Ken Ganley Subaru Wickliffe

Third time's a charm! I had a great experience working with Brad and the rest of the Ganley crew while renewing my lease on my third Subaru Impreza. The entire experience w I had a great experience working with Brad and the rest of the Ganley crew while renewing my lease on my third Subaru Impreza. The entire experience went smoothly and easily. Brad listened (and actually heard) me and made sure to help me get what I needed, how I needed it. I really appreciate his and Mike's work to get me the most ideal car for my needs. Thanks to Brad and everyone else involved for allowing me to continue my Subaru journey! More

Competent staff As soon as we walked in we were treated and they got someone to help us. Brad turned out to be competent and knew what he was talking about when it ca As soon as we walked in we were treated and they got someone to help us. Brad turned out to be competent and knew what he was talking about when it came to what car he was showing us. I would consider working with Brad if I choose to buy another Subaru in the future. More

Traded in Forester and left with an Outback Walked in hoping to trade in our 2011 Forester. Served quickly and in a friendly, non-pushy manner. We got a great deal on a Subaru Outback that we wa Walked in hoping to trade in our 2011 Forester. Served quickly and in a friendly, non-pushy manner. We got a great deal on a Subaru Outback that we wanted. We weren't pushed to get one from their lot. Brad found the model, package, and colors that we wanted at a different dealer and had it delivered the next business day. Brad spent time walking through different payment options, leasing, used, new, down payment amounts to help us find a monthly payment that fit our budget. Great experience with Brad. I picked up the car after work and Brad stayed to show me important features and help me sync my bluetooth for the first time. We also had our 10 month old with us during the whole conversation. He enjoyed the fish tank. More

Great experience with Ganley Subaru East Salesman Brad Lunar was very responsive to my schedule and time constraints, but made sure I had all the info I wanted to make an informed decision. E Salesman Brad Lunar was very responsive to my schedule and time constraints, but made sure I had all the info I wanted to make an informed decision. Extremely welcoming atmosphere at this dealership- customer focused. Sales Manager Mike Kaminski found a way to not only make the deal but go above and beyond. Entire process exceeded my expectations. More

OUTSTANDING EXPERIENCE! Brad Lunar made this car buying experience the best I have ever had. He listened to exactly what I was looking for, stayed within my budget, and resp Brad Lunar made this car buying experience the best I have ever had. He listened to exactly what I was looking for, stayed within my budget, and responded to emails/phone calls in a timely manner. I went to three other Subaru dealerships in the Cleveland area before going to Ganley East; I live on the west side of town. All three tried to pressure me into buying a vehicle other than the one I told them I wanted. I walked out each time, refusing to give them my business. Brad was a breath of fresh air. He worked with the information I gave him and came back with the exact car I wanted. He was friendly, genuine, extremely knowledgable about the product, and delivered exceptional customer service. I was in sales for 13 years and know what constitutes a top notch salesperson. Brad Lunar is it. I highly recommend Ganley East Subaru and specifically Brad Lunar. It was well worth the drive from the west side to get this level of service. LOVE my Forester!!!! More

Pleasant surroundings and helpful staff No stress purchase Jay Calendar was great to work with. Very helpful, energetic and knowledgeable. Did all he could to keep me informed and made it a stress free purc Jay Calendar was great to work with. Very helpful, energetic and knowledgeable. Did all he could to keep me informed and made it a stress free purchase. I appreciated that! More

As pleasurable as car buying can be. I went to Ganley East because they are my area USAA Car Buying Service partner. I was not disappointed. Everyone was friendly. The dealership was clea I went to Ganley East because they are my area USAA Car Buying Service partner. I was not disappointed. Everyone was friendly. The dealership was clean and comfortable. Brad was helpful, knowledgeable, and honest. More

Straightforward negotiations. Organized. Professional Hannah was professional, straightforward and a hard worker. She is very communicative, which I appreciated. I look forward to working with her again Hannah was professional, straightforward and a hard worker. She is very communicative, which I appreciated. I look forward to working with her again in the future. More

amazing James was very good and knew what he was talking about. the car was perfect for me and the conditions that we live in. I would recommend him to anybod James was very good and knew what he was talking about. the car was perfect for me and the conditions that we live in. I would recommend him to anybody that shops there. More

Got me in my dream car once again! A year ago Brad and the rest of the staff got me into a new WRX, I was so impressed with the service received that I promised when right for me I woul A year ago Brad and the rest of the staff got me into a new WRX, I was so impressed with the service received that I promised when right for me I would come back for a new STI. This year I came back and got the car of my dreams and the staff made it easy for me. They provide a easy going experience with no pressure put on me. The last year I've received excellent customer service, They call to ensure everything is going smoothly with the vehicle and you can tell they truly care about a customer connection. I cant thank the entire staff enough, I've said it before but I would never buy a Subaru from anyone else. Thank you for my second and most certainly not my last Subaru! More