new, they were helpful and able to obtain the answers to all our questions. Everyone was very accommodating; Candi even gave us a small housewarming gift as we shared we are looking to buy a new home; that was very nice! We’d definitely recommend this dealership and Subaru to others! More
Excellent Customer Service I bought a 2016 Crosstrek Limited. The car had to be factory ordered and arrived earlier than the original anticipated delivery date. True testament t I bought a 2016 Crosstrek Limited. The car had to be factory ordered and arrived earlier than the original anticipated delivery date. True testament to "under promise, over deliver". They made the car buying process a breeze and the whole team was an absolute pleasure to work with. Special shoutout to Brad Lunar for going above and beyond to make sure everything was perfect! If you're looking for a Subaru, look no further!! More