Ken Ganley Subaru Wickliffe

Hard to trust i did oil change and tire rotation of 2017 outback but I have heard wired noise from tire and engine. I drove around 1700 miles after oilchange and ti i did oil change and tire rotation of 2017 outback but I have heard wired noise from tire and engine. I drove around 1700 miles after oilchange and tire rotation. I took my car back to dealer setting up an appointment, they took around 1.5 hr and finally came and said, "nothing is wrong" but time for wheel alinment. Two days later, i was on the way towards Parma, my car started bumping with really bad smell, I took an exit and show it to the technician, They told me time for oil change. The oil was burned and turned into black in color. I did oil channge and tire rotation, now its running smoothly. Luckily, i haven't had any accident, i am safe and my beautiful car performs great now. More

Clean and ready to go! Confidence in their service. The 2018 Crosstrek Ltd Was clean and waiting for us. Paul gave us a overview of the interior controls to get us oriented to the new technology. The 2018 Crosstrek Ltd Was clean and waiting for us. Paul gave us a overview of the interior controls to get us oriented to the new technology. More

2018 legacy Our entire visit from start to finish was awesome. My husband and I were very impressed with the team we worked with today. Paul took very good care o Our entire visit from start to finish was awesome. My husband and I were very impressed with the team we worked with today. Paul took very good care of us. We are most appreciative of their time and efforts and personalized care! Thanks Paul. This is our second trip to this dealership. Our first was a legacy and Scott helped us at that time. Again, great transaction. What we loved about working with Paul and Scott was no high pressure sales. Very friendly staff Would highly recommend! More

Awesome buying experience! I just purchased my third Subaru from Ganley East in Wickliffe. Jim emailed me right back and we set up a text drive for the next day. He helped me I just purchased my third Subaru from Ganley East in Wickliffe. Jim emailed me right back and we set up a text drive for the next day. He helped me figure out exactly which options I wanted on my new Forester and then tracked it down for me. Finalizing the purchase was simple and easy. Everyone is friendly and easy to work with. Thank you! More

Above and Beyond! I just leased a 2018 Subaru Impreza from Ganley East in Wickliffe. Hannah and I communicated through emails. She was very helpful in answering all my I just leased a 2018 Subaru Impreza from Ganley East in Wickliffe. Hannah and I communicated through emails. She was very helpful in answering all my questions and providing me with additional information. Brad went above and beyond to find me the right price to fit my budget! Buying a new car is stressful, but he made the experience easy and straightforward. At no point did I ever feel like I could not trust him. Thank you! More

Found and fixed oil leak Excellent service on my 163K mile '09 Outback. It's still running beautifully. I will continue to use the service center as long as I own the car. Excellent service on my 163K mile '09 Outback. It's still running beautifully. I will continue to use the service center as long as I own the car. i also bought it there in '09 and have had fantastic service all along. More

WRX Throw our bearing issue Austin helped out a lot and made sure I was satisfied with the work. I told him to take their time and that there is no rush. Austin made sure they di Austin helped out a lot and made sure I was satisfied with the work. I told him to take their time and that there is no rush. Austin made sure they did that and as of now the car drives like it’s off the lot new and no noises. Great work, I can see him grow in the company and should be used because of his experiance and work! More

Great experience. I had a great experience at Ganley Subaru East. From the moment I walked in the door everyone was so friendly. I didn't feel pressured at all. K I had a great experience at Ganley Subaru East. From the moment I walked in the door everyone was so friendly. I didn't feel pressured at all. Ken was extremely knowlegable and helped guide me in the right direction. When I needed a little time to think and talk it over with my family they let me go with no problems. I normally hate the anxiety that car buying can bring, but I didn't feel any here. I would tell all my friends looking for a Subaru to go here. I feel like I got a great car for a good deal. I love my car and would definitely buy from them again. More

Very knowledgeable and friendly sales staff I was very pleased my experience in purchasing my new Forester at Ganley Subaru East. Colin easily provided answers to our questions in an honest and I was very pleased my experience in purchasing my new Forester at Ganley Subaru East. Colin easily provided answers to our questions in an honest and thorough manner. Everyone I dealt with was very friendly and excited to talk about the Subaru line. I would recommend this dealership to anyone considering purchasing a Subaru. More

Two thumbs up! We didn’t initially plan on purchasing a vehicle when we stopped in at the dealership but the effort and care given by Gino and Colin changed our mind We didn’t initially plan on purchasing a vehicle when we stopped in at the dealership but the effort and care given by Gino and Colin changed our minds. After experiencing another dealership where we were disregarded and made to feel somewhat uncomfortable, it was really refreshing to be taken seriously and learn more about the features that come in a Subaru. Very happy with the help we received and the car we purchased! More