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Ken Ganley Subaru Wickliffe
Wickliffe, OH
2,258 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,258 reviews
January 09, 2020
A warm and nice environment when you 1st walk in everyone goes out ove there way to help you if you need something.. If you're looking for a new ore used Subaru it's the best place to go everyone goes out ove there way to help you if you need something.. If you're looking for a new ore used Subaru it's the best place to go More
by johndimarco95
Employees Worked With
Nick Villella
January 07, 2020
Chris did a great job. He made buying my new Subaru Chris did a great job. He made buying my new Subaru Outback super easy and stress-free. Overall service was fantastic. Very happy with the service an Chris did a great job. He made buying my new Subaru Outback super easy and stress-free. Overall service was fantastic. Very happy with the service and my new Outback. Thanks again. More
by camel2155
Employees Worked With
Emily Wanchisn, Jim Gentile, Chris Riley
January 02, 2020
Great Experience This is our first Subaru and the experience was terrific. Would definitely recommend this dealership for friends and family. We were more than happy This is our first Subaru and the experience was terrific. Would definitely recommend this dealership for friends and family. We were more than happy with the staff. More
by ptrent75
Employees Worked With
Mike Kaminski, Jim Gentile, ASHLEY HOUSTON
January 02, 2020
Sales showroom very clean, cars on display well presented. Space to meet with sales person was comfortable and laid out for private discussion without distractions. Salesperson Chris Riley was ve presented. Space to meet with sales person was comfortable and laid out for private discussion without distractions. Salesperson Chris Riley was very knowledgeable about Subaru and the technology on the it cars. More
by Aunt of Eight
Employees Worked With
Chris Riley
December 24, 2019
I will go back again I bought my first car ever from this dealership... and now my second. I will be back to buy a third in the future. Highly recommended dealership. I bought my first car ever from this dealership... and now my second. I will be back to buy a third in the future. Highly recommended dealership. More
by jpeter32
Employees Worked With
ASHLEY HOUSTON
December 20, 2019
AMAZING CUSTOMER SERVICE I’m so happy my first car buying experience was with Hanna! Buying process can be an emotional roller coaster but it’s great that Hanna is very patien I’m so happy my first car buying experience was with Hanna! Buying process can be an emotional roller coaster but it’s great that Hanna is very patient/level headed to reassure you when you have questions/concerns. Not only was she quick to respond to me but accommodated my last minute travel plans for me to pick up my Forester with a few hours notice than originally planned! Thank you Hanna & Ganley Subaru Wiffcliffe! I love my new car! More
by s.d.gaffney
Employees Worked With
Hannah Benjamin
December 20, 2019
Friendly Staff Thank you, Brad! Having heard about you from our daughter, Bethany Tackett, about the service and help she received, we came to the dealership to 'tes Thank you, Brad! Having heard about you from our daughter, Bethany Tackett, about the service and help she received, we came to the dealership to 'test drive' a used vehicle, That Friday evening, Brad Lunar took us for a test drive and then patiently answered all our questions and helped us see that lease payments on a brand new vehicle were also a possible good option to consider. Brad quickly moved the deal along and then stayed after everyone was gone to make sure we got an overview 'tour' of our new Forester. This was extra helpful as all the safety measures made the learning curve a little steeper than I had imagined! I have had my new Subaru for a month now and we've had some typical "lake effect" incidents during that time. I am very happy with the way this Forester handles and enjoy the 'hands free' features for my cell phone. There was a slight problem initially getting the steering wheel audio controls to work, but that was remedied the following week by the friendly service department. Thanks to everyone at Ganley for working with us to make this possible, but special thanks to Brad as he has called to check in a couple of times during the month to make sure that all is well. I will definitely recommend the dealership (and Brad Lunar) to my friends! More
by jbmom75
Employees Worked With
December 13, 2019
Subaru Outback purchase Great experience. Chris was earnest, honest and provided a pressure free buying experience . Chris was a pleasure to work with and answered questions Great experience. Chris was earnest, honest and provided a pressure free buying experience . Chris was a pleasure to work with and answered questions. We were happy to have been part of his first sale. More
by Cathy
Employees Worked With
Chris Riley
December 13, 2019
I had a little glitch in the sales managers office I was a little bit frustrated with the finance department and their lack of communication with each other with respect to how my car deal was being pr I was a little bit frustrated with the finance department and their lack of communication with each other with respect to how my car deal was being processed, that being said: I was ready to walk out and take my business elsewhere. If not for the excellent treatment I received from my salesman I would have walked out of the dealership. I did however end up getting past the miss management of my purchase and bought the car. I must say I never expected to have a followup call from the dealership manager who was very apologetic for the miss communication in the way my car purchase has handled by the finance department managers. I was very impressed with the managers concern for the way I was treated and I willingly excepted his heartfelt apology and look forward to future dealings with the dealership. More
by Pfussner.ipe
Employees Worked With
Brad Lunar
