Ken Ganley Subaru Wickliffe

I finally got to say yes to the dress, uh... I mean Ascent! My husband and I first test drove the Ascent with Brad at Ganley back in April. At that time, while we could afford it, we weren't sure that financial My husband and I first test drove the Ascent with Brad at Ganley back in April. At that time, while we could afford it, we weren't sure that financially that was the best choice to make for our family. Fast forward a few months and we had settled in purchasing a used minivan of a different make and model. We contacted Brad to help us find said minivan, and he was more than accommodating and super helpful in that area (even though it meant we were not going to be buying another Subaru and we were purchasing a used vehicle, and his schedule was beyond busy with trainings and other things going on at that time). Brad was always prompt in answering any questions we had and kept us updated on the search. When we thought we were close to finding that used minivan, my husband started crunching the numbers again and compared them against the comp. 2020 Ascent models Ganley had in stock and we found the one! I called Brad and he made an appointment for us that day to come out, retest-drive and work with him in it. When we got there, it was busy but Brad had it taken care of and Ray helped us until Brad was finished. Ray was so kind and polite and great with our kids who were very excited (and bored) by the whole process. Trying to keep two young ones minding on one's own (in a car dealership for hours) until spouse backup comes is no easy feat, especially after the kind of day we'd already had but everyone was so kind and helpful and Ray was awesome and SO patient with them which I really appreciated and helped me out tremendously. Brad came right over when he was finished with what he needed to take care of and proceeded from there. He too was also great with our kids, but has always been. By that point my husband had arrived and he was able to answer questions that Chris had about the Ascent get the ball rolling for trade-in and purchase. Like our previous purchase, we were treated with professionalism and promptness. This is why I absolutely love doing business with Ganley Subaru, and in particular Brad, because I know that there will be no games and we will be treated with respect. Mark(?) in the financial paper signing process was great too and after being there for as long as we were, I was thrilled that the paperwork was finished so quickly. More

Friendly and Professional From the first moment we stepped on the lot until the moment we picked up our car James Callendar was the best sales person we could have encountered. From the first moment we stepped on the lot until the moment we picked up our car James Callendar was the best sales person we could have encountered. He was friendly, knowledgeable, courteous and professional. We have purchased many many cars in the past but this was our best experience thus. Then we met Mike Arnoff and Jim Gentile and our interactions with them were just as good. We felt that we got the best deal and trade in values for our cars. Finally, Brad helped us when we picked up our car and he answered all of our questions which wasn't easy since we are "old folks" and not tech savy w/r to the modern vehicles. Through it all James Callendar really was the one who kept us informed and helped us through every step. What an asset to your dealership! More

So professional This experience was so effortless. I reviewed several Subaru models and had a good handle on what I wanted when I went in to the dealership. I was p This experience was so effortless. I reviewed several Subaru models and had a good handle on what I wanted when I went in to the dealership. I was paired up with Brad Lunar and he made my wife and I feel at ease. Brad didn't try and shove a car down our throats. He took us to each of the models we were interested in and gave us pros and cons of each model with regards to our needs. We quickly settled on the Forester but we told him that we were checking out other car brands that same day. He again didn't try and "sell" us anything on the spot. All he asked was that we give him a chance to make us a deal when we finished our research. He gave me his cell number and we were texting about a few of the finer points of the pricing. Less than a week later and I came to an agreement on the purchase of my new Forester. I absolutely love my car. Totally made the right choice and everyone at the dealership was great. From sales to finance, professional every single step. Greg C. More

Great help James Callender was very helpful and knowledgeable. I am happy with the deal I received and the early delivery. It was worth the distance I had to t James Callender was very helpful and knowledgeable. I am happy with the deal I received and the early delivery. It was worth the distance I had to travel. On my only visit when I picked up the Forester I was very impressed with the dealership. More

Great experience with purchase and delivery My experience at Ganley Subaru was phenomenal. My wife had already purchased a Legacy last year, so I was already sold on the dealership. Brad was e My experience at Ganley Subaru was phenomenal. My wife had already purchased a Legacy last year, so I was already sold on the dealership. Brad was extremely helpful in making sure we found a car with all the necessary safety features, and taking delivery was seamless. More

We had the best experience buying a car ! I first fell in love with the forester sport on the car show. We went to the dealership to test drive the car and I loved it ! I didn’t think I was go I first fell in love with the forester sport on the car show. We went to the dealership to test drive the car and I loved it ! I didn’t think I was going to be able to get it because i thought it was going to be super expensive, but they made ir happened! They worked with our budget and I was able to get the car! I also want to say that Hannah Benjamin was super helpful and made us have the greatest experience buying the car! I recommend this dealership 100%. This dealership offers excellent customer service before, during and after buying a car! More

Good car buying experience Hannah was an excellent salesperson. She took the time to explain all of my car’s features and was not high pressure.She followed up with me the next Hannah was an excellent salesperson. She took the time to explain all of my car’s features and was not high pressure.She followed up with me the next day and someone else will follow up in two weeks to make sure I understand all of my vehicle ‘s features. More

Purchasing a new Subaru Hannah was great handled purchasing our Subaru very professional and was on top of getting back to us quickly. We are very happy. This was out second Hannah was great handled purchasing our Subaru very professional and was on top of getting back to us quickly. We are very happy. This was out second Subaru More

Friendly and efficient salesman My husband and I needed to purchase a new car for our son . Our salesman, James, was super friendly, very knowledgeable and very helpful ! We would My husband and I needed to purchase a new car for our son . Our salesman, James, was super friendly, very knowledgeable and very helpful ! We would want to have him again if we ever went back ! More