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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.9
2,010 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,010 reviews

March 21, 2018

Excellent job service delivered on all levels great people I couldn't have asked for more . U guys really stand behind ur product . I'm glad that I drove all the way from erie pa to do business with ganley More

by NFERG29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Androsko, Giovanni Casella, Austin France
March 21, 2018

Salesman experienced and knowledgeable and great Salesman and whole staff friendly and helpful love this place in fact this was our 3rd Subaru highly recommend to anyone Subaru hunting thank you More

by JORAYDOING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2018

Subaru Service Review The employees I dealt with when receiving service for my Subaru, were courteous and kept me informed of what was going on with my vehicle. More

by GXD4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Giovanni Casella
March 21, 2018

Don’t Call it Express Service I took my car in for a routine oil change and tire rotation. It took over 2 hours to complete the service. Unfortunately, one is not able to schedule More

by nsstanich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Claudio Nappo
Mar 22, 2018 -

Ken Ganley Subaru Wickliffe responded

Hi Nona! My name is Sidnee and I am a Service Experience Coordinator here at Ganley Subaru East. I understand your frustration completely, typically the Express Service does not take that long but we do encourage customers to call in advance to check the wait time since it is a walk in based service and we would be more than happy to let our advisors know to be expecting you so we can make accommodations for you and your schedule. I do see that during your service, we honored a complimentary oil change and tire rotation and I just wanted to thank you for continuing to service with us while dealing with our growing pains. Let me know if there is anything I can do for you and your Subaru, my direct line here is 440-516-4353 and I can be your go to person for anything service related!

March 20, 2018

Nice and Easy Called Jeff Leovik about a 2018 Subaru WRX Limited and he set up an appointment test drive one. I put and deposit on a WRX that was not yet delivered. More

by ANLANG618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2018

Routine maintenance Responsive, courteous service at my convenience This is what I have to say. I'm happy to give Franco and Ganley credit for good service, but I am not More

by JPTPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2018

Great service Used the $84.00 offer for express service. Was in and out in 70 minutes. Great to have the car washed as well. Will return. More

by CFRANKPAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Hickman
March 19, 2018

Upfront and honest I am very picky about who I work with on buying Vehicles. Colin is motivated and did a great job getting my question answered. Colin was very knowle More

by FF110_KAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Coyne
March 19, 2018

Great Experience Came in to trade in my 2010 forester for a new one. Told Ken what I wanted and within a few hours I was out of there with my new vehicle. Friendly a More

by PAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Johnson
March 18, 2018

Excellent purchase experience in every way! We had a terrific experience purchasing our new Forester at Ganley Subaru East in Wickliffe. Brittany Mendez, our Product Specialist, was so friendly, More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Mendez
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