Ken Ganley Subaru Wickliffe

Very good and professional I gave Ganley Subaru East a five star rating due to the outstanding service and support that I received while purchasing a new vehicle. They helped me I gave Ganley Subaru East a five star rating due to the outstanding service and support that I received while purchasing a new vehicle. They helped me along during ever step of the process and were not only knowledgeable but also professional. More

Best car buying experience ever! Gino listened to us and immediately knew the car and trim level we would be interested in. He allowed us to take it for and extended test drive and w Gino listened to us and immediately knew the car and trim level we would be interested in. He allowed us to take it for and extended test drive and we fell in love with the car. Gino, Aramis and Dj all provided excellent help without applying any pressure at all to us. They offered to come in on their days off if we needed more time to make our decision but that was not necessary. The team at Ganley Subaru East provided the best car buying experience ever!!! More

2019 Subaru Ascent I ordered a new 2019 Ascent from Brad Lunar of Ganley Subaru in Wickliffe back in February 2018 (the first week Subaru was taking orders). Subaru star I ordered a new 2019 Ascent from Brad Lunar of Ganley Subaru in Wickliffe back in February 2018 (the first week Subaru was taking orders). Subaru started making deliveries in June and I received the 3rd Ascent received by Ganley in Wickliffe. Brad and Mike Kaminski kept me informed throughout the process and while they weren't offering any deals on the Ascent due to the high demand and limited production, they did work with me on the trade of my 2016 Outback. I've bought a lot of cars in my life and while the process is always a little painful, dealing with the guys at Ganley Wickliffe is relatively pain-free. The 2019 Ascent is the 2nd Subaru, I've purchased from Ganley Wickliffe and the 6th Subaru that I've owned in my lifetime. I love the car and its a good group of people at Ganley Wickliffe. They are low pressure and well informed. More

Fast, easy and enjoyable. My experience with Marlene was great. I had many questions and she answered them all. Marlene has a very positive and upbeat personality. She gave me My experience with Marlene was great. I had many questions and she answered them all. Marlene has a very positive and upbeat personality. She gave me a tour of the facility and introduced me to people I might need to talk to in the future in regards to service. Marlene is a great asset to your sales team. I would recommend her to everyone. More

Amazing service Quick and easy oil change! The service department were very helpful to make sure I got in and it to make it to an appointment! Everyone is very nice Quick and easy oil change! The service department were very helpful to make sure I got in and it to make it to an appointment! Everyone is very nice and friendly More

All-Star Service!! I could not be happier with my experience at Ganley Subaru East! This is an all-star team. Robert is so honest, easy to work with and accommodating. H I could not be happier with my experience at Ganley Subaru East! This is an all-star team. Robert is so honest, easy to work with and accommodating. He makes the car buying process pleasant and gives you all the facts, even down to explaining how to use your new vehicle's features. He even helped me organize a pickup for my rental car right from the dealership! As his customer, I felt valued and kept in the loop during each part of the buying process. I also had the pleasure of working with Aramis in the finance department, and am grateful for the time he took to explain the specifics to me. He was also super friendly and helpful. Both of these gentlemen are just stellar at what they do. This team really puts care into their client relationships, and I'd recommend Ganley Subaru East to anyone! More

Excellent Marlene Seelig was easy to work with, patient, and accommodating. Pleasant to work with and great followup. Would go back to her when we need another Marlene Seelig was easy to work with, patient, and accommodating. Pleasant to work with and great followup. Would go back to her when we need another car. More

Going the extra mile! I am delighted I was able to purchase a SUV at Ganley East. What impressed me was they listened to my needs and offered options that would work for m I am delighted I was able to purchase a SUV at Ganley East. What impressed me was they listened to my needs and offered options that would work for me. The combination of the right vehicle and friendly professional staff sealed my deal. Thank you Aramis and Paul for going the extra mile! More

Excellent service My buying experience was excellent, beginning with a call from Hannah Benjamin to follow up on a question I had. She was informative, and was able to My buying experience was excellent, beginning with a call from Hannah Benjamin to follow up on a question I had. She was informative, and was able to work out a better price on my 2018 WRX after we spoke. This all happened very quickly and efficiently, I could tell they were willing to work to earn my business! When I went to the dealership I worked with Robert Swyt, who did an amazing job of walking me through all of the technology and safety features while finance was worked out and the vehicle was detailed. He also did a nice hands-on demonstration once I took possession of the car, so I was road-ready and comfortable with my new ride immediately! More

Personal attention My experience at Ganley Subaru was TERRIFIC. This was mostly due to the individual attention and assistance given to me by Brad Lunar. He was knowle My experience at Ganley Subaru was TERRIFIC. This was mostly due to the individual attention and assistance given to me by Brad Lunar. He was knowledgeable, helpful and attentive. He answered my many questions and explained features of the vehicles which I was looking at. He remembered details I had expressed as being important to me and helped me find the right vehicle which would match my requirements. Professional and polite to my husband and son who accompanied me. There was no pressure which had been a worry to me. When the deal was complete, he assisted me in clearing all my belongings out of my other car. He offered to transfer my plate cover to my new car and said if I bought a new cover later he would help me to place it on the car. He reviewed the features I would need to know to be comfortable driving my new vehicle. Brad is the BEST and I would recommend him and this dealership as it made my car buying experience so positive. More