Ken Ganley Subaru Wickliffe

Great car buying experience! Brad was amazing to work with and helped find me the exact car I wanted even though it meant they had to send a driver several hours away to pick it u Brad was amazing to work with and helped find me the exact car I wanted even though it meant they had to send a driver several hours away to pick it up. Brad was very knowledgeable about Subaru brand and was good at keeping me updated during the process. More

Great experience and great salesman! Very pleasant experience. Brad was very knowledagble with the Crosstrex. Brad was professional and easy to talk to. This is the first Subaru we have p Very pleasant experience. Brad was very knowledagble with the Crosstrex. Brad was professional and easy to talk to. This is the first Subaru we have purchased and so far I am impressed. The car is for my daughter and she is thrilled. Very impressed with the dealership. More

Above and Beyond Everyone who I encountered at Ganley Subaru East is friendly, knowledgeable, and unintimidating. However, Brad Lunar exemplifies what it means to prov Everyone who I encountered at Ganley Subaru East is friendly, knowledgeable, and unintimidating. However, Brad Lunar exemplifies what it means to provide truly excellent customer service. Brad treats his "customers" more like family and friends. He listens to your concerns, is respectful of your budget, and uses this information to find the perfect car for you! He does everything in his power to ensure that you are happy with your car and truly cares that you have an excellent Subaru experience. What's more, he makes himself available at any point in the decision-making process to answer questions, and even after you drive off the lot, checking in to make sure you are completely satisfied with every aspect of the leasing or buying process. Brad's honest approach along with his knowledge of the vehicles make him an outstanding salesperson- the best I've had the opportunity to come in contact with- in ANY industry. I cannot recommend this dealership and Brad enough!! More

Best in the business!! Every single person working at this dealership is a perfect example of what true customer service is. Brad Lunar is, bar none, the very best salespers Every single person working at this dealership is a perfect example of what true customer service is. Brad Lunar is, bar none, the very best salesperson I have ever dealt with - in any industry. He cares about you and your entire journey leading up to the day you pick up your new Subaru and follows up with you even after the delivery is made. He's there to make sure your journey with Subaru is seamless and positive!! He's always ready to answer any questions and address any concerns you might have regarding any part of your purchase. Jimmy, in financing, makes the whole process easy to understand and unintimidating!! He's a great guy and is willing to work with you! Gary Heck, in the service dept, is equally wonderful! He always has a smile on his face, always ready to take care of whatever you need whether it's scheduled maintenance or any other issue you're facing! Dean, one of the mechanic/technicians, is great at what he does! He KNOWS these cars and is capable of explaining them to you in a very uncomplicated way. He does great work and pays attention to the details. He can answer all your questions! He's a mechanic you can trust! This dealership is The Gold Standard.... one all other dealerships should be measured against!! They are the best in the business! This is by NO means your average car dealship. No one here has ever treated myself or my husband like 'just a customer' or 'just a sale'. These are people who have become friends and they will have my business and highest recommendations for every car I or my friends buy in the future! I am a Subaru girl forever!! More

Third Forester Very attentive and personable staff. Thanks Brad for listening to us to ensure we picked the right package for our car. We also appreciated you stopp Very attentive and personable staff. Thanks Brad for listening to us to ensure we picked the right package for our car. We also appreciated you stopping by our house to help orient us to the safety features within the car. More

Purchasing experience Matt and Candy made my purchasing experience very easy. They were both knowledgeable and friendly during my visits to Ganley. I will recommend Ganle Matt and Candy made my purchasing experience very easy. They were both knowledgeable and friendly during my visits to Ganley. I will recommend Ganley to my friends. More

Low key sales approach I was looking at a number of other car brands, and they all had the same approach in bringing in a manager to try to close the deal. I'm 72 and that h I was looking at a number of other car brands, and they all had the same approach in bringing in a manager to try to close the deal. I'm 72 and that has never worked on me, ever. Ganley did not do that. I worked with Brad, was comfortable, and feel that I was treated fairly. Nice car by the way. More