Ken Ganley Subaru Wickliffe

Customer service James was excellent!! Fast, efficient and made every effort to accommodate our concerns. Was very candid with the pros and cons of the car and was ver James was excellent!! Fast, efficient and made every effort to accommodate our concerns. Was very candid with the pros and cons of the car and was very knowledgeable about the details that helped make our decision. More

Excellent Experience My wife and I had a situation where we needed to get out of two vehicles and purchase a replacement. Matt Konchan took the time to work with us and ac My wife and I had a situation where we needed to get out of two vehicles and purchase a replacement. Matt Konchan took the time to work with us and accommodated every request with total patience and professionalism. Ganley Subaru and Matt Konchan rate high on our books and we highly recommend Matt for any automobile needs. Thank You! More

Overall great experience for my first time getting a car! This was my first time leasing a brand new car, The overall experience was better than I could imagine. Everyone at the dealership was friendly and ve This was my first time leasing a brand new car, The overall experience was better than I could imagine. Everyone at the dealership was friendly and very helpful, especially Brad. He was able to explain everything in great detail, showed me around the dealership, introduced me to everyone and made sure all of my questions were answered before I left. Days afterwards Brad checked in with me to see how things were going with the car and if I needed help with any of the features. It's reassuring to know that if I have any concerns or questions I can just give them a call and they'll be glad to help me out. I would highly recommend this dealership to everyone I know. They really make you feel welcomed and apart of the Subaru family. More

Great Service Brad was great to work with to buy our new Subaru. He kept me updated on the delivery status of my vehicle and was very helpful to make the buying pro Brad was great to work with to buy our new Subaru. He kept me updated on the delivery status of my vehicle and was very helpful to make the buying process as seamless as possible. His knowledge of the car and its features was also very helpful in our buying process. More

It was great Emily was great in following up things and getting them ready in short time . I am happy to get my First car from Subaru Family and be a pat of their Emily was great in following up things and getting them ready in short time . I am happy to get my First car from Subaru Family and be a pat of their family Thanks guys Happy Holidays More

Professional, informative and pleasnt Had approached dealership for a new forester purchase. Right from first interaction to test driver to negotiations and final delivery, met various fol Had approached dealership for a new forester purchase. Right from first interaction to test driver to negotiations and final delivery, met various folks who were professional/courteous. We worked with james who explained the outback and forester products and took us out for informative test rides. Interacted with Mike as we finalized pricing amd delivery- he was extremely professional, full of candor in what was achievable vs not and very prompt with his communications. during final documentation met with jim at finance who while reviewed all available after sales service/warranty options was always careful not to be over-bearing though at the same time very informative and knowledgeable about the services products. Overall a very pleasant experience that i would be inclined to refer my friends to- indeed a refreshing change from my prior car dealership experience. Also received a post delivery call from james to see how if things were going fine and if i needed help with amy product feature. Well done Ganley East 👍 More

Excellent Customer Service I would highly recommend Ganley Subaru! Brad was wonderful to deal with and very attentive to getting my Forester to me. My Forester was delayed in de I would highly recommend Ganley Subaru! Brad was wonderful to deal with and very attentive to getting my Forester to me. My Forester was delayed in delivery and we needed to get home for Thanksgiving. Brad arranged for a loaner so that we could be home for the holidays. I was able to use the Outback until my Forester arrived and at no charge. Great customer service! More

Cross Trek Worked with Allie on the internet and james on the floor. Easy to work with. Bottom line is I bought a vehicle. 3rd for the family Worked with Allie on the internet and james on the floor. Easy to work with. Bottom line is I bought a vehicle. 3rd for the family More

Great! No pressure! Professional, polite ... I just purchased my second Subaru from Ganley East. My Product Specialist, Colin was very polite, professional and very knowledgeable. Thanks Coli I just purchased my second Subaru from Ganley East. My Product Specialist, Colin was very polite, professional and very knowledgeable. Thanks Colin! Thanks Ganley for a stress free experience! More

Pleasant From the initial phone call with DJ about trading in my vehicle to stepping on to the premises, the whole experience was so pleasant. It was my first From the initial phone call with DJ about trading in my vehicle to stepping on to the premises, the whole experience was so pleasant. It was my first actual purchase of a car and I have to say, that my nervousness was assuaged by the people in this dealership. They made me feel comfortable with looking for a new vehicle and didn't push me into buying something that I wasn't interested in. They were very helpful and answered any questions that I may not have been sure about. Everyone was friendly and sociable. The overall atmosphere was very nice. I will definitely recommend Ganley Subaru East to anyone who is looking for something new. More