Ken Ganley Subaru Wickliffe

Professional and service completed in a timely manner Well done, vehicle just in for oil change but appreciate the inspection and car wash as well. Only complaint is my inbox is filled with survey reque Well done, vehicle just in for oil change but appreciate the inspection and car wash as well. Only complaint is my inbox is filled with survey requests every time I interact with the dealer. More

Friendly, knowledgeable, Buying a car is a very stressful situation. Colin Coyne, Gino Palombo and mgr. Jim made my experience very stress free. They came up with multiple o Buying a car is a very stressful situation. Colin Coyne, Gino Palombo and mgr. Jim made my experience very stress free. They came up with multiple options and I chose the best which put me into my new Outback.. I thank you for that. It felt like a family atmosphere. More

Superb First class from beginning to end! Harry and Doug are the best! Really enjoyed the personal touch. Price was the best around. Will refer to friends! First class from beginning to end! Harry and Doug are the best! Really enjoyed the personal touch. Price was the best around. Will refer to friends! More

mixed reviews The work is good and the wait is reasonable. The service agent was condescending and was not a good listener. He missed half of my concerns and was The work is good and the wait is reasonable. The service agent was condescending and was not a good listener. He missed half of my concerns and was not aware of the reason for my visit. There was not good communication between the parts and service department. All others I've worked with at this site have been helpful and respectful. This agent is not someone I'd wish to deal with in the future. I felt like a number. I thought Subaru was supposed to be better than that. More

Ken Johnson 5 star treatment Ken went above and beyond accommodating our needs and even delivered our New Outback to Columbus! I am absolutely floored by his professionalism and Ken went above and beyond accommodating our needs and even delivered our New Outback to Columbus! I am absolutely floored by his professionalism and attention to detail. More

Not friendly-no personality Service writers are less than friendly and seem unconcerned about what's going on. I got the run around with phone calls. Not what I expected from fro Service writers are less than friendly and seem unconcerned about what's going on. I got the run around with phone calls. Not what I expected from from any type of dealership. More

Happy Crosstrek driver Quick convenient service with total explanation provided. I waited a very short time in the spotless lounge area and enjoyed one of the many coffees a Quick convenient service with total explanation provided. I waited a very short time in the spotless lounge area and enjoyed one of the many coffees available. Totally excellent experience!! More

Excellent Service and Reasonable Prices I have been using Ganley Subars East since moving the the area about 1 1/2 years ago. The take the time to explain things and have very competitive pr I have been using Ganley Subars East since moving the the area about 1 1/2 years ago. The take the time to explain things and have very competitive pricing. I will continue to use them for all of my vehicle needs. More

The service second time for the air bag safety was done The initial appointment for the air bag safety fix failed, After an hour of waiting I find out that the parts required for this fix were not availabl The initial appointment for the air bag safety fix failed, After an hour of waiting I find out that the parts required for this fix were not available. More

2018 Subaru crosstrek Great staff. Not too pushy and accomplished what I was looking for. Very happy with the service. Salesman was very friendly and helpful. The GM and sa Great staff. Not too pushy and accomplished what I was looking for. Very happy with the service. Salesman was very friendly and helpful. The GM and salesman worked together to make me happy, and I appreciate that very much. Thank you. More