Ken Ganley Subaru Wickliffe

Excellent Service! My experience with purchasing my vehicle was smooth and quick. I was very happy about my recent purchase with my current vehicle. Aramis was profess My experience with purchasing my vehicle was smooth and quick. I was very happy about my recent purchase with my current vehicle. Aramis was professional, informative and all around awesome to work with! Because of his service and expertise I will back for future purchases and recommend him to anyone looking for a great car buying experience! More

Great no hassle service I had a great experience roll my 2015 Subaru Legacy lease into a new lease. They presented me with multiple options, and didn't pressure me on which o I had a great experience roll my 2015 Subaru Legacy lease into a new lease. They presented me with multiple options, and didn't pressure me on which option to choose. They had a large selection of vehicles on the lot and I drove home in a great new 2018 Subaru Legacy the same day. More

Done so easy The experience we had was excellent, easy and the salesman Paul Ruksenas was great, he had patience with wife, he answered all her questions and no qu The experience we had was excellent, easy and the salesman Paul Ruksenas was great, he had patience with wife, he answered all her questions and no questions was dumb to him. Paul was very courteous and politely spoken. He also made us comfortable during the whole process. More

We had a awesome experience Brad our salesman was great he took the time to help us find exactly what we were looking for an Mike the manager was also fantastic. Not only did we Brad our salesman was great he took the time to help us find exactly what we were looking for an Mike the manager was also fantastic. Not only did we lease a Legacy, but we are going back tonite to lease another Legacy for our children. More

First Time Leasing a Subaru My lease was the first with a Subaru and first at a Ganley dealership. Not only did we get a great deal on an Outback but Brad Lunar and the staff at My lease was the first with a Subaru and first at a Ganley dealership. Not only did we get a great deal on an Outback but Brad Lunar and the staff at Ganley Subaru East made us feel welcome and part of the family. Once we went in to sign the paperwork and pick up our vehicle, they made the process seamless and transparent. More

My new SUBARU The staff was friendly and helpful. They all worked together to make this deal go through I am so happy that I was able to trade in my old Subaru and The staff was friendly and helpful. They all worked together to make this deal go through I am so happy that I was able to trade in my old Subaru and get a new one. More

Find Another Ganley Subaru Location Like We Did! Unbelievably rude and disrespectful sales woman Marlene Seelig and her manager Mike Kaminski in his position just didn't care. Allowed a sale to walk Unbelievably rude and disrespectful sales woman Marlene Seelig and her manager Mike Kaminski in his position just didn't care. Allowed a sale to walk out the door over $35.00 !? We got the Subaru we wanted, at the price we wanted down the road at Ganley Bedford Subaru. So I guess their "deal of the century" wasn't exclusive to their location! More

Must Read - The Best Experience I've Ever Had I know this is long, but please take the time to read the entire post. I want everyone to know my situation and how incredible this dealership and all I know this is long, but please take the time to read the entire post. I want everyone to know my situation and how incredible this dealership and all of its employees are. A little background: I was a very young female when I purchased my first vehicle from a DIFFERENT Subaru dealership. It was the most awful, nerve-wracking and terrible experience I've ever had, yet alone for my first vehicle. The vehicle was certified pre-owned but I was never given the carfax or disclosed of a major accident resulting in a $9,000 repair. I was never signed nor was given the Buyer's guide. Worst of all, the car salesman sneakily stole $500 cash out of my cash downpayment. The dealership violated multiple state laws and a federal law. The general manager was flakey and went back and forth and was extremely difficult and unpleasant to work with. When I finally worked my way up to the top manager, they agreed to buy my vehicle back in full. Enter Subaru East to the mix - I reached out to Paul Ruksenas from the very beginning to inquire about a new car. Paul was very helpful and understanding, and once he learned about the situation, he gave me his own cell phone number and supported and guided me for over a month through every unfortunate turn with personal advice, the kind he'd give to a family member, not just someone buying a car so he can get commission. Paul was the kindest, empathetic, honest, and trustworthy person I have EVER dealt with for any company, not even just a call dealership. He was patient with my questions and inexperience and cynicism throughout this entire ordeal. He genuinely felt for my situation and how I was taken advantage of and I could not have done with without him. Because of work and medical issues and doctor's appointments, it was extremely inconvenient to be without a vehicle one the other dealership was working on paying it off. Paul sincerely went above and beyond to see what he could do about getting me into a loaner and even working with his general manager, Michael Arnoff, to figure another easier way around this. They took every step and precaution to look out for me and figure out the best way around this situation. Once all was settled, I texted Paul to let him know it was time. Since I was without a car, Paul personally picked me up in his own vehicle at my apartment and brought me to the dealership without batting an eye. He made me feel welcome and comfortable and I knew I was in safe hands. GM Michael Arnoff came over and personally apologized, on behalf of the Subaru corporation, for the awful experience I had. This was a sincere, heartfelt apology that reassured me he was here to help, not just make some money. The bank initially denied my loan. GM Michael Arnoff went above and beyond and negotiated and worked with the bank for 45 minutes to overturn and appeal their decision. Her had no obligation to do this whatsoever, but he did and he got me approved for a loan and both Paul and Michael got me in a brand new 2018 Subaru Impreza loaded with features like Eyesight Technology and Starlink with a price right where I needed it. When it came to signing the paperwork, Marc Ackroyd was patient, thorough, and not pushy. He explained every document to me and what I was signing, showed my down payment and every aspect since I had such a horrible experience prior. He didn't push any extras or warranties. I left his office feeling confident, well advised, and satisfied. Within two hours, this dealership rectified months of a horrible experience that wasn't even theirs just out of the kindness of their hearts and their moral and values of Subaru. Every single person who helped me went above and beyond any expectations I could ever set and I am eternally grateful. I would HIGHLY recommend this dealership to anyone looking for a vehicle - If you're young, or female, or have bad credit, or whatever. Subaru East will take care of you in a personable way that is truly unforgettable. I am honestly at a loss for words for how wonderful they have been and how kindly and patiently I was treated. Thank you from the bottom of my heart. More

In and out quickly and with no pressure This was an excellent buying experience. We knew what we wanted and what we were willing to pay, and Brad Lunar and the rest of the team at Ganley Sub This was an excellent buying experience. We knew what we wanted and what we were willing to pay, and Brad Lunar and the rest of the team at Ganley Subaru East were helpful, efficient and effective. More

Brad Lunar was awesome I worked with Brad Lunar to get a new subaru outback. He was incredible. Kind, patient and low-pressure. He honored every term of our agreement and I worked with Brad Lunar to get a new subaru outback. He was incredible. Kind, patient and low-pressure. He honored every term of our agreement and did not try to push me into something I was not comfortable with. They also had the best price by far. I cannot recommend Brad and Ganley Subaru East more highly. In addition, I began my inquiries over the internet with Allie and she was extremely responsive and attentive. Wonderful buying experience. D Young More