Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Subaru Wickliffe
Wickliffe, OH
2,249 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,249 reviews
March 07, 2019
Pleasant buying experience James listened to us, quickly grasped our preferences/ needs and addressed them. Answered all our questions knowkedgeably. Did not try to steer us to James listened to us, quickly grasped our preferences/ needs and addressed them. Answered all our questions knowkedgeably. Did not try to steer us to options we didn’t need - we never felt pressured. Overall, James was helpful and personable. More
by 1stforester
Employees Worked With
James Callender
March 04, 2019
Our new car purchase My wife and I just purchased our new Subaru Forester. Our sales representative James was very friendly and knowledgeable. He listened to our specifi My wife and I just purchased our new Subaru Forester. Our sales representative James was very friendly and knowledgeable. He listened to our specific needs and lifestyle, camping, kayaking and towing a small trailer. He showed us a car we came to buy We were very pleased with James and dealership he represents. The purchase was completed in a very timely manner. We are very pleased with our new car. Sincerely, Michael and Marian More
by Mike S.
Employees Worked With
James Callender
February 23, 2019
Excellent Staff was friendly, knowledgeable, and helpful. There was a comfortable waiting room and a nice showroom. The process of leasing a new car was easy an Staff was friendly, knowledgeable, and helpful. There was a comfortable waiting room and a nice showroom. The process of leasing a new car was easy and relatively low stress. More
by Eipevoli
Employees Worked With
Nick Villella, Aramis Greenwood, James Callender
February 21, 2019
Excellent Customer Service James went above and beyond during the delivery of my vehicle. It was 8 pm and the dealership was closing but James still took the time with me to go James went above and beyond during the delivery of my vehicle. It was 8 pm and the dealership was closing but James still took the time with me to go over the vehicles controls and features. More
by Subaru4Life
Employees Worked With
James Callender
February 20, 2019
Great Experience We had visited a few other dealers before coming to Ganley Subaru East. We were met by Gino at the Used Car department. Gino was very knowledgeable We had visited a few other dealers before coming to Ganley Subaru East. We were met by Gino at the Used Car department. Gino was very knowledgeable about the Outback we were interested in. He took ample time to explain the many features of the vehicle. He was very friendly and patient with the questions we had and our concerns about what we were seeking in the purchase of our next car. We will be recommending Gino to anyone we know who is in the market for their next car. More
by pjw
February 18, 2019
Great service, great overall experience. I had an overall great experience working with members of the Ganley Subaru team. They helped to make the car buying process smooth and simple. Brad L I had an overall great experience working with members of the Ganley Subaru team. They helped to make the car buying process smooth and simple. Brad Lunar worked with me specifically and provided excellent customer service. More
by alexgludwig7
February 17, 2019
2019 Outback We had a great experience. James went over all the options and prices. Showed us all the different cars we were interested in. Went over the different We had a great experience. James went over all the options and prices. Showed us all the different cars we were interested in. Went over the different models features The management treated us great in our dealing with them. DJ set us up perfect. Definitely say go and see what you can get into. More
by Dcskid
Employees Worked With
Mike Kaminski, Dj Mason, James Callender
February 15, 2019
Quick, easy, and entertaining I had called to inquire about a new car. Dj Mason was the employee I talked to. She explained everything I needed to know very well. I've never bought I had called to inquire about a new car. Dj Mason was the employee I talked to. She explained everything I needed to know very well. I've never bought a new car before and I was a bit nervous. She made the process so easy to understand and was very professional and courteous. More
by HanzYolo
Employees Worked With
Dj Mason
February 15, 2019
Wonderful dealership The agent we dealt with at Ganley Toyota was extremely helpful and professional. He carefully went over the Owner's manual to answer any questions we The agent we dealt with at Ganley Toyota was extremely helpful and professional. He carefully went over the Owner's manual to answer any questions we had We would definitely purchase from Ganley again. More
by ltradows
Employees Worked With
February 09, 2019
Great Service Very easy to talk to and helpful. Made sure I was leaving there with a vehicle that had the features I was looking for. Would definitely recommend to Very easy to talk to and helpful. Made sure I was leaving there with a vehicle that had the features I was looking for. Would definitely recommend to others. More
by Angie25
Employees Worked With
James Callender
